MBA 704 EXAM 1 QUESTIONS AND
ANSWERS 100% PASS 2026 UPDATE.
Management Challenges - ANS View employees as assets rather than cost
Make employees feel valued
Recognize importance of human resources
Paradigm Shift - ANS Recognize and understand importance of human resources
Catalyst for change in understanding and management of human resources
Management Dimensions (Skills) - ANS Technical
Conceptual
Human
Technical - ANS Functional expertise
Conceptual - ANS Being able to see the big picture and how different parts of an organization
work together
Human - ANS People skills
Traditional Human Relations Approach - ANS Theory X
Assumption that employees are lazy and only interested in money
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Organizational Behavior Approach - ANS Human behavior more complicated than just
providing good pay, proper working conditions, and job security
Employees are complex and need more researching before managing
Status of OB to Reach World Management - ANS 1/8 Situation
Knowing-Doing Gap
1/8 Situation - ANS Only 1/8 of organizations buy into importance and value of human
resources
Knowing-Doing Gap - ANS The gap between managers knowing the value of the human
factor and strategies to improve performance but doing nothing about it
Reasons for Knowing-Doing Gap - ANS Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence Based Management - ANS Using hard facts and empirical evidence to make
decisions
Satisfies the need to refocus management education based on valid research
Hawthorne Studies - ANS Beginning of the systematic study and understanding of
organizational behavior
Illumination studies
Relay Room studies
Bank Wiring Room studies
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
ANSWERS 100% PASS 2026 UPDATE.
Management Challenges - ANS View employees as assets rather than cost
Make employees feel valued
Recognize importance of human resources
Paradigm Shift - ANS Recognize and understand importance of human resources
Catalyst for change in understanding and management of human resources
Management Dimensions (Skills) - ANS Technical
Conceptual
Human
Technical - ANS Functional expertise
Conceptual - ANS Being able to see the big picture and how different parts of an organization
work together
Human - ANS People skills
Traditional Human Relations Approach - ANS Theory X
Assumption that employees are lazy and only interested in money
1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
, Organizational Behavior Approach - ANS Human behavior more complicated than just
providing good pay, proper working conditions, and job security
Employees are complex and need more researching before managing
Status of OB to Reach World Management - ANS 1/8 Situation
Knowing-Doing Gap
1/8 Situation - ANS Only 1/8 of organizations buy into importance and value of human
resources
Knowing-Doing Gap - ANS The gap between managers knowing the value of the human
factor and strategies to improve performance but doing nothing about it
Reasons for Knowing-Doing Gap - ANS Talk but no action
Fear
Internal competition
Poorly designed and complex measurement systems
Reliance on precedent
Evidence Based Management - ANS Using hard facts and empirical evidence to make
decisions
Satisfies the need to refocus management education based on valid research
Hawthorne Studies - ANS Beginning of the systematic study and understanding of
organizational behavior
Illumination studies
Relay Room studies
Bank Wiring Room studies
2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.
