COMMUNICATION ESSENTIALS FINAL
EXAM QUESTIONS WITH CORRECT
ANSWERS
I am sending this message to let you know that Tuesday's meeting has been canceled
is a conscience and direct message - ANSWERSFalse
Most people are good listeners - ANSWERSFalse
Active-voice verbs are preferred in business writing - ANSWERSTrue
When delivering bad news, you should always use the indirect strategy to soften the
impact - ANSWERSFalse
Please give consideration to our latest offer is an effectively written sentence for a
business message - ANSWERSFalse
Business letters are the preferred channel of communication for delivering messages
outside of an organization - ANSWERSTrue
The richest communication channel is e-mail - ANSWERSFalse
Every mechanic must submit his time sheet by Friday is a well-written sentence -
ANSWERSFalse
As a manager, jelly must communicate to her employees some bad news that will likely
upset them. What is the best advice for her to follow when communicating this bad
news - ANSWERSPractice what she is going to say
A business letter is - ANSWERSNecessary when the situation is formal and sensitive
What kind of sentence reveals the main idea of a paragraph - ANSWERSTopic
Which of the following statements about social networking is the workplace is most
accurate - ANSWERSBusiness professionals should always think twice before posting
anything on social networking sites
Persuasive requests should be organized - ANSWERSIndirectly
All of the following are advantages of the direct strategy except - ANSWERSRespecting
the feelings of the audience
EXAM QUESTIONS WITH CORRECT
ANSWERS
I am sending this message to let you know that Tuesday's meeting has been canceled
is a conscience and direct message - ANSWERSFalse
Most people are good listeners - ANSWERSFalse
Active-voice verbs are preferred in business writing - ANSWERSTrue
When delivering bad news, you should always use the indirect strategy to soften the
impact - ANSWERSFalse
Please give consideration to our latest offer is an effectively written sentence for a
business message - ANSWERSFalse
Business letters are the preferred channel of communication for delivering messages
outside of an organization - ANSWERSTrue
The richest communication channel is e-mail - ANSWERSFalse
Every mechanic must submit his time sheet by Friday is a well-written sentence -
ANSWERSFalse
As a manager, jelly must communicate to her employees some bad news that will likely
upset them. What is the best advice for her to follow when communicating this bad
news - ANSWERSPractice what she is going to say
A business letter is - ANSWERSNecessary when the situation is formal and sensitive
What kind of sentence reveals the main idea of a paragraph - ANSWERSTopic
Which of the following statements about social networking is the workplace is most
accurate - ANSWERSBusiness professionals should always think twice before posting
anything on social networking sites
Persuasive requests should be organized - ANSWERSIndirectly
All of the following are advantages of the direct strategy except - ANSWERSRespecting
the feelings of the audience
