ARE 112 UPDATED FINAL PAPER QUESTIONS AND
SOLUTIONS RATED A+
✔✔In a value chain analysis we see the staff functions in the ___ and the line functions
in the ___ - ✔✔a. Supporting activities
b. Primary activities
✔✔The four types of ethics are: - ✔✔Societal, Occupational, Organizational, Individual
✔✔When Lou was on the plane and got a drink, he was applying the ___ method of
change - ✔✔Crossover
✔✔We use the _____ to convert qualitative data to quantitative data for analysis
purpose - ✔✔Likert scale
✔✔The two theories of discrimination discussed in class were _____ and _____ - ✔✔a.
Adverse or disparate treatment
B. Adverse or disparate impact
✔✔When we talk about the "reach of organization" we are considering the effect the
organization has on its _____ and not just its markets for its products or services. -
✔✔Stakeholders
✔✔The types of power discussed in class are - ✔✔Coercive, Legitimate, Expert,
Referent, Reward
✔✔What type of organizational structures did we see in class? - ✔✔Divisional,
functional, matrix
✔✔A quality or attribute that is found in an ERP discussed in class is - ✔✔Best
Practices
✔✔In the IBM book, the marketing meeting had an example of - ✔✔centralization
✔✔The advantage of the chi-square model is: - ✔✔use observational data
✔✔In the explanation of operant conditioning, the example had to do with - ✔✔a cat
✔✔In Gerstner's book, for IBM he stated that IBM - ✔✔Needed to execute its current
vision and mission
✔✔Links in the TPS with the operational system - ✔✔ERP
, ✔✔The term we used to characterize IT was - ✔✔an enabling technology
✔✔To study teamwork, Southwest airlines studied - ✔✔the Indy 500
✔✔Operant conditioning can be seen as - ✔✔learning due to consequences of our
actions
✔✔We use a GDS to reduce - ✔✔Undue influence by others on a another person
choice
✔✔The conceptual supply chain is - ✔✔broader in scope than the physical supply chain
✔✔If you are a "star" you - ✔✔generate a lot of cash and use a lot of cash
✔✔The terms "sexual" and "ethnic" are both related to ___ discussed in class -
✔✔Harassment
✔✔The "decision-making process" from class includes - ✔✔Courses of Actions and
Managers
✔✔SWOT - ✔✔Strength, Weakness, Opportunity, Threats
✔✔Porters 5 Forces - ✔✔Suppliers, Customers or Buyers, substitutes, potential
entrants, industry members
✔✔In the reading for this exam, the one strategic lens that was explicitly used was -
✔✔balanced scorecard
✔✔The business topic that has to do with only focusing on the process-to-process
aspects of the organization and assumes the processes are the limiting factor is: -
✔✔BPR
✔✔In terms of our discussion on the value chain we introduced the topic of the
component business model. The term related to the acquisition of inputs that do no go
directly into the finished good is: - ✔✔indirect procurement
✔✔Importance of change in the Deloitte case - ✔✔a clear business case
✔✔"organizational structure", "management control", and "strategy" are all related to -
✔✔organizational architecture
✔✔resource acquisition and allocation are topics related to - ✔✔the substance of
decisions
SOLUTIONS RATED A+
✔✔In a value chain analysis we see the staff functions in the ___ and the line functions
in the ___ - ✔✔a. Supporting activities
b. Primary activities
✔✔The four types of ethics are: - ✔✔Societal, Occupational, Organizational, Individual
✔✔When Lou was on the plane and got a drink, he was applying the ___ method of
change - ✔✔Crossover
✔✔We use the _____ to convert qualitative data to quantitative data for analysis
purpose - ✔✔Likert scale
✔✔The two theories of discrimination discussed in class were _____ and _____ - ✔✔a.
Adverse or disparate treatment
B. Adverse or disparate impact
✔✔When we talk about the "reach of organization" we are considering the effect the
organization has on its _____ and not just its markets for its products or services. -
✔✔Stakeholders
✔✔The types of power discussed in class are - ✔✔Coercive, Legitimate, Expert,
Referent, Reward
✔✔What type of organizational structures did we see in class? - ✔✔Divisional,
functional, matrix
✔✔A quality or attribute that is found in an ERP discussed in class is - ✔✔Best
Practices
✔✔In the IBM book, the marketing meeting had an example of - ✔✔centralization
✔✔The advantage of the chi-square model is: - ✔✔use observational data
✔✔In the explanation of operant conditioning, the example had to do with - ✔✔a cat
✔✔In Gerstner's book, for IBM he stated that IBM - ✔✔Needed to execute its current
vision and mission
✔✔Links in the TPS with the operational system - ✔✔ERP
, ✔✔The term we used to characterize IT was - ✔✔an enabling technology
✔✔To study teamwork, Southwest airlines studied - ✔✔the Indy 500
✔✔Operant conditioning can be seen as - ✔✔learning due to consequences of our
actions
✔✔We use a GDS to reduce - ✔✔Undue influence by others on a another person
choice
✔✔The conceptual supply chain is - ✔✔broader in scope than the physical supply chain
✔✔If you are a "star" you - ✔✔generate a lot of cash and use a lot of cash
✔✔The terms "sexual" and "ethnic" are both related to ___ discussed in class -
✔✔Harassment
✔✔The "decision-making process" from class includes - ✔✔Courses of Actions and
Managers
✔✔SWOT - ✔✔Strength, Weakness, Opportunity, Threats
✔✔Porters 5 Forces - ✔✔Suppliers, Customers or Buyers, substitutes, potential
entrants, industry members
✔✔In the reading for this exam, the one strategic lens that was explicitly used was -
✔✔balanced scorecard
✔✔The business topic that has to do with only focusing on the process-to-process
aspects of the organization and assumes the processes are the limiting factor is: -
✔✔BPR
✔✔In terms of our discussion on the value chain we introduced the topic of the
component business model. The term related to the acquisition of inputs that do no go
directly into the finished good is: - ✔✔indirect procurement
✔✔Importance of change in the Deloitte case - ✔✔a clear business case
✔✔"organizational structure", "management control", and "strategy" are all related to -
✔✔organizational architecture
✔✔resource acquisition and allocation are topics related to - ✔✔the substance of
decisions
