CBHCM ExaM CErtifiCation QuEstions
witH answErs, LatEst 2025 updatE
◉Under what circumstances can substance use information be
disclosed? Answer: Whenever a release of information is signed to
disclose information to another party
◉When can you share information about a client with a third party
WITHOUT a valid release of information on file? Answer: Never,
information can only be released when the release is on file
◉The MOST IMPORTANT reason to communicate with collateral
resources during initial assessment and ongoing planning is to: Answer:
Ensure you have a complete client assessment
◉Of the following which is considered a client need? Answer: Social
skills
◉A progress note should include: Answer: Factual events, important
client statements, and dates
,◉Which of the following should the case manager know before making
formal and informal referrals to service providers? Answer: The
eligibility criteria of resource agencies and service providers
◉Your clients tell you that her brother, who pays her rent and household
expenses, died unexpected last week without a will. Your client doesn't
know how she will be able to... Answer: Conduct an assessment and
service plan update to include her new financial needs
◉Your client has just revealed that she has been in an abusive
relationship for two years and doesn't know how to safety leave. What
would be an appropriate response as... Answer: Engage the client in
developing a safety plan
◉Many programs funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determining: Answer: Laws and statues,
agency operating procedure, funder requirements
◉When a case manager locates a reliable resource for a common client
need, such as a family budgeting skill, he or she should... Answer:
Ensure the services offered match client needs, then make the referral
◉What is the purpose of ongoing assessment by the case manager?
Answer: Monitoring client progress
, ◉One of your clients is seeking assistance with reemployment. He was a
licensed commercial and residential painter before he has to leave the
workforce to attend to his behavioral health issues. Your client overhears
you needing to hire a home painter and offers to do the work for you.
What is the BEST response? Answer: Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation.
◉The purpose of involving collateral sources in case management
activities is to: Answer: Obtain resources necessary to assist the client in
meeting long and short term goals
◉Your client recently missed an appointment to get his medication
refilled. Your client asks if you can call his doctor to help him get a new
follow up appointments. What is the next step? Answer: Ask your client
to sign a release of information so the authorization is documented.
◉One of your agency funder requires case managers to complete a home
visit with the client before starting the assessment process. Your client
calls your 320 minutes before the schedule unexpected houseguests.
What is your BEST response? Answer: Cancel the home visit and
reschedule the appointment for a time when houseguests will not be
present.
◉What is the mail purpose for reviews of assessments data in casa
management services? Answer: Treatment replacement
witH answErs, LatEst 2025 updatE
◉Under what circumstances can substance use information be
disclosed? Answer: Whenever a release of information is signed to
disclose information to another party
◉When can you share information about a client with a third party
WITHOUT a valid release of information on file? Answer: Never,
information can only be released when the release is on file
◉The MOST IMPORTANT reason to communicate with collateral
resources during initial assessment and ongoing planning is to: Answer:
Ensure you have a complete client assessment
◉Of the following which is considered a client need? Answer: Social
skills
◉A progress note should include: Answer: Factual events, important
client statements, and dates
,◉Which of the following should the case manager know before making
formal and informal referrals to service providers? Answer: The
eligibility criteria of resource agencies and service providers
◉Your clients tell you that her brother, who pays her rent and household
expenses, died unexpected last week without a will. Your client doesn't
know how she will be able to... Answer: Conduct an assessment and
service plan update to include her new financial needs
◉Your client has just revealed that she has been in an abusive
relationship for two years and doesn't know how to safety leave. What
would be an appropriate response as... Answer: Engage the client in
developing a safety plan
◉Many programs funders regulatory agencies, and others set
documentation timelines. Regardless of the client, which hierarchy must
case managers follow when determining: Answer: Laws and statues,
agency operating procedure, funder requirements
◉When a case manager locates a reliable resource for a common client
need, such as a family budgeting skill, he or she should... Answer:
Ensure the services offered match client needs, then make the referral
◉What is the purpose of ongoing assessment by the case manager?
Answer: Monitoring client progress
, ◉One of your clients is seeking assistance with reemployment. He was a
licensed commercial and residential painter before he has to leave the
workforce to attend to his behavioral health issues. Your client overhears
you needing to hire a home painter and offers to do the work for you.
What is the BEST response? Answer: Politely decline his offer by
explaining the concepts of dual boundaries and consumer exploitation.
◉The purpose of involving collateral sources in case management
activities is to: Answer: Obtain resources necessary to assist the client in
meeting long and short term goals
◉Your client recently missed an appointment to get his medication
refilled. Your client asks if you can call his doctor to help him get a new
follow up appointments. What is the next step? Answer: Ask your client
to sign a release of information so the authorization is documented.
◉One of your agency funder requires case managers to complete a home
visit with the client before starting the assessment process. Your client
calls your 320 minutes before the schedule unexpected houseguests.
What is your BEST response? Answer: Cancel the home visit and
reschedule the appointment for a time when houseguests will not be
present.
◉What is the mail purpose for reviews of assessments data in casa
management services? Answer: Treatment replacement
