WGU C724 Information Systems Management Exam Questions and Answers| New Update
with 100% Correct Answers
Which activity is an example of how information systems support business functions of human
resource departments? An employee processes monthly payroll checks and benefits using
an open source software
There are 6 major components of a computer based information system, four of which are also
in the information technology component. Which 2 components are only parts of the
information system? People and processes
A police department at a large metropolitan city implemented an information system that
analyzes historical crime data, including date and locations as well as other external,
environmental, and city-related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional police attention. The police
department uses the reports to plan the officers' patrol routes, targeting the areas that the
system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on
the described scenario? A decision support system (DSS) that improves decision making
A police department at a large metropolitan city implemented an information system that
integrates historical crime data, including date and locations to other external, environmental,
and city-related data. The system then produces daily predictive reports of the major locations
around the city that are likely to require additional police attention. The police department uses
the reports to plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers Improve decision making and operational efficiency
, Which business function is primarily the responsibility of production and operations
information systems? Quality control
A small company that is growing quickly into a medium sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to hire an expert who will
,in addition to the above, maintain security and apply upgrades as needed. Which IT
professional does the company need to hire in order to address this challenge? Database
administrator
A university is looking for ways to customize its courses to the unique needs of its students by
creating various levels of hybrid online courses, such as 80% online for one student, whereas
only 30% online for another. Which IT management challenge is addressed in this scenario?
Develop new products and services
A ride sharing cab company is looking for ways to generate more business by attracting more
customers, both on the supply (driver) and demand (passenger) side, via a strategy of tracking
their monthly miles and offering "frequent flier" bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario? Promote competitive
advantage
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased
the car, and the dealership automatically contacting the customer to schedule a repair
appointment. It is facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through technology use? Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed
in the queue and tend to be placed behind those who drop off their cars the morning of the
with 100% Correct Answers
Which activity is an example of how information systems support business functions of human
resource departments? An employee processes monthly payroll checks and benefits using
an open source software
There are 6 major components of a computer based information system, four of which are also
in the information technology component. Which 2 components are only parts of the
information system? People and processes
A police department at a large metropolitan city implemented an information system that
analyzes historical crime data, including date and locations as well as other external,
environmental, and city-related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional police attention. The police
department uses the reports to plan the officers' patrol routes, targeting the areas that the
system predicted to have high likelihood of incidents.
Which type of computer-based information system provides a competitive advantage based on
the described scenario? A decision support system (DSS) that improves decision making
A police department at a large metropolitan city implemented an information system that
integrates historical crime data, including date and locations to other external, environmental,
and city-related data. The system then produces daily predictive reports of the major locations
around the city that are likely to require additional police attention. The police department uses
the reports to plan the officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which two strategies does the information system at the police department aim to accomplish?
Choose 2 answers Improve decision making and operational efficiency
, Which business function is primarily the responsibility of production and operations
information systems? Quality control
A small company that is growing quickly into a medium sized company is facing the challenge of
consolidating and storing information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to hire an expert who will
,in addition to the above, maintain security and apply upgrades as needed. Which IT
professional does the company need to hire in order to address this challenge? Database
administrator
A university is looking for ways to customize its courses to the unique needs of its students by
creating various levels of hybrid online courses, such as 80% online for one student, whereas
only 30% online for another. Which IT management challenge is addressed in this scenario?
Develop new products and services
A ride sharing cab company is looking for ways to generate more business by attracting more
customers, both on the supply (driver) and demand (passenger) side, via a strategy of tracking
their monthly miles and offering "frequent flier" bonuses, just like airline companies have done.
Which IT management challenge is addressed in this scenario? Promote competitive
advantage
An automobile manufacturer is considering equipping the engines of its new models with the
capability of detecting early symptoms of an imminent mechanical or electric failure,
automatically transmitting that warning to the dealership from which the customer purchased
the car, and the dealership automatically contacting the customer to schedule a repair
appointment. It is facing the challenge of whether all this is technically feasible and
operationally viable.
Who needs to address this challenge of value creation through technology use? Chief
technology officer
A car dealership has been receiving complaints from its customers about its inflexible repair
system in which customers who drop off their cars the previous evening are not properly placed
in the queue and tend to be placed behind those who drop off their cars the morning of the
