Nursing Skills Midterm Questions With Complete Solutions
1.Which of the following is an example of a therapeutic
communication technique? (Select all that apply.)
A. Listening
B. Restating
C. Giving advice
D. Reflecting
E. Clarifying Correct Answers A. Listening
B. Restating
D. Reflecting
E. Clarifying
Notes: Giving advice is nontherapeutic and can serve as a barrier
to communicating with patients. The other listed techniques are
considered to be therapeutic. (REF: pp. 32, 35)
1.Which of the following is an example of a violation in patient
confidentiality? (Select all that apply.)
A. Providing test results to a family member who has been given
information privileges by the patient
B. Leaving a computer screen with patient information in view
of a visitor
C. Discussing patient information in the cafeteria
D. Leaving copies of confidential patient information lying in a
nonsecluded area on a desk Correct Answers B. Leaving a
computer screen with patient information in view of a visitor
C.Discussing patient information in the cafeteria
,D. Leaving copies of confidential patient information lying in a
nonsecluded area on a desk
Notes: Leaving a computer screen open with patient information
allows that information to be viewed by anyone and is a
violation of patient confidentiality. Patient information should
not be discussed in any public place; such discussion violates
patient confidentiality. All paper charts must be kept in areas
where only health care professionals who are directly caring for
the patient can view them. (REF: pp. 48, 51)
2.Which of the following information entries is included in the
patient's health care record? (Select all that apply.)
A. Continuing health status
B. Treatments delivered
C. Results of tests
D. Patient's response to therapy Correct Answers A .Continuing
health status
B. Treatments delivered
C. Results of tests
D. Patient's response to therapy
Notes: A patient's record or chart is a confidential, permanent
legal document containing information relevant to a patient's
health care. Nurses and other health care providers record
information about a patient's health care after each patient
contact. The record provides a continuing account of the
patient's health status and needs, treatments delivered, results of
diagnostic tests, and the patient's response to therapy.
(REF: p. 52)
,3.Common issues in malpractice caused by inaccurate or
incorrect documentation include: (Select all that apply.)
A. Failing to document the correct time of events.
B. Failing to record verbal orders or failing to have them signed.
C. Documenting incorrect data.
D. Failing to give a report, or giving an incomplete report
Correct Answers A. Failing to document the correct time of
events.
B. Failing to record verbal orders or failing to have them signed.
C. Documenting incorrect data.
D. Failing to give a report, or giving an incomplete report.
Notes: Common issues in malpractice caused by inadequate or
incorrect documentation include (1) failing to document the
correct time of events; (2) failing to record verbal orders or
failing to have them signed; (3) charting actions in advance to
save time; (4) documenting incorrect data; and (5) failing to give
a report, or giving an incomplete report, to an oncoming shift.
(REF: p. 51, Table 4-1)
3.Which statement demonstrates the most effective strategy for
providing teaching to a depressed patient?
A. Information is given to the patient in small amounts.
B. Information is given to the patient in written form.
C. Patients who are depressed do not benefit from health
teaching.
, D. Patients who are depressed respond better to the NAP for
health teaching Correct Answers Information is given to the
patient in small amounts.
Notes: When providing health teaching to a depressed patient, it
is important to provide the information in small amounts, as
patients with depression tend to have poor concentration and
limited memory as symptoms of their condition. Consequently,
giving too much information at a time may prove to be an
ineffective strategy. (REF: p. 42)
4.Patient-centered care includes which of the following? (Select
all that apply.)
A. Respect for the patient's values and beliefs
B. Understanding of the patient's culture, ethnicity, spiritual
beliefs, and age
C. Recognition of the patient's spoken language, written
language, and literacy level
D. Attention to patient mobility, precautions, and safety risks
Correct Answers A. Respect for the patient's values and beliefs
B. Understanding of the patient's culture, ethnicity, spiritual
beliefs, and age
C. Recognition of the patient's spoken language, written
language, and literacy level
D. Attention to patient mobility, precautions, and safety risks
Notes: Patient-centered care is care that is respectful of a
patient's values and beliefs. It includes culture, ethnicity, age,
spiritual beliefs, spoken and written language, and patient
1.Which of the following is an example of a therapeutic
communication technique? (Select all that apply.)
A. Listening
B. Restating
C. Giving advice
D. Reflecting
E. Clarifying Correct Answers A. Listening
B. Restating
D. Reflecting
E. Clarifying
Notes: Giving advice is nontherapeutic and can serve as a barrier
to communicating with patients. The other listed techniques are
considered to be therapeutic. (REF: pp. 32, 35)
1.Which of the following is an example of a violation in patient
confidentiality? (Select all that apply.)
A. Providing test results to a family member who has been given
information privileges by the patient
B. Leaving a computer screen with patient information in view
of a visitor
C. Discussing patient information in the cafeteria
D. Leaving copies of confidential patient information lying in a
nonsecluded area on a desk Correct Answers B. Leaving a
computer screen with patient information in view of a visitor
C.Discussing patient information in the cafeteria
,D. Leaving copies of confidential patient information lying in a
nonsecluded area on a desk
Notes: Leaving a computer screen open with patient information
allows that information to be viewed by anyone and is a
violation of patient confidentiality. Patient information should
not be discussed in any public place; such discussion violates
patient confidentiality. All paper charts must be kept in areas
where only health care professionals who are directly caring for
the patient can view them. (REF: pp. 48, 51)
2.Which of the following information entries is included in the
patient's health care record? (Select all that apply.)
A. Continuing health status
B. Treatments delivered
C. Results of tests
D. Patient's response to therapy Correct Answers A .Continuing
health status
B. Treatments delivered
C. Results of tests
D. Patient's response to therapy
Notes: A patient's record or chart is a confidential, permanent
legal document containing information relevant to a patient's
health care. Nurses and other health care providers record
information about a patient's health care after each patient
contact. The record provides a continuing account of the
patient's health status and needs, treatments delivered, results of
diagnostic tests, and the patient's response to therapy.
(REF: p. 52)
,3.Common issues in malpractice caused by inaccurate or
incorrect documentation include: (Select all that apply.)
A. Failing to document the correct time of events.
B. Failing to record verbal orders or failing to have them signed.
C. Documenting incorrect data.
D. Failing to give a report, or giving an incomplete report
Correct Answers A. Failing to document the correct time of
events.
B. Failing to record verbal orders or failing to have them signed.
C. Documenting incorrect data.
D. Failing to give a report, or giving an incomplete report.
Notes: Common issues in malpractice caused by inadequate or
incorrect documentation include (1) failing to document the
correct time of events; (2) failing to record verbal orders or
failing to have them signed; (3) charting actions in advance to
save time; (4) documenting incorrect data; and (5) failing to give
a report, or giving an incomplete report, to an oncoming shift.
(REF: p. 51, Table 4-1)
3.Which statement demonstrates the most effective strategy for
providing teaching to a depressed patient?
A. Information is given to the patient in small amounts.
B. Information is given to the patient in written form.
C. Patients who are depressed do not benefit from health
teaching.
, D. Patients who are depressed respond better to the NAP for
health teaching Correct Answers Information is given to the
patient in small amounts.
Notes: When providing health teaching to a depressed patient, it
is important to provide the information in small amounts, as
patients with depression tend to have poor concentration and
limited memory as symptoms of their condition. Consequently,
giving too much information at a time may prove to be an
ineffective strategy. (REF: p. 42)
4.Patient-centered care includes which of the following? (Select
all that apply.)
A. Respect for the patient's values and beliefs
B. Understanding of the patient's culture, ethnicity, spiritual
beliefs, and age
C. Recognition of the patient's spoken language, written
language, and literacy level
D. Attention to patient mobility, precautions, and safety risks
Correct Answers A. Respect for the patient's values and beliefs
B. Understanding of the patient's culture, ethnicity, spiritual
beliefs, and age
C. Recognition of the patient's spoken language, written
language, and literacy level
D. Attention to patient mobility, precautions, and safety risks
Notes: Patient-centered care is care that is respectful of a
patient's values and beliefs. It includes culture, ethnicity, age,
spiritual beliefs, spoken and written language, and patient
