1|Page
IAHSS Supervisor Certification Practice
Exam 2026 with a Review of 100 Questions
and Correct Answers/ Healthcare Security
and Safety Supervisor Certification Exam
Prep 2026
What is the goal of managed care system? ..........ANSWER.......To control
coast
Which category in the instruction's organizational chart best describes line
officer's position? ..........ANSWER.......Employees
What is the most important factor in being a security supervisor?
..........ANSWER.......Honesty and Integrity
Who makes most of the critical security decisions in the organization?
..........ANSWER.......Security Supervisor
What are the two distinct sides of a supervisor's work?
..........ANSWER.......Personnel and tasks
Which of this is not a task assigned for the Supervisor?
..........ANSWER.......Budget
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What is the single secret to keeping employees content?
..........ANSWER.......Take care of the little things
Which of these is one of the most important activities that managment has
in dealing with security employees? ..........ANSWER.......Communication
Which of the following is one of the benefits of recognizing employees?
..........ANSWER.......Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive
discipline? ..........ANSWER.......Punitive action
When administering progressive discipline a supervisor must do what?
..........ANSWER.......Is not permitted to repeat steps
Which of the following describes the two basic categories of authority?
..........ANSWER.......Formal and Informal
The chain of command is often described by which term?
..........ANSWER.......Unbroken line of authority
Teh security profession has a tendency toward which style of management?
..........ANSWER.......Authoritarian
Which of the following is not a trait of a successful supervisor?
..........ANSWER.......Span and control
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What is the difference between managers and leaders?
..........ANSWER.......Leaders do the right thing
According to this chapter, how many basic funtions are there of effective
leadership? ..........ANSWER.......Eight
Which type of leader motivates others by using inspirational approaches?
..........ANSWER.......Informational leader
Which of the following best defines delegation as described in this chapter?
..........ANSWER.......A way to multiply effectiveness through others
Which of the following describes a complaint? ..........ANSWER.......Statement
of unhappiness
Which of the following is not a stress factor? ..........ANSWER.......Desire to
help people
How often should the employee hand book be updated?
..........ANSWER.......Every year
Which of the following is not a result of dissatisfaction?
..........ANSWER.......Fair treatment
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Which of the following is not part of the resolution process?
..........ANSWER.......Comprehensive knowledge of policy
What type of act is listening? ..........ANSWER.......Unnatural
What type of questions should you use to gather information?
..........ANSWER.......Open -ended
Which of the following is not a core condition of effective communications?
..........ANSWER.......Free of distraction
The first part of organization writing is what? ..........ANSWER.......Formatting
Which of the following is not an advantage of e-mail?
..........ANSWER.......More of an interruption than a phone call
Why are crime prevention programs important? ..........ANSWER.......All of
the baove
Which of the following is not a tool used in indentifying program topics and
developing safety tips? ..........ANSWER.......Analyzing incident reports
Which of these is not an example of a problem oriented program?
..........ANSWER.......Bike patrol
IAHSS Supervisor Certification Practice
Exam 2026 with a Review of 100 Questions
and Correct Answers/ Healthcare Security
and Safety Supervisor Certification Exam
Prep 2026
What is the goal of managed care system? ..........ANSWER.......To control
coast
Which category in the instruction's organizational chart best describes line
officer's position? ..........ANSWER.......Employees
What is the most important factor in being a security supervisor?
..........ANSWER.......Honesty and Integrity
Who makes most of the critical security decisions in the organization?
..........ANSWER.......Security Supervisor
What are the two distinct sides of a supervisor's work?
..........ANSWER.......Personnel and tasks
Which of this is not a task assigned for the Supervisor?
..........ANSWER.......Budget
,2|Page
What is the single secret to keeping employees content?
..........ANSWER.......Take care of the little things
Which of these is one of the most important activities that managment has
in dealing with security employees? ..........ANSWER.......Communication
Which of the following is one of the benefits of recognizing employees?
..........ANSWER.......Promotes teamwork and appreciation
Which of the following principles is not consistant with progressive
discipline? ..........ANSWER.......Punitive action
When administering progressive discipline a supervisor must do what?
..........ANSWER.......Is not permitted to repeat steps
Which of the following describes the two basic categories of authority?
..........ANSWER.......Formal and Informal
The chain of command is often described by which term?
..........ANSWER.......Unbroken line of authority
Teh security profession has a tendency toward which style of management?
..........ANSWER.......Authoritarian
Which of the following is not a trait of a successful supervisor?
..........ANSWER.......Span and control
,3|Page
What is the difference between managers and leaders?
..........ANSWER.......Leaders do the right thing
According to this chapter, how many basic funtions are there of effective
leadership? ..........ANSWER.......Eight
Which type of leader motivates others by using inspirational approaches?
..........ANSWER.......Informational leader
Which of the following best defines delegation as described in this chapter?
..........ANSWER.......A way to multiply effectiveness through others
Which of the following describes a complaint? ..........ANSWER.......Statement
of unhappiness
Which of the following is not a stress factor? ..........ANSWER.......Desire to
help people
How often should the employee hand book be updated?
..........ANSWER.......Every year
Which of the following is not a result of dissatisfaction?
..........ANSWER.......Fair treatment
, 4|Page
Which of the following is not part of the resolution process?
..........ANSWER.......Comprehensive knowledge of policy
What type of act is listening? ..........ANSWER.......Unnatural
What type of questions should you use to gather information?
..........ANSWER.......Open -ended
Which of the following is not a core condition of effective communications?
..........ANSWER.......Free of distraction
The first part of organization writing is what? ..........ANSWER.......Formatting
Which of the following is not an advantage of e-mail?
..........ANSWER.......More of an interruption than a phone call
Why are crime prevention programs important? ..........ANSWER.......All of
the baove
Which of the following is not a tool used in indentifying program topics and
developing safety tips? ..........ANSWER.......Analyzing incident reports
Which of these is not an example of a problem oriented program?
..........ANSWER.......Bike patrol
