Correct Verified Answers| Graded A.
Functions of Nonverbal Communication - correct answers Messages expressed through nonlinguistic
means. Includes body language, gestures, facial expression, etc.
repeating, complementing, substituting, accenting, regulating, contradicting
Differences between verbal and nonverbal communication - correct answers Complexity, flow, clarity,
impact, intentionally
VERBAL: one dimension(words), intermittent (speaking & silence alternate), less subject to
interpretation, has less impact when verbal and nonverbal cues are contradictory, Usually deliberate
NONVERBAL: Multiple Dimensions (voice, posture, gestures, distance, etc.), Continuous (it's impossible
to not communicate nonverbally), More ambiguous, Has stronger impact when verbal and nonverbal
cues are contradictory, Often unintentional
Kinesics - correct answers A broad field of nonverbal communication including body posture and
motion.
example: Sitting next to your client as a lawyer compared to sitting across your client as a lawyer
Paralanguage - correct answers A channel of nonverbal communication by voice. The way a message is
spoken can give the same word or words different meanings.
example: This is a fantastic sentence. compared to This is a fantastic sentence.
Disfluencies - correct answers Stuttering is a speech/language impairment characterized by disruptions
in the forward flow of speech, such as repetitions of whole words or parts of words, prolongations of
sounds, or complete blockages of sound
Haptics - correct answers The study of touching
example: handshakes, hugs, shoves, slaps.
Factors include: which part of body is touching, how long, how much pressure, etc.
,Proxemics - correct answers The study of the way people and animals use space.
2 dimensions: distance (personal bubbles) and territoriality: geographical area that is "owned" (a room)
Effect of Appearance and Clothing on Communication - correct answers If more attractive, people will be
seen as more kind, sensitive, strong, social and interesting. (Halo effect) It can potentially have a
negative effect and cause people to be seen as threats. Posture, gestures, facial expression, etc. can
increase the physical attractiveness.
Clothes convey 10 messages such as economic background, economic level, educational background,
educational level, level of sophistication, level of success, moral character, social background, social
position, and trustworthiness.
The types of distances that may affect communication - correct answers Intimate Distance: People who
are emotionally closest to us, about 18 inches
Personal Distance: People who are reasonably close, but much less personal, 18 inches to 4 feet
Social Distance: People who communicate in formal and impersonal communication. 4 to 12 feet
Public Distance: People who voluntarily choose to speak in public distance, not interested in having a
dialogue at times. 12 feet to 25+ feet
Territoriality - correct answers Geographical area that is "owned" (a room) we assume some kind of
"rights" as our territory
Chronemics - correct answers The study of how humans use and structure time. Can be used to express
intentional or unintentional messages. Like a delayed response.
Monochromic - correct answers Emphasizes punctuality, schedules, and completing one task a time.
Polychromic - correct answers Emphasizes flexible schedules in which multiple tasks are pursued at the
same time.
, "Nonverbal Communication In Job Interviews" - correct answers there were a couple behaviors that
were the focus of employment interviewing. 1) Handshaking... A firm handshake is vital. 2) Attire and
appearance... always dress classy over flashy. 3) Smiling... interviewers love to see genuine smiles.
"Blindness and Nonverbal Cues" - correct answers Was written by a blind woman named Annie. She said
she doesn't understand nonverbal comm like body movement or face expressions bc she has never seen
them. But she does understand paralanguage or the way that people talk and how that signals what
they are feeling.
"The Look of a Victim" - correct answers people were given mug-ability ratings, which were determined
by non verbals. More likely to get mugged if your strides are either very long or very short and if you
moved awkwardly ( not alternating arms and legs)
"The Way You Talk Can Hurt You?" - correct answers Rising intonation sounds timid and lacking of self
confidence. Women tend to do this, and therefore are taken less seriously.
How does the use of time depend on culture? - correct answers → Time can be a marker of status or
prestige in a culture that values time highly. Important people (whose time is more valuable) may only
be seen by appt.
→Some cultures are monochronic (American/Canadian) whereas others are polychronic (South
America) . People take offense to other people's behaviors when unaware.
What does body orientation communicate? - correct answers Degree to which we face toward or away
from someone.
Facing directly signals your interest and facing away signals a desire to avoid involvement.
illustrators - correct answers illustrators: most common form of gestures. accompany speech but don't
stand on own.
Pointing with directions.
People who talk with hands.
gestures - correct answers movements of hands and arms. important type of nonverbal communication.