Symptoms, Diagnosis and Treatment
Author : Paul Rutter
,Chapter 1 – Making a Diagnosis
1. Theory-Based MCQs (Concepts & Clinical Reasoning Principles)
Which of the following best describes the primary purpose of a differential diagnosis in
community pharmacy?
A. To confirm a patient’s self-diagnosis
B. To list all possible conditions that could explain symptoms
C. To prescribe medication without referral
D. To limit the scope of patient consultation
ANS: B
Rationale: Differential diagnosis involves generating a list of potential conditions
explaining a patient’s symptoms. It guides further assessment and safe decision-making in
community pharmacy.
The "red flag" symptoms are important because they:
A. Indicate mild self-limiting illness
B. Suggest the need for urgent medical referral
C. Are always visible on physical examination
D. Are used only for chronic conditions
ANS: B
Rationale: Red flags are warning signs of potentially serious conditions requiring urgent
medical attention, e.g., chest pain, neurological deficits, or sudden severe symptoms.
In the context of symptom assessment, the mnemonic OLD CARTS stands for:
A. Onset, Location, Duration, Character, Aggravating factors, Relieving factors, Timing,
Severity
B. Onset, Lifestyle, Diagnosis, Care, Assessment, Referral, Treatment, Symptoms
C. Observation, Location, Diagnosis, Cause, Assessment, Response, Therapy, Severity
D. Only List Diagnoses Carefully, Avoid Risk, Timing, Symptoms
ANS: A
Rationale: OLD CARTS helps pharmacists systematically assess patient symptoms for
accurate diagnosis and appropriate treatment/referral.
Which is the most common error in community pharmacy diagnosis?
A. Over-referral of minor conditions
B. Failure to consider patient history
C. Using too many OTC products
D. Consulting medical guidelines
, ANS: B
Rationale: Failing to consider relevant patient history can lead to misdiagnosis,
inappropriate OTC use, or missed red flags.
Clinical reasoning in pharmacy primarily involves:
A. Relying solely on published guidelines
B. Applying knowledge to interpret patient symptoms
C. Avoiding questioning the patient’s self-diagnosis
D. Recommending any OTC product for symptom relief
ANS: B
Rationale: Clinical reasoning combines knowledge and patient information to make safe
and effective diagnosis and treatment decisions.
Which is a key component of making a safe diagnosis in community pharmacy?
A. Ignoring comorbidities if symptoms are mild
B. Detailed patient history, examination, and red flag identification
C. Relying solely on OTC medication effectiveness
D. Prescribing antibiotics for bacterial infections
ANS: B
Rationale: Patient history, focused examination, and red flag recognition are essential to
safe diagnosis and decision-making.
Which type of symptom is considered subjective?
A. Rash appearance
B. Blood pressure reading
C. Pain severity reported by patient
D. Temperature measured at pharmacy
ANS: C
Rationale: Subjective symptoms are reported by the patient and cannot be objectively
measured, such as pain, fatigue, or nausea.
The SOAP note in clinical documentation stands for:
A. Symptoms, Observations, Assessment, Plan
B. Subjective, Objective, Assessment, Plan
C. Severity, Onset, Action, Prescription
D. Signs, Observation, Advice, Therapy
ANS: B
Rationale: SOAP notes structure patient information to ensure accurate documentation
and continuity of care.
, When assessing a patient, which factor is LEAST likely to indicate a serious condition?
A. Sudden onset of severe headache
B. Mild occasional heartburn
C. Shortness of breath on exertion
D. Persistent vomiting for 3 days
ANS: B
Rationale: Mild, occasional heartburn is usually self-limiting, while the other symptoms
can indicate serious illness requiring referral.
Which of the following is an example of an objective finding?
A. Patient reports nausea
B. Heart rate measured at 120 bpm
C. Patient feels dizzy
D. Complaint of fatigue
ANS: B
Rationale: Objective findings are measurable or observable by the clinician, such as vital
signs, rash, or lab results.
2. Practical/Application-Based MCQs (Product Selection, Dosing, Referral Decisions)
A 25-year-old patient presents with a 2-day history of sore throat and mild fever (37.8°C).
No red flags. Which is the most appropriate next step?
A. Refer immediately to hospital
B. Recommend OTC analgesics and throat lozenges
C. Prescribe antibiotics
D. Advise rest without any OTC products
ANS: B
Rationale: Mild sore throat without red flags can be managed symptomatically in the
pharmacy with analgesics and supportive measures.
Which of the following would require urgent referral in a patient with abdominal pain?
A. Mild bloating after a meal
B. Localized severe pain with fever and vomiting
C. Chronic mild indigestion
D. Intermittent gas pain
ANS: B
Rationale: Severe localized pain with systemic symptoms may indicate appendicitis or
other acute conditions needing urgent evaluation.