ACHE's Board of Governors Test Questions and Answers
Question 1
The primary components of a healthcare organization's mission statement include:
1.Community served and time frame.
2.Community served and services provided.
3.Services provided and financial results.
4.Services provided and patient care quality.
Correct Answer
2.
Question 2
Selection of an information system in a healthcare organization should begin with:
1.Meeting with several information systems vendors to determine the scope of available technology.
2.Hiring an information systems consultant to determine the organization's strategic needs.
3.Development of an information systems plan that supports the organization's existing strategic objectives.
4.Evaluation of available hardware and software to best determine what meets the organization's needs.
Correct Answer
3.
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, Question 3
Many hospitals develop affiliations with college-based nursing education programs to:
1.Improve the image of the hospital in the community.
2.Improve access to qualified graduates.
3.Provide financial support to higher education.
4.Gain the services of low-cost trainees.
Correct Answer
2.
Question 4
Which of the following leadership actions most clearly supports organizational transformation toward total quality
management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in TQM.
4.Hiring a customer service representative.
Correct Answer
1.
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Question 1
The primary components of a healthcare organization's mission statement include:
1.Community served and time frame.
2.Community served and services provided.
3.Services provided and financial results.
4.Services provided and patient care quality.
Correct Answer
2.
Question 2
Selection of an information system in a healthcare organization should begin with:
1.Meeting with several information systems vendors to determine the scope of available technology.
2.Hiring an information systems consultant to determine the organization's strategic needs.
3.Development of an information systems plan that supports the organization's existing strategic objectives.
4.Evaluation of available hardware and software to best determine what meets the organization's needs.
Correct Answer
3.
Page 1 of 9
, Question 3
Many hospitals develop affiliations with college-based nursing education programs to:
1.Improve the image of the hospital in the community.
2.Improve access to qualified graduates.
3.Provide financial support to higher education.
4.Gain the services of low-cost trainees.
Correct Answer
2.
Question 4
Which of the following leadership actions most clearly supports organizational transformation toward total quality
management?
1.Convening and chairing the Quality Council.
2.Changing the name of the quality department from QA to CQI.
3.Requiring all direct reports to attend an introductory course in TQM.
4.Hiring a customer service representative.
Correct Answer
1.
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