MG390 WPR {LATEST 2026 -2027 update}
QUESTIONS AND ANSWERS 100%
CORRECT
Communication - correct answer exchange of information, thoughts, ideas, and
feelings
Reciprocity - correct answer if you share, most people will want to share back
3 skills - correct answer inquiry, acknowledgement and advocacy,
Inquiry - correct answer asking how they understand it: figure out, curiosity, challenge
assumptions
Acknowledgement - correct answer demonstrating understanding of their story:
empathy, active listening, emotional labeling
, Advocacy - correct answer explaining how you understand it
Fbi active listening skills - correct answer morepies: minimal encouragers, open-
ended questions, reflection, emotional labeling, paraphrase, i messages, effective
pause, summary (emotional labeling + paraphrase)
'Two track' negotiation - correct answer separate relational conflict from substance,
break them out separately, accomplish goal then repair relationship
'Unconditionally constructive' - correct answer element of a good relationship: tit-for-
tat, correct bad behavior
QUESTIONS AND ANSWERS 100%
CORRECT
Communication - correct answer exchange of information, thoughts, ideas, and
feelings
Reciprocity - correct answer if you share, most people will want to share back
3 skills - correct answer inquiry, acknowledgement and advocacy,
Inquiry - correct answer asking how they understand it: figure out, curiosity, challenge
assumptions
Acknowledgement - correct answer demonstrating understanding of their story:
empathy, active listening, emotional labeling
, Advocacy - correct answer explaining how you understand it
Fbi active listening skills - correct answer morepies: minimal encouragers, open-
ended questions, reflection, emotional labeling, paraphrase, i messages, effective
pause, summary (emotional labeling + paraphrase)
'Two track' negotiation - correct answer separate relational conflict from substance,
break them out separately, accomplish goal then repair relationship
'Unconditionally constructive' - correct answer element of a good relationship: tit-for-
tat, correct bad behavior
