MBA 745 - Module 5 || 100% Accurate Solutions.
people correct answers to make a process improvement plan stick, focus on the:
1. Follow the Right Principles
2. Follow the Right Steps correct answers These qualitative processes rely on people and require
a new way to design, implement, and improve.
This new way needs to leverage two principles:
Follow the Right Principles correct answers Visual thinking and co-creation help to envision the
right process, clarify what people are meant to do, and accelerate change
Follow the Right Steps correct answers Validate, activate, and embed process innovation to
actually implement a new process and get it to stick
Visual thinking correct answers trumps business thinking because it makes the vital people
processes clear and helps people shift more quickly
Co-creation correct answers trumps black box development of a process because it gets the
people who know the process best involved in designing it
Validate
Activate
Embed correct answers what are the three key points of Following the Right Steps
Activation correct answers is where most good process improvement plans die
1. Do things on purpose
2. Huddle up (communicate)
3. Embrace diversity
4. Encourage honest debate
5. Celebrate success
6. Have fun correct answers what are the 6 habits of high performing teams
1. equality in distribution of conversational turn-taking
2. high average social sensitivity correct answers what are the two qualities of successful
teamwork
1. unclear goals or plans
2. unproductive meetings
3. vague roles for team members
4. deadlock (not knowing strengths & weakness)
5. ineffective team leadership
6. negative relationships
7. poor communications
8. inefficient operations
, 9. engaging in conflict
10. being a problem instead of a problem solver correct answers what are the top 10 things to
NOT do in a high performance team
Knowledge Validation
Competitive Advantage
Career Advancement
Compensation Enhancement
Community Enrichment correct answers The top reasons for earning a professional certification
are:
Apprentice correct answers provide subject matter expertise and support projects, kaizen blitz
events, and continuous improvement activities
-curriculum includes a general introduction to key concepts and topics.
-Key concepts, terms, and tools for this role include: Principles of Lean, Types of Value, Types
of Waste, Continuous Improvement, Standard Work
Practitioner correct answers manage projects, lead value stream mapping sessions, and facilitate
kaizen blitz events
-curriculum includes a deeper dive into everything covered for the Apprentice role. In addition,
there should be a well-defined project such as value stream mapping, changeover reduction, or
the 5S system
-Key concepts, terms, and tools for this role include: Project Charters, Mapping the Current
State, Assessing Opportunities, Designing the Future State, Implementation of Improvements,
Seeking Perfection
Expert correct answers lead major projects, address complex problems, and advise project teams
-curriculum includes a lean project which requires rigorous use of problem solving techniques.
-Learning should be supported through coaching from a qualified instructor.
-Key concepts, terms, and tools for this role include: Problem Statements, Articulating the
Current Situation, Root Cause Analysis, Developing Countermeasures, Implementing Changes,
Creating Standardization
Master correct answers establish standards, provide expert advice on overall program
management, and coach problem solvers
-require skills such as leadership, coaching, and teaching.
-Key concepts, terms, and tools for this role include: Organizational Assessments, Lean Program
Management, Lean Leadership, Performance Management, Engaging All Stakeholders, Trends
in Lean
Champion correct answers sponsor projects, ensure resources, and communicate the progress
toward creating a sustainable organization
lack of visibility, driven by inadequate information sharing, between supply chain partners
correct answers The bullwhip effect is most often caused by:
people correct answers to make a process improvement plan stick, focus on the:
1. Follow the Right Principles
2. Follow the Right Steps correct answers These qualitative processes rely on people and require
a new way to design, implement, and improve.
This new way needs to leverage two principles:
Follow the Right Principles correct answers Visual thinking and co-creation help to envision the
right process, clarify what people are meant to do, and accelerate change
Follow the Right Steps correct answers Validate, activate, and embed process innovation to
actually implement a new process and get it to stick
Visual thinking correct answers trumps business thinking because it makes the vital people
processes clear and helps people shift more quickly
Co-creation correct answers trumps black box development of a process because it gets the
people who know the process best involved in designing it
Validate
Activate
Embed correct answers what are the three key points of Following the Right Steps
Activation correct answers is where most good process improvement plans die
1. Do things on purpose
2. Huddle up (communicate)
3. Embrace diversity
4. Encourage honest debate
5. Celebrate success
6. Have fun correct answers what are the 6 habits of high performing teams
1. equality in distribution of conversational turn-taking
2. high average social sensitivity correct answers what are the two qualities of successful
teamwork
1. unclear goals or plans
2. unproductive meetings
3. vague roles for team members
4. deadlock (not knowing strengths & weakness)
5. ineffective team leadership
6. negative relationships
7. poor communications
8. inefficient operations
, 9. engaging in conflict
10. being a problem instead of a problem solver correct answers what are the top 10 things to
NOT do in a high performance team
Knowledge Validation
Competitive Advantage
Career Advancement
Compensation Enhancement
Community Enrichment correct answers The top reasons for earning a professional certification
are:
Apprentice correct answers provide subject matter expertise and support projects, kaizen blitz
events, and continuous improvement activities
-curriculum includes a general introduction to key concepts and topics.
-Key concepts, terms, and tools for this role include: Principles of Lean, Types of Value, Types
of Waste, Continuous Improvement, Standard Work
Practitioner correct answers manage projects, lead value stream mapping sessions, and facilitate
kaizen blitz events
-curriculum includes a deeper dive into everything covered for the Apprentice role. In addition,
there should be a well-defined project such as value stream mapping, changeover reduction, or
the 5S system
-Key concepts, terms, and tools for this role include: Project Charters, Mapping the Current
State, Assessing Opportunities, Designing the Future State, Implementation of Improvements,
Seeking Perfection
Expert correct answers lead major projects, address complex problems, and advise project teams
-curriculum includes a lean project which requires rigorous use of problem solving techniques.
-Learning should be supported through coaching from a qualified instructor.
-Key concepts, terms, and tools for this role include: Problem Statements, Articulating the
Current Situation, Root Cause Analysis, Developing Countermeasures, Implementing Changes,
Creating Standardization
Master correct answers establish standards, provide expert advice on overall program
management, and coach problem solvers
-require skills such as leadership, coaching, and teaching.
-Key concepts, terms, and tools for this role include: Organizational Assessments, Lean Program
Management, Lean Leadership, Performance Management, Engaging All Stakeholders, Trends
in Lean
Champion correct answers sponsor projects, ensure resources, and communicate the progress
toward creating a sustainable organization
lack of visibility, driven by inadequate information sharing, between supply chain partners
correct answers The bullwhip effect is most often caused by:
