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MGMT 640 EXAM 2/FINAL EXAM QUESTIONS AND ANSWERS. VERIFIED 2026.

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MGMT 640 EXAM 2/FINAL EXAM QUESTIONS AND ANSWERS. VERIFIED 2026.

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MGMT 640 EXAM 2/FINAL EXAM
QUESTIONS AND ANSWERS. VERIFIED
2026.



The Innovation Process - ANS - Process begins with two creative acts:

① Idea Generation and

② Opportunity Recognition



- Idea Evaluation/Incubation → Opportunity Recognition



- Commercialization → Final Phase: Moving Ideas to the Market



-Creativity plays a critical role in the innovation process. It sparks the initial idea, and it helps to
improve the idea as it moves forward



S-Curves - ANS - Visually depict how a product, service, technology or business progress and
evolves over time.



- Can be viewed on an incremental level to map product evolutions and opportunities or on a
macro scale to describe the evolution of businesses and industries



3 "Lessons" from S-Curve Concept - ANS ① Technology improves slowly at first because it is
poorly understood

1 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

,② Then accelerates as understanding increases

③ Then tapers off as approaches limits



① Defenders face difficult choices

ⓐ Abandon the business the already own, with all its cash flow and certainty, in favor of the
rival technology

ⓑ Hold onto what they have and work hard to make it better or useful to more customers

ⓒ Hold onto the existing business and begin investing in the new technology as a hedge against
the future; Seems logical, but has problems:

- company may not have the competencies to develop new technology (film vs. digital
photography)

- culture of the organization may not welcome the new technology (IBM mainframe computing
vs. desktop computing)

- existing customers may pressure the company to stay in the old business (tyranny of served
markets)



② Leaders in one generation of technology are seldom leaders in the next

ⓐ Defenders can enlist various strategies to defeat upstart technical challenges:

Leapfrog the attacker's technology

Acquire the attacker

ⓑ Examples:

- when mini-computers cam along, upstart Digital Equipment became the leader, not IBM, the
then dominant computer company

- GM and Ford dominated US market until small, efficient vehicles became popular and foreign
competition took leadership



③ Attackers enjoy certain advantages

ⓐ An undivided focus:

2 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

, Managers of upstart companies spend little time on internal operations and people issues

They devote most of their attention to development of the new technology or business model

ⓑ An ability to attract talent:

Capable technical and managerial talent are often attracted to new ideas with promising
futures, especially when stock options are significant portions of compensation

ⓒ The are not captives of powerful customers

Powerful customers persuade established companies to con



(Look of the) Rate of a technology's improvement (and its rate of market diffusion) -
ANS Typically follow S-Shape Curve



3 Types of Technological Change - ANS ① Platform Innovation

② Component Innovation

③ Design Innovation



Platform Innovation - ANS (3 Types of Technological Change)

- the emergence of a new technology based on scientific principles that are distinctly different
from those of existing ones (Ex: CD)



Component Innovation - ANS (3 Types of Technological Change)

- one that uses new parts or materials within the same technological platform (Ex: magnetic
tape, floppy disk, and zip disk)



Design Innovation - ANS (3 Types of Technological Change)

- a reconfiguration of the linkages and layout of components within the same technological
platform (Ex: the decrease in size of floppy disks)



3 @COPYRIGHT 2025/2026 ALLRIGHTS RESERVED.

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