Complete Solutions
What were the stages of team development initially labeled?
Forming
Storming
Norming
Performing
Forming
the first stage of team development, in which team members
meet each other, form initial impressions, and begin to establish
team norms
storming stage
the second stage in group development, characterized by
intragroup conflict
norming stage
the third stage in group development, characterized by close
relationships and cohesiveness
performing stage
the fourth stage of group development when the group is fully
functional and works on group task
Performance Curve
Features that a team tries to improve continuously
,Excitement creates stronger peformance and satisfaction and is
on the better side of the performance slope. Creating this will be
better than the Basic curve which is below the performance
slope.
Basic Curve
represents the required work of a team
excitement curve
represents innovations and break throughs in task
accomplishment
Since influence is an exercise of power, if you have power, you
also have influence.
False
Subordinates have higher morale and feel they have higher
status in an organization when
they believe their boss has considerable clout
People who are "empowered" have excessive power and tend to
abuse it.
False
Because only people with the highest levels of power can
effectively use retribution influence strategies, their attempts
cannot be neutralized.
False
,Research and development departments typically have
considerable power in high-tech firms because of which
determinant of power?
relevance
Trying to make someone feel guilty for not complying with a
request by saying, "You are the only one holding us back on
this," is an example of a retribution influence strategy.
True
Lori knows that the top managers of the company where she
works are currently looking for ways to cut costs in the
production process, so she presents her idea for a new product
design by pointing out how much less it would cost to produce
her new product than the current one. Lori is effectively using
which principles of selling issues upward?
bundling
Joe works in the marketing department of a manufacturing
company. He has a great idea of how to improve the production
process for a particular product, but none of his superiors in the
organization will listen to him. Joe's difficulty in selling his idea
is a result of the lack of ______________.
congruence
Promising a subordinate the next big account if she will help
you with a current problem is an example of which influence
strategy?
reciprocity
, Increasing your visibility in an organization is a method of
enhancing your personal power.
False
In terms of salary, physically attractive people tend to be more
successful in organizations than their less-attractive
counterparts.
True
Individuals can become more powerful by working to help their
boss acquire more power.
True
When you use a rational argument to try to talk an individual
into doing something, you are utilizing the reciprocity influence
strategy.
False
You can increase your personal power in a group or organization
by putting in more effort than is expected.
True
Of the following, which activity is most likely to move an
individual towards the top of the power curve?
using power to empower others
The production manager's lone secretary has less position power
than the individual members of a secretarial pool that provides
clerical support to the company's top executives.
False