CBHCM EXAM PRACTICE QUESTIONS WITH
VERIFIED ANSWERS, LATEST 2025
◉Under what circumstances can substance use information be
disclosed? Answer: Whenever a release of information is signed to
disclose information to another part
◉When can you share information about a client with a third party
WITHOUT a valid release of information on file? Answer: Never,
information can only be released when the release is on file
◉The MOST IMPORTANT reason to communicate with collateral
resources during initial assessment and ongoing planning are to:
Answer: ensure you have a complete client assessment
◉Of the following which is considered a client need? Answer: Social
skills
◉A progress note should include: Answer: Factual events, important
client statements, and dates
◉Which of the following should the case manager know before making
formal and informal referrals to service providers? Answer: the
eligibility criteria of resource agencies and service providers
,◉Your client tells you that her brother, who pays her rent and household
expenses, died unexpectedly last week without a will. Your client doesn't
know how she will be able to. Answer: conduct an assessment and
service plan update to include her new financial needs.
◉Your client has just revealed that she has been in an abusive
relationship for two years and doesn't know how to safely leave. What
would be an appropriate response as ... Answer: Engage the client in
developing a safety plan
◉Many program funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determining Answer: Laws and statutes,
agency operating procedure, funder requirements
◉When a case manager locates a reliable resource for a common client
need, such as family budgeting skills, he or she should Answer: ensure
the services offered match client needs, then make the referral
◉What is the purpose of ongoing assessment by the case manager?
Answer: Monitoring client progress
◉One of your clients is seeking assistance with re-employment. He was
a licensed commercial and residential painter before he had to leave the
workforce to attend to his behavioral health
, issues. Your client ove needing to hire a home painter and offers to do
the work for you. What is your BEST response? Answer: Politely
decline his offer by explaining the concepts of dual boundaries and
consumer exploitation.
◉The purpose of involving collateral sources in case management
activities is to: Answer: obtain resources necessary to assist the client in
meeting long-and short term goes.
◉Your client recently missed an appointment to get his medication
refilled. Your client asks if you can call his doctor to help him get a new
follow-up appointment. What is the next step? Answer: Ask your client
to sign a release of information so the authorization is documented
◉One of your agency funders requires case managers to complete a
home visit with the client before starting the assessment process. Your
client calls you 320 minutes before the scheduled unexpected
houseguests. What is your BEST response? Answer: Cancel the home
visit and reschedule the appointment for a time when houseguests will
not be present.
◉What is the main purpose for reviews of assessment data in case
management services? Answer: Treatment placement
◉Your client is being referred to another provider to step down into a
lower level of care. Your client has agreed to the referral. What
VERIFIED ANSWERS, LATEST 2025
◉Under what circumstances can substance use information be
disclosed? Answer: Whenever a release of information is signed to
disclose information to another part
◉When can you share information about a client with a third party
WITHOUT a valid release of information on file? Answer: Never,
information can only be released when the release is on file
◉The MOST IMPORTANT reason to communicate with collateral
resources during initial assessment and ongoing planning are to:
Answer: ensure you have a complete client assessment
◉Of the following which is considered a client need? Answer: Social
skills
◉A progress note should include: Answer: Factual events, important
client statements, and dates
◉Which of the following should the case manager know before making
formal and informal referrals to service providers? Answer: the
eligibility criteria of resource agencies and service providers
,◉Your client tells you that her brother, who pays her rent and household
expenses, died unexpectedly last week without a will. Your client doesn't
know how she will be able to. Answer: conduct an assessment and
service plan update to include her new financial needs.
◉Your client has just revealed that she has been in an abusive
relationship for two years and doesn't know how to safely leave. What
would be an appropriate response as ... Answer: Engage the client in
developing a safety plan
◉Many program funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determining Answer: Laws and statutes,
agency operating procedure, funder requirements
◉When a case manager locates a reliable resource for a common client
need, such as family budgeting skills, he or she should Answer: ensure
the services offered match client needs, then make the referral
◉What is the purpose of ongoing assessment by the case manager?
Answer: Monitoring client progress
◉One of your clients is seeking assistance with re-employment. He was
a licensed commercial and residential painter before he had to leave the
workforce to attend to his behavioral health
, issues. Your client ove needing to hire a home painter and offers to do
the work for you. What is your BEST response? Answer: Politely
decline his offer by explaining the concepts of dual boundaries and
consumer exploitation.
◉The purpose of involving collateral sources in case management
activities is to: Answer: obtain resources necessary to assist the client in
meeting long-and short term goes.
◉Your client recently missed an appointment to get his medication
refilled. Your client asks if you can call his doctor to help him get a new
follow-up appointment. What is the next step? Answer: Ask your client
to sign a release of information so the authorization is documented
◉One of your agency funders requires case managers to complete a
home visit with the client before starting the assessment process. Your
client calls you 320 minutes before the scheduled unexpected
houseguests. What is your BEST response? Answer: Cancel the home
visit and reschedule the appointment for a time when houseguests will
not be present.
◉What is the main purpose for reviews of assessment data in case
management services? Answer: Treatment placement
◉Your client is being referred to another provider to step down into a
lower level of care. Your client has agreed to the referral. What
