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BUSML 3250 MIDTERM 1 QUESTIONS WITH 100% CORRECT ANSWERS

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BUSML 3250 MIDTERM 1 QUESTIONS WITH 100% CORRECT ANSWERS

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business analysis


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review of sales, costs, and profit projections for a new product to find out
whether these factors satisfy company's objectives




self concept


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peoples possessions contribute to and reflect their identities




NATIONAL BRANDS

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manufacturers, HH names, people can recall most of these




butterflies


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potentially profitable but not loyal. Good fit between the company
offerings and their needs but don't stay long, look for better deals. Enjoy
butterflies for the moment




ADVANTAGES OF PRIVATE BRANDS


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better value
exclusive availability
greater profitability




shopping products


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consumer product that the customer in the process of selecting and
purchasing usually compares on such attributes as stability, quality, price,
and style

,TARGETING YOUR BEST CUSTOMERS


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most recent
most frequent
largest purchasers
find out as much as you can about them...demographics, behavior, lifestyles
habits
need to make these ppl happy bc most profitable and need to keep away
from competition in order to survive




HISTORY, OF BRAND NAMES


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1850 beg of industrial revolution, brands became necessary, mass
production made this necessary




mass customization


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process by which firms interact one to one with masses of customers to
design products and services tailor made to individual needs




SITUATIONAL FACTORS

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Consumer influences, context, have a tendency to underestimate effect of
background of what is happening, but background can have big effect on
behavior even if we are not aware, marketers should be aware, better
prepared you are to deal effectively and better satisfy customers over
competition

Physical—restaurants and stores, atmospherics, want to feel comfortable,
can make them spend more money
Social—who we are with
Temporal perspective, time—morning, afternoon, evening shopping/eating,
how you feel at diff times, or how much time people have on their hands, in
a hurry or killing time
Task definition—purpose—buying product for relative you dislike? For
yourself?
Antecendent state—mood—don't go to grocery store when you're hungry




partner relationship management


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working closely with others inside and outside the company to jointly
engage and bring more value to customers




product/ market expansion grid


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