WGU C458 TASK 2 WITH COMPLETE SOLUTIONS
A: Two Actions
Two actions the student could have taken in the scenario to prevent their frustration are to 1)
adequately review all course materials instead of skimming through it and 2) review the student policy
handbook, specifically the “assessment policy” and online proctor policy called “Being Successful with
Online Proctoring”, to prepare themselves for the OA best and proactively inform themselves of any
possible outcomes or mistakes students can easily make on the first time with an online proctor.
Had the student reviewed the handbook, he could have alleviated some frustrations and anxiety
during the test because it mentions:
• “Webcam Placement: Students need to ensure the external webcam is properly placed
at a distance of about 24-30 inches away and raised at least 8 inches (by gooseneck or
tripod) so their eyes, hands, face, and keyboard area are visible. The mouse,
whiteboard, and calculator must also be visible if in use. After a 360-degree pan of the
room, return the webcam to this position.” (WGU, 2025a.).
• “Workspace: Clear the work area of any papers, books, notes, and other materials not
specifically approved. This includes any items on the walls. Students may be asked to
cover, erase, or remove items on the walls” (WGU, 2025a.).
• “Screen: Only one computer screen can be opened and used during the exam session.
Students with an external screen connected to a laptop or multiple screens must choose
one screen to use during the exam. Other screens must be closed or powered off.”
• “First attempts at third-party assessments are approved by the Instructor for the
assessment. Second and subsequent attempts are approved by the instructor for the
assessment.” (WGU, 2025b.)
If the student had read the handbook in detail prior to the start of the course, they could have
learned how to better study for the exam, understood how attending a live cohort would benefit them,
properly cleaned their workspace before starting the assessment, and should have contacted the
instructor rather than attempting the OA a second time without approval.
B: Self-Directed Learning Strategies
B1. One Effective Note-Taking Technique
One effective note-taking technique the student could use to take notes in the future is the
“Outline Method - one of the most structured note-taking methods, and visually looks very organized”
(WGU, 2020a.). The outline method is often used to help students identify key components of a topic.
This is a very useful method that allows students to organize their thoughts as they take notes. One
effective study method that students can use to prepare for future assessments is note-taking. Some
more popular note-taking methods include the Cornell method, the mind mapping method and the
Boxing Method (GoodNotes, 2024).
A: Two Actions
Two actions the student could have taken in the scenario to prevent their frustration are to 1)
adequately review all course materials instead of skimming through it and 2) review the student policy
handbook, specifically the “assessment policy” and online proctor policy called “Being Successful with
Online Proctoring”, to prepare themselves for the OA best and proactively inform themselves of any
possible outcomes or mistakes students can easily make on the first time with an online proctor.
Had the student reviewed the handbook, he could have alleviated some frustrations and anxiety
during the test because it mentions:
• “Webcam Placement: Students need to ensure the external webcam is properly placed
at a distance of about 24-30 inches away and raised at least 8 inches (by gooseneck or
tripod) so their eyes, hands, face, and keyboard area are visible. The mouse,
whiteboard, and calculator must also be visible if in use. After a 360-degree pan of the
room, return the webcam to this position.” (WGU, 2025a.).
• “Workspace: Clear the work area of any papers, books, notes, and other materials not
specifically approved. This includes any items on the walls. Students may be asked to
cover, erase, or remove items on the walls” (WGU, 2025a.).
• “Screen: Only one computer screen can be opened and used during the exam session.
Students with an external screen connected to a laptop or multiple screens must choose
one screen to use during the exam. Other screens must be closed or powered off.”
• “First attempts at third-party assessments are approved by the Instructor for the
assessment. Second and subsequent attempts are approved by the instructor for the
assessment.” (WGU, 2025b.)
If the student had read the handbook in detail prior to the start of the course, they could have
learned how to better study for the exam, understood how attending a live cohort would benefit them,
properly cleaned their workspace before starting the assessment, and should have contacted the
instructor rather than attempting the OA a second time without approval.
B: Self-Directed Learning Strategies
B1. One Effective Note-Taking Technique
One effective note-taking technique the student could use to take notes in the future is the
“Outline Method - one of the most structured note-taking methods, and visually looks very organized”
(WGU, 2020a.). The outline method is often used to help students identify key components of a topic.
This is a very useful method that allows students to organize their thoughts as they take notes. One
effective study method that students can use to prepare for future assessments is note-taking. Some
more popular note-taking methods include the Cornell method, the mind mapping method and the
Boxing Method (GoodNotes, 2024).
