ACHE BOG Exam: 100 Questions and Answers
Question 1
To access the effectiveness of its maintenance program, a health facility should:
a. review the cost of the maintenance activities
b. send satisfaction questionnaires to user department
c. monitor an established set of performance measures on a periodic basis
d. have an outside consultant review the program
Correct Answer
c. monitor an established set of performance measures on a periodic basis
Question 2
In the past, hospitals have been less effective in lobbying than physicians because:
a. legislators like physicians more
b. physician have better lobbyists
c. the law prevents hospitals from lobbying
d. hospitals do not have a vote
Correct Answer
d. hospitals do not have a vote
Page 1 of 50
,Question 3
The primary challenge facing a prospector is:
a. protecting and increasing current services (product) or market share through technical efficiency, cost improvements, or
differentiation strategies
b. managing diversification successfully, to guard against expanding too rapidly or into areas they have little knowledge
c. managing simultaneously the difficult task of pursuing new markets and services while avoiding erosion of current
services in existing markets
d. creating stability by sticking with strategic plan long enough to accumulate experience and to develop consistent
leadership avoiding random diversification efforts.
Correct Answer
b. managing diversification successfully, to guard against expanding too rapidly or into areas they have little knowledge
Question 4
The best way to describe health fairs, screening programs, and smoking cessation classes provided by healthcare
organizations is that they are:
a. attempt to create demand
b. necessary for most third party reimbursement
c. desirable, but superfluous activities
d. community education programs
Correct Answer
d. community education programs
Page 2 of 50
,Question 5
Capital rationing in the investment decision process refers to the:
a. decision on which of the proposed capital projects will be funded
b. decision on the total amount of funds available for capital projects
c. decision on the financial merits of each proposal
d. decision on the amount of funds to be borrowed for capital projects
Correct Answer
a. decision on which of the proposed capital projects will be funded
Question 6
The master facility plan for development of a healthcare organization's physical plant should be based on:
a. the suggestions of the medical staff for clinical services expansion
b. the facility's strategic plan and volume projections
c. recommendations from licensing and accrediting bodies
d. the architect's drawings
Correct Answer
b. the facility's strategic plan and volume projections
Page 3 of 50
, Question 7
Which of the following statements most accurately describe the HEDIS, Health Plan Employer Data and Information Set?
a. HEDIS indicators can easily be adopted for use by acute care hospitals
b. HEDIS quality indicators evaluate preventive services, prenatal care, acute and chronic illness, and mental health and
substance abuse program
c. HEDIS was developed primarily to meet the needs of patients and their families
d. financial performance has no bearing on HEDIS indicators
Correct Answer
b. HEDIS quality indicators evaluate preventive services, prenatal care, acute and chronic illness, and mental health and
substance abuse program
Question 8
Healthcare facilities serving disabled populations might wish to systematically review concerns by:
a. adding specific questions to patient satisfaction instruments
b. consulting periodically with advocacy agencies
c. reviewing patient complaints raised by disabled individuals
d. reviewing their compliance with ADA
Correct Answer
a. adding specific questions to patient satisfaction instruments
Page 4 of 50
Question 1
To access the effectiveness of its maintenance program, a health facility should:
a. review the cost of the maintenance activities
b. send satisfaction questionnaires to user department
c. monitor an established set of performance measures on a periodic basis
d. have an outside consultant review the program
Correct Answer
c. monitor an established set of performance measures on a periodic basis
Question 2
In the past, hospitals have been less effective in lobbying than physicians because:
a. legislators like physicians more
b. physician have better lobbyists
c. the law prevents hospitals from lobbying
d. hospitals do not have a vote
Correct Answer
d. hospitals do not have a vote
Page 1 of 50
,Question 3
The primary challenge facing a prospector is:
a. protecting and increasing current services (product) or market share through technical efficiency, cost improvements, or
differentiation strategies
b. managing diversification successfully, to guard against expanding too rapidly or into areas they have little knowledge
c. managing simultaneously the difficult task of pursuing new markets and services while avoiding erosion of current
services in existing markets
d. creating stability by sticking with strategic plan long enough to accumulate experience and to develop consistent
leadership avoiding random diversification efforts.
Correct Answer
b. managing diversification successfully, to guard against expanding too rapidly or into areas they have little knowledge
Question 4
The best way to describe health fairs, screening programs, and smoking cessation classes provided by healthcare
organizations is that they are:
a. attempt to create demand
b. necessary for most third party reimbursement
c. desirable, but superfluous activities
d. community education programs
Correct Answer
d. community education programs
Page 2 of 50
,Question 5
Capital rationing in the investment decision process refers to the:
a. decision on which of the proposed capital projects will be funded
b. decision on the total amount of funds available for capital projects
c. decision on the financial merits of each proposal
d. decision on the amount of funds to be borrowed for capital projects
Correct Answer
a. decision on which of the proposed capital projects will be funded
Question 6
The master facility plan for development of a healthcare organization's physical plant should be based on:
a. the suggestions of the medical staff for clinical services expansion
b. the facility's strategic plan and volume projections
c. recommendations from licensing and accrediting bodies
d. the architect's drawings
Correct Answer
b. the facility's strategic plan and volume projections
Page 3 of 50
, Question 7
Which of the following statements most accurately describe the HEDIS, Health Plan Employer Data and Information Set?
a. HEDIS indicators can easily be adopted for use by acute care hospitals
b. HEDIS quality indicators evaluate preventive services, prenatal care, acute and chronic illness, and mental health and
substance abuse program
c. HEDIS was developed primarily to meet the needs of patients and their families
d. financial performance has no bearing on HEDIS indicators
Correct Answer
b. HEDIS quality indicators evaluate preventive services, prenatal care, acute and chronic illness, and mental health and
substance abuse program
Question 8
Healthcare facilities serving disabled populations might wish to systematically review concerns by:
a. adding specific questions to patient satisfaction instruments
b. consulting periodically with advocacy agencies
c. reviewing patient complaints raised by disabled individuals
d. reviewing their compliance with ADA
Correct Answer
a. adding specific questions to patient satisfaction instruments
Page 4 of 50
