CMN 003V Final questions & answers
2025/2026
True or False: There is various definitions of leadership because we can't agree what is its
exactly. - CORRECT ANSWER ✔✔True
What do all the different definitions of leadership incorporate? - CORRECT ANSWER ✔✔The
ability to direct or influence other's behaviors thought towards a productive end.
What 3 leadership qualities do strong leaders have? - CORRECT ANSWER ✔✔Vision (the ability
to picture a new or different reality from what currently exists for the group), initiative (uses
change, adaption and growth as a means of group's survival or as transformative rather than a
threat to their power or stability), and charisma (generate a positive image that motivates
others, persuades with this charm).
Leaders have strong _____ skills. They listen passively/actively and make their audience feel like
they are the _______ in the room. - CORRECT ANSWER ✔✔communication, actively, most
important person
Unethical leaders use communication tactics like...? - CORRECT ANSWER ✔✔bullying, harsh
criticism, name calling gossip, slander, personal attacks and threats
What is Macvalienism? - CORRECT ANSWER ✔✔Uses deceit, flattery and exploitive measure in a
strategic way in order to achieve desired ends.
,True or False: There is strong support that shows that men and women lead differently. -
CORRECT ANSWER ✔✔False
True or False: The idea that men and women have different leading styles is still held widely
with the public. - CORRECT ANSWER ✔✔True
Name the 4 group processes that shape a group's decision and effects how group's discuss and
arrive at conclusions. Describe each. - CORRECT ANSWER ✔✔1. Groupthink (a problem in which
group members strive to maintain cohesiveness and minimize conflict but they do so by refusing
to critically examine ideas, analyze proposals, or test solutions -- sacrifices growth to maintain
the status quo)
2. Cognitive forces (group member's beliefs or thoughts)
3. Psychological forces (refer to group member's emotions, attitudes, motives, and values)
4. Social forces (group's standards for what behaviors influence decision making , the norms of
the group).
What are the six steps of problem solving? - CORRECT ANSWER ✔✔1. Identify the problem
(establishes clear and necessary problem)
2. Analyze (helps determine the problem's scope and other related factors)
3. Generate solutions (brainstorming and defining criteria for future solutions -- groupthink can
occur here, especially if the group doesn't respect or consider everyone's ideas)
4. Evaluate options
5. Implement solutions (putting into action the decision the group has made)
6. Assess the results (requires evaluation the success or effectiveness of the solution that was
put into action and is needed to figure out the groups next steps and future problems)
In 1959, social psychologists, ___ and ____, found that power is divided into ___ (number) of
forms. - CORRECT ANSWER ✔✔French and Raven
5
, In work situations, the person with the valued knowledge is the person people ___ and _____. -
CORRECT ANSWER ✔✔respect and often to refer to for help
True or False: Expert power alone can help a person move through organizational levels. -
CORRECT ANSWER ✔✔False
Possession of expert power is often seen as a stepping stone to other sources power such as
____ power. A person may be promoted to a higher position due to expert power, leading to
_____ power. - CORRECT ANSWER ✔✔Legitimate
Referent power comes from a person's ______ or ______. - CORRECT ANSWER ✔✔perceived
attractiveness or worthiness
Referent power is derived from the ____ relationships that a person cultivates others in the
organization. - CORRECT ANSWER ✔✔interpersonal
Referent power comes from what leadership quality? - CORRECT ANSWER ✔✔Charisma
Legitimate power comes from the belief that this person has rights or titles such as ______,
_____, etc. - CORRECT ANSWER ✔✔right, titles, manager, parent, etc.
Legitimate power is also known as ____ power. - CORRECT ANSWER ✔✔Positional
Legitimate power is unstable and unpredictable. Why? - CORRECT ANSWER ✔✔If you lose the
tittle of the position, the title can disappear with it, especially if that's what you relied on for
power.
Reward power supports legitimate power and results from a person's ability to ____ another for
their compliance. - CORRECT ANSWER ✔✔compensate
2025/2026
True or False: There is various definitions of leadership because we can't agree what is its
exactly. - CORRECT ANSWER ✔✔True
What do all the different definitions of leadership incorporate? - CORRECT ANSWER ✔✔The
ability to direct or influence other's behaviors thought towards a productive end.
What 3 leadership qualities do strong leaders have? - CORRECT ANSWER ✔✔Vision (the ability
to picture a new or different reality from what currently exists for the group), initiative (uses
change, adaption and growth as a means of group's survival or as transformative rather than a
threat to their power or stability), and charisma (generate a positive image that motivates
others, persuades with this charm).
Leaders have strong _____ skills. They listen passively/actively and make their audience feel like
they are the _______ in the room. - CORRECT ANSWER ✔✔communication, actively, most
important person
Unethical leaders use communication tactics like...? - CORRECT ANSWER ✔✔bullying, harsh
criticism, name calling gossip, slander, personal attacks and threats
What is Macvalienism? - CORRECT ANSWER ✔✔Uses deceit, flattery and exploitive measure in a
strategic way in order to achieve desired ends.
,True or False: There is strong support that shows that men and women lead differently. -
CORRECT ANSWER ✔✔False
True or False: The idea that men and women have different leading styles is still held widely
with the public. - CORRECT ANSWER ✔✔True
Name the 4 group processes that shape a group's decision and effects how group's discuss and
arrive at conclusions. Describe each. - CORRECT ANSWER ✔✔1. Groupthink (a problem in which
group members strive to maintain cohesiveness and minimize conflict but they do so by refusing
to critically examine ideas, analyze proposals, or test solutions -- sacrifices growth to maintain
the status quo)
2. Cognitive forces (group member's beliefs or thoughts)
3. Psychological forces (refer to group member's emotions, attitudes, motives, and values)
4. Social forces (group's standards for what behaviors influence decision making , the norms of
the group).
What are the six steps of problem solving? - CORRECT ANSWER ✔✔1. Identify the problem
(establishes clear and necessary problem)
2. Analyze (helps determine the problem's scope and other related factors)
3. Generate solutions (brainstorming and defining criteria for future solutions -- groupthink can
occur here, especially if the group doesn't respect or consider everyone's ideas)
4. Evaluate options
5. Implement solutions (putting into action the decision the group has made)
6. Assess the results (requires evaluation the success or effectiveness of the solution that was
put into action and is needed to figure out the groups next steps and future problems)
In 1959, social psychologists, ___ and ____, found that power is divided into ___ (number) of
forms. - CORRECT ANSWER ✔✔French and Raven
5
, In work situations, the person with the valued knowledge is the person people ___ and _____. -
CORRECT ANSWER ✔✔respect and often to refer to for help
True or False: Expert power alone can help a person move through organizational levels. -
CORRECT ANSWER ✔✔False
Possession of expert power is often seen as a stepping stone to other sources power such as
____ power. A person may be promoted to a higher position due to expert power, leading to
_____ power. - CORRECT ANSWER ✔✔Legitimate
Referent power comes from a person's ______ or ______. - CORRECT ANSWER ✔✔perceived
attractiveness or worthiness
Referent power is derived from the ____ relationships that a person cultivates others in the
organization. - CORRECT ANSWER ✔✔interpersonal
Referent power comes from what leadership quality? - CORRECT ANSWER ✔✔Charisma
Legitimate power comes from the belief that this person has rights or titles such as ______,
_____, etc. - CORRECT ANSWER ✔✔right, titles, manager, parent, etc.
Legitimate power is also known as ____ power. - CORRECT ANSWER ✔✔Positional
Legitimate power is unstable and unpredictable. Why? - CORRECT ANSWER ✔✔If you lose the
tittle of the position, the title can disappear with it, especially if that's what you relied on for
power.
Reward power supports legitimate power and results from a person's ability to ____ another for
their compliance. - CORRECT ANSWER ✔✔compensate
