BSW EXAM || Questions with Complete Solutions.
transference correct answers Freud. the process by which a client begins to assign feelings to the
social worker such as a romantic one, that is not within the context of the therapeutic
relationship.
countertransference correct answers Freud. when the social worker brings their own issues and
feelings to the therapeutic relationship.
Maslow's Hierarchy of Needs correct answers clients are motivated to meet certain needs.
Pyramid is divided into categories of basic (or deficiency) needs and growth (or self-
actualization) needs.
deficiency needs (Maslow's Hierarchy) correct answers physiological, safety, social and esteem
needs
Self-actualization correct answers highest on Hierarchy of needs. Stems from a place of growth
rather than deficiency.
social workers consider referring client for services correct answers refer clients to other
professionals when the other professionals' specialized knowledge or expertise is needed to serve
clients fully or when social workers believe that they are not being effective or making
reasonable profess with clients and additional services is required.
collateral contact correct answers is a source of information that is knowledgeable about the
client's situation and serves to support or corroborate information provided by a client.
Communication with a collateral contact may be made in person, over the telephone, or by mail.
Occurs during assessment stage.
assessment stage correct answers a client is the source of providing essential information upon
which to define the problem and solutions
Engagement stage correct answers First stage of problem-solving process where sw meets clt.,
establishes the clt's rationale for seeking help and begins to establish rapport.
planning stage correct answers goals are developed to help the client move toward their preferred
lifestyle.
intervention stage correct answers client and sw work together to help the client make progress
towards goals and objectives
Generalist Intervention Model (GIM) correct answers engagement, assessment, planning,
implementation, eval., termination, follow up
formative evaluation correct answers typically assessed during their development or early
implementation to provide information about how best to revise and modify for improvement.
, This type of evaluation often is helpful for pilot projects and new programs, but can be used for
progress monitoring of ongoing programs
Summative evaluation correct answers Occurs at the end of services and provide an overall
description of their effectiveness. It examines outcomes to determine whether objectives were
met. Enables decisions to be made regarding future service directions that cannot be made during
implementation. (Cost-benefit analyses)
needs assessment correct answers a systematic process for determining and addressing needs, or
"gaps" between current conditions and desired conditions or "wants". The discrepancy between
the current condition and wanted condition must be measured to appropriately identify the need.
cost-benefit analysis correct answers seek to measure the financial gain of a program against its
costs. Used to determine options that provide the best approach to achieve benefits while
preserving savings
self-disclosure correct answers when a therapist shares their own personal views or experience
with a client with the purpose of improving the client's emotional or mental state. Counselors
must be very careful when using this. Otherwise the session can become more about the
counselor than the client, and that does not serve the clients' needs.
interactionist correct answers a theoretical perspective that derives social processes from human
interaction. It is the study of how individuals shape society and are shaped by society through
meaning that arises in interactions
role theory correct answers views day-to-day social bx as indivs. carrying out their defined roles
structural-functional perspective correct answers sees society as a complex system whose parts
work together to promote solidarity and stability. It asserts that our lives are guided by social
structures, which are relatively stable patterns of social behavior
strengths-based perspective correct answers focuses on understanding clients on the basis of their
strengths and resources
ecological perspective correct answers is an approach to social work practice that addresses the
complex transactions between people and their environment. focus of intervention is the
interface b/w a client and a client's environment.
formal steps in ethical-problem solving correct answers 1. ID ethical standards relevant to the
situation
2. determining whether a dilemma exists
3. weighing ethical issues
4. suggesting modifications
5. implementing modifications
6. monitoring for new dilemmas.
transference correct answers Freud. the process by which a client begins to assign feelings to the
social worker such as a romantic one, that is not within the context of the therapeutic
relationship.
countertransference correct answers Freud. when the social worker brings their own issues and
feelings to the therapeutic relationship.
Maslow's Hierarchy of Needs correct answers clients are motivated to meet certain needs.
Pyramid is divided into categories of basic (or deficiency) needs and growth (or self-
actualization) needs.
deficiency needs (Maslow's Hierarchy) correct answers physiological, safety, social and esteem
needs
Self-actualization correct answers highest on Hierarchy of needs. Stems from a place of growth
rather than deficiency.
social workers consider referring client for services correct answers refer clients to other
professionals when the other professionals' specialized knowledge or expertise is needed to serve
clients fully or when social workers believe that they are not being effective or making
reasonable profess with clients and additional services is required.
collateral contact correct answers is a source of information that is knowledgeable about the
client's situation and serves to support or corroborate information provided by a client.
Communication with a collateral contact may be made in person, over the telephone, or by mail.
Occurs during assessment stage.
assessment stage correct answers a client is the source of providing essential information upon
which to define the problem and solutions
Engagement stage correct answers First stage of problem-solving process where sw meets clt.,
establishes the clt's rationale for seeking help and begins to establish rapport.
planning stage correct answers goals are developed to help the client move toward their preferred
lifestyle.
intervention stage correct answers client and sw work together to help the client make progress
towards goals and objectives
Generalist Intervention Model (GIM) correct answers engagement, assessment, planning,
implementation, eval., termination, follow up
formative evaluation correct answers typically assessed during their development or early
implementation to provide information about how best to revise and modify for improvement.
, This type of evaluation often is helpful for pilot projects and new programs, but can be used for
progress monitoring of ongoing programs
Summative evaluation correct answers Occurs at the end of services and provide an overall
description of their effectiveness. It examines outcomes to determine whether objectives were
met. Enables decisions to be made regarding future service directions that cannot be made during
implementation. (Cost-benefit analyses)
needs assessment correct answers a systematic process for determining and addressing needs, or
"gaps" between current conditions and desired conditions or "wants". The discrepancy between
the current condition and wanted condition must be measured to appropriately identify the need.
cost-benefit analysis correct answers seek to measure the financial gain of a program against its
costs. Used to determine options that provide the best approach to achieve benefits while
preserving savings
self-disclosure correct answers when a therapist shares their own personal views or experience
with a client with the purpose of improving the client's emotional or mental state. Counselors
must be very careful when using this. Otherwise the session can become more about the
counselor than the client, and that does not serve the clients' needs.
interactionist correct answers a theoretical perspective that derives social processes from human
interaction. It is the study of how individuals shape society and are shaped by society through
meaning that arises in interactions
role theory correct answers views day-to-day social bx as indivs. carrying out their defined roles
structural-functional perspective correct answers sees society as a complex system whose parts
work together to promote solidarity and stability. It asserts that our lives are guided by social
structures, which are relatively stable patterns of social behavior
strengths-based perspective correct answers focuses on understanding clients on the basis of their
strengths and resources
ecological perspective correct answers is an approach to social work practice that addresses the
complex transactions between people and their environment. focus of intervention is the
interface b/w a client and a client's environment.
formal steps in ethical-problem solving correct answers 1. ID ethical standards relevant to the
situation
2. determining whether a dilemma exists
3. weighing ethical issues
4. suggesting modifications
5. implementing modifications
6. monitoring for new dilemmas.
