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OPERATIONS MANAGEMENT AN INTEGRATED APPROACH SEVENTH EDITION COMPREHENSIVE EXAM REVIEW WITH SOLVED QUESTIONS

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OPERATIONS MANAGEMENT AN INTEGRATED APPROACH SEVENTH EDITION COMPREHENSIVE EXAM REVIEW WITH SOLVED QUESTIONS

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OPERATIONS MANAGEMENT AN
INTEGRATED APPROACH SEVENTH
EDITION FINAL PAPER EXAM QUESTIONS
AND CORRECT ANSWERS

⫸ The creation of goods and services is referred to as:
A.
transformation.
B.
formation.
C.
production.
D.
design. Answer: C


⫸ Which of the following is NOT considered to be one of the three
primary functions that all organizations perform?
A.
production/operations
B.
finance/accounting
C.
research and development

, D.
marketing Answer: C


⫸ A large percentage of the revenue of most firms is spent on which
function?
A.
marketing
B.
operations
C.
research and development
D.
finance Answer: B


⫸ Which of the following is NOT one of the four reasons that we study
OM?
A.
It is one of the three major functions of any organization.
B.
We want to know how goods and services are produced.
C.
It is such a costly part of an organization.
D.
We want to understand what marketing managers do. Answer: D

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