TCFP Final Exam Questions and
Answers 100% PASS
What does "CAD" stand for?—ANSWER-Computer aided dispatch
- automates functions for receiving calls
- shortens time
-VERIFIES Addy
Dispatcher 1st responsibility?—ANSWER-Get the info needed to dispatch to the correct
location
GPS—ANSWER-Global positioning system
PSAP—ANSWER-public safety answering point; any agency that takes emergency calls from
citizens in a given region and dispatches the emergency resources necessary to respond to
individual calls for help.
What should you do as a telecommunicater if a caller disconnects—ANSWER-dispatch the
police to check in
ANI—ANSWER-Automated Number Identifier -> shows caller's #
, TDD—ANSWER-Telecommunications Device for Deaf -> device used by dead for emergency
services
TTY—ANSWER-Teletype -> device used by deaf to contact emergency
Can telecommunication centers receive text messages?—ANSWER-YES
ADA—ANSWER-American Disabilities Act
Which system is similar to the US Emergency Services system—ANSWER-The Canadian
emergency systems
Where are mobile radios found?—ANSWER-On an engine/ some vehicle
What is a PTT?—ANSWER-Press to talk
What is the 5 step process of receiving/dispatching emergency calls?—ANSWER-1. Call
receipt
2. Location validation
3. classification / priority
4. unit selection
5. dispatch
ALI—ANSWER-Automated Location Identifier -> relies on accurate & current database
Direct Line—ANSWER-A telephone that connects two predetermined points.
National Fire Incident Reporting System—ANSWER-A system used by fire departments to
report and maintain computerized records of fires and other fire department incidents in a
uniform manner.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
Answers 100% PASS
What does "CAD" stand for?—ANSWER-Computer aided dispatch
- automates functions for receiving calls
- shortens time
-VERIFIES Addy
Dispatcher 1st responsibility?—ANSWER-Get the info needed to dispatch to the correct
location
GPS—ANSWER-Global positioning system
PSAP—ANSWER-public safety answering point; any agency that takes emergency calls from
citizens in a given region and dispatches the emergency resources necessary to respond to
individual calls for help.
What should you do as a telecommunicater if a caller disconnects—ANSWER-dispatch the
police to check in
ANI—ANSWER-Automated Number Identifier -> shows caller's #
, TDD—ANSWER-Telecommunications Device for Deaf -> device used by dead for emergency
services
TTY—ANSWER-Teletype -> device used by deaf to contact emergency
Can telecommunication centers receive text messages?—ANSWER-YES
ADA—ANSWER-American Disabilities Act
Which system is similar to the US Emergency Services system—ANSWER-The Canadian
emergency systems
Where are mobile radios found?—ANSWER-On an engine/ some vehicle
What is a PTT?—ANSWER-Press to talk
What is the 5 step process of receiving/dispatching emergency calls?—ANSWER-1. Call
receipt
2. Location validation
3. classification / priority
4. unit selection
5. dispatch
ALI—ANSWER-Automated Location Identifier -> relies on accurate & current database
Direct Line—ANSWER-A telephone that connects two predetermined points.
National Fire Incident Reporting System—ANSWER-A system used by fire departments to
report and maintain computerized records of fires and other fire department incidents in a
uniform manner.
© 2026 Copyright. All Rights Reserved. This document is
protected by copyright law, Copyrighted By Brittie Donald
