ORGB 364 UPDATED EVALUATION TEST QUESTIONS AND
SOLUTIONS GUARANTEE A+
✔✔Equity Theory - ✔✔determines feelings by comparing self outcome/input to
outcome/input of others
✔✔Job Design - ✔✔assigning tasks to a job
✔✔Job Specialization - ✔✔divides job to different people
✔✔Job Characteristics Model - ✔✔skill variety (different skills to complete activities)
task identity (completion of a whole piece of work)
task significance (job affects organization/society)
autonomy (freedom, independence & determine procedures)
feedback
✔✔Job Enlaragement - ✔✔adds tasks
✔✔Job Enrichment - ✔✔gives responsibility
✔✔Empowerment 4 Dimensions - ✔✔self-determination (freedom & independence over
activities)
meaning (care about the work)
competence (confident about performance)
impact (participation in success)
✔✔Rational Choice Decision Making - ✔✔1. identify problem/opportunity
2. choose best decision process
3. discover or develop possible choices
4. select choice with highest values
5. implement choice
6. evaluate choice
✔✔Self Justification - ✔✔appearing to be rational & competent
✔✔Prospect Theory - ✔✔negative emotions outweigh positive
✔✔Sunk Costs - ✔✔value invested in decision that can not be recovered
✔✔Employee Involvement Contingencies - ✔✔decision structure
decision knowledge
decision commitment
risk of conflict
, ✔✔Effective Team (5 C's) - ✔✔cooperating
coordinating
communication
comforting
conflict resolving
✔✔3 Foundations of Trust - ✔✔calculus based (deterrence)
knowledge based (competence)
identification based (mental models & values)
✔✔Team Development - ✔✔forming (discover expectations & test boundaries)
storming (conflict & influence)
norming (mental models & cohesion)
performing (committed & coordinated)
✔✔Team Decision Contraints - ✔✔time (production blocking - one one person can
speak at a time)
pressure (differing opinions)
evaluation (hesitant to mention ideas)
overconfidence (false sense of reality)
✔✔Brainstorming - ✔✔participants think of as many ideas possible
✔✔Brainwriting - ✔✔remove the talking & write down ideas
✔✔Electronic Brainstorming - ✔✔computer tech
✔✔Nominal Group Technique - ✔✔write down ideas > describe ideas > silently vote
✔✔Sensing - ✔✔receiving information through the five senses
✔✔Evaluating - ✔✔understanding, evaluating & remembering information
✔✔Responding - ✔✔providing feedback
✔✔ MARS Motivation - ✔✔represents the forces within a person that affect direction,
intensity, and persistence of voluntary behaviour
✔✔MARS Ability - ✔✔includes both natural aptitudes and learned capabilities required
to complete a task
✔✔MARS Role Perceptions - ✔✔refer to how clearly people understand the job duties
assigned or expected
SOLUTIONS GUARANTEE A+
✔✔Equity Theory - ✔✔determines feelings by comparing self outcome/input to
outcome/input of others
✔✔Job Design - ✔✔assigning tasks to a job
✔✔Job Specialization - ✔✔divides job to different people
✔✔Job Characteristics Model - ✔✔skill variety (different skills to complete activities)
task identity (completion of a whole piece of work)
task significance (job affects organization/society)
autonomy (freedom, independence & determine procedures)
feedback
✔✔Job Enlaragement - ✔✔adds tasks
✔✔Job Enrichment - ✔✔gives responsibility
✔✔Empowerment 4 Dimensions - ✔✔self-determination (freedom & independence over
activities)
meaning (care about the work)
competence (confident about performance)
impact (participation in success)
✔✔Rational Choice Decision Making - ✔✔1. identify problem/opportunity
2. choose best decision process
3. discover or develop possible choices
4. select choice with highest values
5. implement choice
6. evaluate choice
✔✔Self Justification - ✔✔appearing to be rational & competent
✔✔Prospect Theory - ✔✔negative emotions outweigh positive
✔✔Sunk Costs - ✔✔value invested in decision that can not be recovered
✔✔Employee Involvement Contingencies - ✔✔decision structure
decision knowledge
decision commitment
risk of conflict
, ✔✔Effective Team (5 C's) - ✔✔cooperating
coordinating
communication
comforting
conflict resolving
✔✔3 Foundations of Trust - ✔✔calculus based (deterrence)
knowledge based (competence)
identification based (mental models & values)
✔✔Team Development - ✔✔forming (discover expectations & test boundaries)
storming (conflict & influence)
norming (mental models & cohesion)
performing (committed & coordinated)
✔✔Team Decision Contraints - ✔✔time (production blocking - one one person can
speak at a time)
pressure (differing opinions)
evaluation (hesitant to mention ideas)
overconfidence (false sense of reality)
✔✔Brainstorming - ✔✔participants think of as many ideas possible
✔✔Brainwriting - ✔✔remove the talking & write down ideas
✔✔Electronic Brainstorming - ✔✔computer tech
✔✔Nominal Group Technique - ✔✔write down ideas > describe ideas > silently vote
✔✔Sensing - ✔✔receiving information through the five senses
✔✔Evaluating - ✔✔understanding, evaluating & remembering information
✔✔Responding - ✔✔providing feedback
✔✔ MARS Motivation - ✔✔represents the forces within a person that affect direction,
intensity, and persistence of voluntary behaviour
✔✔MARS Ability - ✔✔includes both natural aptitudes and learned capabilities required
to complete a task
✔✔MARS Role Perceptions - ✔✔refer to how clearly people understand the job duties
assigned or expected
