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Which of the following is a term for physical goods that are bought and sold?
Sales
Products
Pricing
Services - CORRECT ANSWER Products
Which of the following is a standard term that describes the audience of retail stores-
that is, the people who will buy things from the stores?
Manufacturers
Wholesalers
Buyers
Customers - CORRECT ANSWER Customers
Which of the following is a term for intangible things, such as providing delivery, that are
sold by retailers?
Gifts
Training
Services
Products - CORRECT ANSWER Services
What kinds of things does a manufacturer produce?
Raw Materials
Fossil Fuels
Services
Finished Products - CORRECT ANSWER Finished Products
Which of the following holds large quantities of product that are later sent either to retail
locations or directly to customers?
Manufacturer
Wholesaler
Distribution Center
Retailer - CORRECT ANSWER Distribution Center
Which of the following terms best describes a grower of potatoes?
Manufacturer
, Wholesaler
Distribution Center
Retailer - CORRECT ANSWER Manufacturer
The majority of retailers are:
Independently Owned
Corporations
Franchises
Online Only - CORRECT ANSWER Independently Owned
Which of the following is the term for the retailing approach that places the focus on
creating a seamless shopping experience for customers by integrating multiple
channels?
Multichannel
Omnichannel
Integrated Channel
Seamless Channel - CORRECT ANSWER Omnichannel
Which of the following is the standard definition of a retail ecosystem?
An interconnected system of approaches for meeting the goal of retailing, which is to
provide customers with the merchandise and services they want.
A group of stores that work together collaboratively to serve customer's needs.
A team of store employees who help each other
A set of technological systems that work together in order to make sure all products in a
retailer's inventory are tracked and accounted for. - CORRECT ANSWER An
interconnected system of approaches for meeting the goal of retailing, which is to
provide customers with the merchandise and services they want.
Approximately what percentage of U.S. jobs are retail jobs, as of 2019?
5-10%
10-15%
20-25%
35-40% - CORRECT ANSWER 20-25%
These customers can take a long time to make a purchase decision, and might return to
a retailer several times before making a purchase.
Innovation/ trend buyers
Impulse buyers
Recreational Shoppers
Comparison Shoppers - CORRECT ANSWER Comparison Shoppers
These customers tend to make quick purchase decisions, often buying inexpensive
items that are not of high importance to them.