LEADERSHIP THEORY AND PRACTICE EIGHTH
EDITION BY PETER G NORTHOUSE ENHANCED
STUDY MATERIAL
©Which of the following is the first step in the strategic management
process? Answer:determining strategic vision
©A ________ consists of two organizational structures superimposed on
each other. As a consequence, one person essentially reports to two
bosses. Answer:matrix structure
©A(n) ________ involves having to make a choice between two
competing but arguably valid options. Answer:ethical dilemma
©________ is a term that refers to the tool used to quantify and allocate
resources to specific activities. Answer:Budget
©Corporations react to the various pressures and constituencies
connected to the topic of social responsibility in different ways.
________ tend to believe that they are obligated to a variety of
stakeholders not to harm them independent of laws or pressures that
restrict or regulate their actions. Answer:Anticipators
,©A manager in the ________ role not only receives information but also
sends it. Answer:disseminator
©Effective managers ________. Answer:use resources to maximize the
achievement of the organization's goals
©________ is the view that your perspective is correct and the views of
people in other cultures are inferior. Answer:Ethnocentricity
©The ________ consists of the unofficial but influential means of
communication, decision making, and control that are part of the
habitual way things get done in an organization. Answer:informal
organization
©________ involves estimating future conditions and circumstances and
making decisions based on these estimations. Answer:Planning
©________ compensation is pay that varies depending on specified
conditions such as the general profitability of the company, revenue, or
individual performance targets. Answer:At-risk
©Ibiz is an ad agency that specializes in creating advertisements targeted
at kids. After a dip in profits, managers are planning to implement the
SWOT analysis approach to understand where they are going wrong.
Which of the following, if true, would suggest that the company should
concentrate on its strengths? Answer:Employees have become
,complacent after a few successful campaigns, are highly demotivated
and lack creativity.
©A(n) ________ is an individual or group that has an interest in and is
affected by the actions of an organization. Answer:stakeholder
©________ focuses on the structuring or restructuring of key
components of a job. Answer:Job design
©Corporations react to the various pressures and constituencies
connected to the topic of social responsibility in different ways.
________ tend to obey the letter of the law but do not make changes that
might restrict profits unless they are required to.
Answer:Accommodators
©________ is the degree to which one unit, or one person, must use the
work or resources of another unit or person to accomplish tasks.
Answer:Interdependence
©Which of the following roles is a decisional role? Answer:negotiator
©In a product structure, each product is treated as a ________; that is,
the expenses related to a product are subtracted from the revenues
generated by selling it. Answer:profit center
, ©According to the social responsibility perspective, managers should
________. Answer:balance returns to shareholders against legitimate
concerns of stakeholders
©Of the four major functions of a manager, the purpose of ________ at
the most basic level is the attempt to bring order to the organization.
Answer:organizing
©The term manager refers to anyone who ________. Answer:plans,
controls, and evaluate
©What are graphic rating scales? What are their advantages and
disadvantages? Answer:One of the most popular methods of providing
performance feedback is through graphic rating scales. A graphic rating
scale typically lists a set of qualities upon which to evaluate the
employee. The employee's level of performance on each of these items
is then rated in terms of a graduated scale typically ranging from 1 to 5.
The degree of specificity concerning the definition of each point on the
scale can range from one-word descriptors (for example, 1 = poor) to
complete sentences (for example, 1 = Does not meet the minimum
standards).
Advantages: Graphic ratings are popular for two main reasons. First,
they are relatively quick and easy for managers to complete. Given that
most managers must evaluate many employees and are typically not
rewarded for writing up high-quality evaluations, they have a natural
incentive to complete the evaluations as quickly as possible. Second, it is
EDITION BY PETER G NORTHOUSE ENHANCED
STUDY MATERIAL
©Which of the following is the first step in the strategic management
process? Answer:determining strategic vision
©A ________ consists of two organizational structures superimposed on
each other. As a consequence, one person essentially reports to two
bosses. Answer:matrix structure
©A(n) ________ involves having to make a choice between two
competing but arguably valid options. Answer:ethical dilemma
©________ is a term that refers to the tool used to quantify and allocate
resources to specific activities. Answer:Budget
©Corporations react to the various pressures and constituencies
connected to the topic of social responsibility in different ways.
________ tend to believe that they are obligated to a variety of
stakeholders not to harm them independent of laws or pressures that
restrict or regulate their actions. Answer:Anticipators
,©A manager in the ________ role not only receives information but also
sends it. Answer:disseminator
©Effective managers ________. Answer:use resources to maximize the
achievement of the organization's goals
©________ is the view that your perspective is correct and the views of
people in other cultures are inferior. Answer:Ethnocentricity
©The ________ consists of the unofficial but influential means of
communication, decision making, and control that are part of the
habitual way things get done in an organization. Answer:informal
organization
©________ involves estimating future conditions and circumstances and
making decisions based on these estimations. Answer:Planning
©________ compensation is pay that varies depending on specified
conditions such as the general profitability of the company, revenue, or
individual performance targets. Answer:At-risk
©Ibiz is an ad agency that specializes in creating advertisements targeted
at kids. After a dip in profits, managers are planning to implement the
SWOT analysis approach to understand where they are going wrong.
Which of the following, if true, would suggest that the company should
concentrate on its strengths? Answer:Employees have become
,complacent after a few successful campaigns, are highly demotivated
and lack creativity.
©A(n) ________ is an individual or group that has an interest in and is
affected by the actions of an organization. Answer:stakeholder
©________ focuses on the structuring or restructuring of key
components of a job. Answer:Job design
©Corporations react to the various pressures and constituencies
connected to the topic of social responsibility in different ways.
________ tend to obey the letter of the law but do not make changes that
might restrict profits unless they are required to.
Answer:Accommodators
©________ is the degree to which one unit, or one person, must use the
work or resources of another unit or person to accomplish tasks.
Answer:Interdependence
©Which of the following roles is a decisional role? Answer:negotiator
©In a product structure, each product is treated as a ________; that is,
the expenses related to a product are subtracted from the revenues
generated by selling it. Answer:profit center
, ©According to the social responsibility perspective, managers should
________. Answer:balance returns to shareholders against legitimate
concerns of stakeholders
©Of the four major functions of a manager, the purpose of ________ at
the most basic level is the attempt to bring order to the organization.
Answer:organizing
©The term manager refers to anyone who ________. Answer:plans,
controls, and evaluate
©What are graphic rating scales? What are their advantages and
disadvantages? Answer:One of the most popular methods of providing
performance feedback is through graphic rating scales. A graphic rating
scale typically lists a set of qualities upon which to evaluate the
employee. The employee's level of performance on each of these items
is then rated in terms of a graduated scale typically ranging from 1 to 5.
The degree of specificity concerning the definition of each point on the
scale can range from one-word descriptors (for example, 1 = poor) to
complete sentences (for example, 1 = Does not meet the minimum
standards).
Advantages: Graphic ratings are popular for two main reasons. First,
they are relatively quick and easy for managers to complete. Given that
most managers must evaluate many employees and are typically not
rewarded for writing up high-quality evaluations, they have a natural
incentive to complete the evaluations as quickly as possible. Second, it is
