WGU D356 HR TECHNOLOGY COMPLETE EXAM
QUESTIONS AND CORRECT ANSWERS (LATEST 2026)
Q: What is the purpose of client-server architecture? ANSWER To spread
out low-powered processing capability. Two-tier architecture allowed access to
the dozens of PCs now being used across the enterprise.
Q: Which new architectural model has become prevalent in the last
decade? ANSWER Cloud computing technology allows businesses to use
applications without having to undergo a complex installation process.
Q: True or False - With a cloud-based human resource information system
(HRIS), there is a large up-front cost. ANSWER False
Q: What is the main difference between 3-tier architecture and N-tier
architecture? ANSWER N-tier architecture is expandable to multiple web
servers and application servers to handle load balancing. Web servers can be
geographically dispersed to provide worldwide access. 3-tier architecture is
restricted locally to a server, a database, and an access point.
Q: What is an example of a traditional human resources (HR) activity?
ANSWER Performance management
Q: True or False - Implementing a human resource information system
(HRIS) will reduce training costs. ANSWER True
Q: How can a human resource information system (HRIS) add value to an
organization? ANSWER
1. It automates many activities
2. It helps managers make better decisions
Q: What is a viable human resource (HR) system option for a small
organization? ANSWER File management
Q: Which historical period resulted in the need for a human resource
information system (HRIS)? ANSWER Social Issues Era
Q: Which act was passed in the cloud and mobile technologies era that
placed more regulations on organizations, thereby creating an increased
,need for data to be in compliance? ANSWER Patient Protection and
Affordable Care Act
Best Practices and Users
Q: A manager of an organization adopts industry-recognized standard
practices. What is this called? ANSWER Best-practice
Q: What are two primary outcomes of a human resource information
system (HRIS) for managers? ANSWER
1. Allowing real-time access to accurate data that facilitates decision-
making
2. Providing almost continuous data about the status of the organization
Q: Which type of position accesses more areas of the human resource
information system (HRIS) than any other user? ANSWER Analyst
Q: True or False - Each user of the human resource information system
(HRIS) will have the same needs with regard to what information they will
be using. ANSWER False
Q: Describe three ways managers use a human resource information
system (HRIS). ANSWER Managers use the system to gain real-time access
to accurate data that facilitate decision-making with regard to their people. They
may also use HRIS data for performance management, recruiting and retention,
team management, project management, and employee development.
Additionally, they use the HRIS for information necessary to help make
decisions that will contribute to the achievement of the unit's strategic goals and
objectives.
System Integration and Implementation
Q: True or False - Best of breed (BoB) options can create a much more
powerful solution than a stand-alone human resource information system
(HRIS). ANSWER True
Q: Which two benefits do optical character recognition (OCR) programs
provide to organizations? ANSWER
1. Eliminating rekeying of applicant data
, 2. Running background checks
Q: What is the best way to address gaps identified in the implementation
phase? ANSWER Identified gaps should be closed.
Q: Describe a fit-gap analysis. ANSWER A fit-gap analysis helps a company
understand where organizational processes and the software processes mesh
(fit) and where they do not (gap). Any gaps that are identified need to be fixed
by modifying organizational processes, configuring the human resource
information system (HRIS) application to perform in a certain manner, or
customizing the software.
HRIS Activities and Functions
Q: A human resources (HR) administrator wants to implement a human
resource information system (HRIS) to automate day-to-day transactional
activities. Which activity fulfills this administrator's requirement?
ANSWER Updating benefits
Q: A human resources (HR) administrator at an enterprise-level company
is demonstrating how nonsupervisory employees can use the employee self-
service (ESS) HR portal of a human resource information system (HRIS).
Which activity can the employees perform in this portal? ANSWER Add a
new dependent to benefits
Q: A company is aware that the effectiveness of its recruiting efforts could
be impacted by employee comments on social media. The human resources
(HR) department creates a social media policy that addresses this potential
situation. Which relationship between human resources (HR) enterprise
resource planning systems (ERPs), human resources management (HRM)
practices, and strategic HRM does this scenario demonstrate? ANSWER
Strategic HRM influencing HRM practices
Q: A company has a goal of increasing efficiency through automation.
Several systems are implemented in different departments, including
human resources (HR). Efficiency goals are met, including implementing
an online open enrollment process and self-service access to the human
resource information system (HRIS). Which HRIS customer type benefited
directly from the HRIS changes? ANSWER Employees
QUESTIONS AND CORRECT ANSWERS (LATEST 2026)
Q: What is the purpose of client-server architecture? ANSWER To spread
out low-powered processing capability. Two-tier architecture allowed access to
the dozens of PCs now being used across the enterprise.
Q: Which new architectural model has become prevalent in the last
decade? ANSWER Cloud computing technology allows businesses to use
applications without having to undergo a complex installation process.
Q: True or False - With a cloud-based human resource information system
(HRIS), there is a large up-front cost. ANSWER False
Q: What is the main difference between 3-tier architecture and N-tier
architecture? ANSWER N-tier architecture is expandable to multiple web
servers and application servers to handle load balancing. Web servers can be
geographically dispersed to provide worldwide access. 3-tier architecture is
restricted locally to a server, a database, and an access point.
Q: What is an example of a traditional human resources (HR) activity?
ANSWER Performance management
Q: True or False - Implementing a human resource information system
(HRIS) will reduce training costs. ANSWER True
Q: How can a human resource information system (HRIS) add value to an
organization? ANSWER
1. It automates many activities
2. It helps managers make better decisions
Q: What is a viable human resource (HR) system option for a small
organization? ANSWER File management
Q: Which historical period resulted in the need for a human resource
information system (HRIS)? ANSWER Social Issues Era
Q: Which act was passed in the cloud and mobile technologies era that
placed more regulations on organizations, thereby creating an increased
,need for data to be in compliance? ANSWER Patient Protection and
Affordable Care Act
Best Practices and Users
Q: A manager of an organization adopts industry-recognized standard
practices. What is this called? ANSWER Best-practice
Q: What are two primary outcomes of a human resource information
system (HRIS) for managers? ANSWER
1. Allowing real-time access to accurate data that facilitates decision-
making
2. Providing almost continuous data about the status of the organization
Q: Which type of position accesses more areas of the human resource
information system (HRIS) than any other user? ANSWER Analyst
Q: True or False - Each user of the human resource information system
(HRIS) will have the same needs with regard to what information they will
be using. ANSWER False
Q: Describe three ways managers use a human resource information
system (HRIS). ANSWER Managers use the system to gain real-time access
to accurate data that facilitate decision-making with regard to their people. They
may also use HRIS data for performance management, recruiting and retention,
team management, project management, and employee development.
Additionally, they use the HRIS for information necessary to help make
decisions that will contribute to the achievement of the unit's strategic goals and
objectives.
System Integration and Implementation
Q: True or False - Best of breed (BoB) options can create a much more
powerful solution than a stand-alone human resource information system
(HRIS). ANSWER True
Q: Which two benefits do optical character recognition (OCR) programs
provide to organizations? ANSWER
1. Eliminating rekeying of applicant data
, 2. Running background checks
Q: What is the best way to address gaps identified in the implementation
phase? ANSWER Identified gaps should be closed.
Q: Describe a fit-gap analysis. ANSWER A fit-gap analysis helps a company
understand where organizational processes and the software processes mesh
(fit) and where they do not (gap). Any gaps that are identified need to be fixed
by modifying organizational processes, configuring the human resource
information system (HRIS) application to perform in a certain manner, or
customizing the software.
HRIS Activities and Functions
Q: A human resources (HR) administrator wants to implement a human
resource information system (HRIS) to automate day-to-day transactional
activities. Which activity fulfills this administrator's requirement?
ANSWER Updating benefits
Q: A human resources (HR) administrator at an enterprise-level company
is demonstrating how nonsupervisory employees can use the employee self-
service (ESS) HR portal of a human resource information system (HRIS).
Which activity can the employees perform in this portal? ANSWER Add a
new dependent to benefits
Q: A company is aware that the effectiveness of its recruiting efforts could
be impacted by employee comments on social media. The human resources
(HR) department creates a social media policy that addresses this potential
situation. Which relationship between human resources (HR) enterprise
resource planning systems (ERPs), human resources management (HRM)
practices, and strategic HRM does this scenario demonstrate? ANSWER
Strategic HRM influencing HRM practices
Q: A company has a goal of increasing efficiency through automation.
Several systems are implemented in different departments, including
human resources (HR). Efficiency goals are met, including implementing
an online open enrollment process and self-service access to the human
resource information system (HRIS). Which HRIS customer type benefited
directly from the HRIS changes? ANSWER Employees
