SALESFORCE CERTIFIED CPQ SPECIALIST
EXAMS FINAL PAPER 2026 COMPLETE
QUESTIONS SOLUTIONS GRADED A+
◉ What does the Salesforce security permissions do? Answer: Allow
stakeholders to keep their deals, cases and opportunities private and
away from others that do not have a need to see the information.
◉ How is Salesforce a multi-tenant environment? Answer: You have
your dedicated space yet share internal resources with other tenants
within the building of your org aka salesforce ecosystem
◉ What are Superbadges? Answer: Real world scenarios with
questions and playground challenges for specific learning objectives.
◉ What is the Trailhead Academy? Answer: Week long classes
taught by other trailblazers → best to attend if sponsored by your
company because it cost a couple thousand dollars
◉ What is Salesforce Customer 360? Answer: Salesforce's solution
that connects all information about the customer in an easy to
access system.
, A way of connecting all the products Salesforce have to create one
holistic view of the customer journey and experience.
◉ What is the Salesforce Sales cloud? Answer: The most
fundamental cloud that connects leads and opportunities. Provides
info about the deals that are being sold within your org. It contains
every step of the sales path.
Product to enable Sales Teams to manage customer
data and sell effectively.
◉ What is the Salesforce Service cloud? Answer: The second most
common cloud, biggest focus is on customer service and success.
Deals with use cases, accounts and contacts. For ex. an email can
turn into a case that is automated via phone, email or web chat.
There are some automations for case resolution within this cloud.
◉ What is the Salesforce Marketing cloud? Answer: Product to
enable companies to market to
customers.
It keeps track of potential customers → helps them go through the
sales path. It helps you get to know the beginning of the customer
journey. It features campaigns, campaign members and leads.
EXAMS FINAL PAPER 2026 COMPLETE
QUESTIONS SOLUTIONS GRADED A+
◉ What does the Salesforce security permissions do? Answer: Allow
stakeholders to keep their deals, cases and opportunities private and
away from others that do not have a need to see the information.
◉ How is Salesforce a multi-tenant environment? Answer: You have
your dedicated space yet share internal resources with other tenants
within the building of your org aka salesforce ecosystem
◉ What are Superbadges? Answer: Real world scenarios with
questions and playground challenges for specific learning objectives.
◉ What is the Trailhead Academy? Answer: Week long classes
taught by other trailblazers → best to attend if sponsored by your
company because it cost a couple thousand dollars
◉ What is Salesforce Customer 360? Answer: Salesforce's solution
that connects all information about the customer in an easy to
access system.
, A way of connecting all the products Salesforce have to create one
holistic view of the customer journey and experience.
◉ What is the Salesforce Sales cloud? Answer: The most
fundamental cloud that connects leads and opportunities. Provides
info about the deals that are being sold within your org. It contains
every step of the sales path.
Product to enable Sales Teams to manage customer
data and sell effectively.
◉ What is the Salesforce Service cloud? Answer: The second most
common cloud, biggest focus is on customer service and success.
Deals with use cases, accounts and contacts. For ex. an email can
turn into a case that is automated via phone, email or web chat.
There are some automations for case resolution within this cloud.
◉ What is the Salesforce Marketing cloud? Answer: Product to
enable companies to market to
customers.
It keeps track of potential customers → helps them go through the
sales path. It helps you get to know the beginning of the customer
journey. It features campaigns, campaign members and leads.
