PROSERVE EXAM COMPREHENSIVE
QUESTIONS & VERIFIED ANSWERS
RATED 100% CORRECT NEWEST
VERSION
ProServe provides?- Correct Answer ✔✔Social responsibility training in regard to liquor
sales and serving and does not replace training required of me by my employer
AGLC- Correct Answer ✔✔Alberta Gaming and Liquor Commission
50 Corriveau Ave
St Albert T8N3T5
18774366336
Who needs proserve- Correct Answer ✔✔everyone basically except kitchen
staff,cleaning staff, and bussers
Class C- Correct Answer ✔✔Special event
needs PS by first day of event
Expiry- Correct Answer ✔✔5 years
Have 30 days from start date of employment to complete
ProTect- Correct Answer ✔✔for events excluding minors
Purpose of PS- Correct Answer ✔✔-helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how?- Correct Answer
✔✔harm reduction
Helps make safe enjoyable atmosphere how?- Correct Answer ✔✔teaching legal
liability and workplace safety
, Other people do jobs that help support responsible liquor service because they deal
with customers too. They can:- Correct Answer ✔✔-help you identify people who are
under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers- Correct Answer ✔✔people who are connected with liquor
service or sales and have direct contact with customers or guests. Security staff have a
special role: monitor customers upon arrival or departure, observe customer behaviour,
and may see liquor being hidden.
Secondary Service Providers- Correct Answer ✔✔Do not sell or serve liquor
themselves, but they do work where liquor is sold or served. They usually do not have
direct contact with customers or guests.
Bartender is a- Correct Answer ✔✔Primary provider
Ticket taker is a- Correct Answer ✔✔Primary provider
Usher is a- Correct Answer ✔✔Secondary provider
Liquor Clerk is a- Correct Answer ✔✔Primary provider
Food and beverage server is a- Correct Answer ✔✔Primary provider
Busser is a- Correct Answer ✔✔Secondary provider
Host or Hostess is a- Correct Answer ✔✔Primary provider
parking attendant is a- Correct Answer ✔✔Secondary provider
Duty of care- Correct Answer ✔✔Responsibility to your customers to make sure liquor
is sold or served in a safe responsible way. Must make sure no one is hurt because of
the way you've done your job. Duty to care about customers.
Insurance companies may also expect- Correct Answer ✔✔Workers and volunteers to
take responsible liquor service training.
Preventing over consumption of alcohol leading to poor decisions and causes of harm
is- Correct Answer ✔✔Duty of care
Situations where you (manager) require duty of care- Correct Answer ✔✔- following
laws and policies when doing an event or have a business
- when servers report a problem with someone who may have had too much to drink
QUESTIONS & VERIFIED ANSWERS
RATED 100% CORRECT NEWEST
VERSION
ProServe provides?- Correct Answer ✔✔Social responsibility training in regard to liquor
sales and serving and does not replace training required of me by my employer
AGLC- Correct Answer ✔✔Alberta Gaming and Liquor Commission
50 Corriveau Ave
St Albert T8N3T5
18774366336
Who needs proserve- Correct Answer ✔✔everyone basically except kitchen
staff,cleaning staff, and bussers
Class C- Correct Answer ✔✔Special event
needs PS by first day of event
Expiry- Correct Answer ✔✔5 years
Have 30 days from start date of employment to complete
ProTect- Correct Answer ✔✔for events excluding minors
Purpose of PS- Correct Answer ✔✔-helps curb problem of underage drinking
-reduce alcohol over consumption
-decrease impaired driving
-decrease risk of violence
-includes legal responsibility and liabilities
-identifying intoxication
-responsible strategies
-refusing service or sale of alcohol
Helps employers, hosts, workers be socially responsible how?- Correct Answer
✔✔harm reduction
Helps make safe enjoyable atmosphere how?- Correct Answer ✔✔teaching legal
liability and workplace safety
, Other people do jobs that help support responsible liquor service because they deal
with customers too. They can:- Correct Answer ✔✔-help you identify people who are
under the age of 18 (minors)
-point out people who show signs of having had too much to drink
-tell you when they think a customer or guest has been over-served
-make supervisors aware when liquor is illegally bought or stored
Primary Service Providers- Correct Answer ✔✔people who are connected with liquor
service or sales and have direct contact with customers or guests. Security staff have a
special role: monitor customers upon arrival or departure, observe customer behaviour,
and may see liquor being hidden.
Secondary Service Providers- Correct Answer ✔✔Do not sell or serve liquor
themselves, but they do work where liquor is sold or served. They usually do not have
direct contact with customers or guests.
Bartender is a- Correct Answer ✔✔Primary provider
Ticket taker is a- Correct Answer ✔✔Primary provider
Usher is a- Correct Answer ✔✔Secondary provider
Liquor Clerk is a- Correct Answer ✔✔Primary provider
Food and beverage server is a- Correct Answer ✔✔Primary provider
Busser is a- Correct Answer ✔✔Secondary provider
Host or Hostess is a- Correct Answer ✔✔Primary provider
parking attendant is a- Correct Answer ✔✔Secondary provider
Duty of care- Correct Answer ✔✔Responsibility to your customers to make sure liquor
is sold or served in a safe responsible way. Must make sure no one is hurt because of
the way you've done your job. Duty to care about customers.
Insurance companies may also expect- Correct Answer ✔✔Workers and volunteers to
take responsible liquor service training.
Preventing over consumption of alcohol leading to poor decisions and causes of harm
is- Correct Answer ✔✔Duty of care
Situations where you (manager) require duty of care- Correct Answer ✔✔- following
laws and policies when doing an event or have a business
- when servers report a problem with someone who may have had too much to drink
