Stakeholder Perspective - Answers •In the US, in order to provide healthcare services, there are
several stakeholders or interested entities that participate in the industry.
•From an organizational perspective, the consumer is the most important stakeholder for an
organization.
•The main group of consumers comprises patients who need healthcare services either from a
physician, hospital, or outpatient facility.
Who are Stakeholders? - Answers •Employers consist of both private and public employers. The
healthcare industry is the largest U.S. employer.
•Hospitals, Nursing and Residential Care Facilities
•Physicians and Other Healthcare Practitioners
•Home Healthcare Services
•Outpatient Care Centers and Ambulatory Healthcare Services
Measuring outcomes: The importance of statistics - Answers •Statistics are calculated to assess
healthcare services in the U.S.
•National Center for Health Statistics (CDC) produces an annual report on the health of the nation.
•Life expectancy and infant mortality rates are calculated to assess health of nation.
•Statistics are calculated to assess healthcare services in the U.S.
•National Center for Health Statistics (CDC) produces an annual report on the health of the nation.
•Healthcare access has a direct correlation between having healthcare insurance and visiting a
provider.
•Measures of uninsured and underinsured statistics are calculated to assess WHAT?
US access to healthcare statistics - Answers •Health insurance = healthcare access.
•Uninsured rates have dropped over 10% since ACA
Life expectancy - Answers •Life expectancy rates are calculated to assess health of nation.
•Calculated by gender and ethnicity.
•Used internationally as a comparison between nations health status.
International Healthcare Statistics - Answers •Established in 1961, the Organisation for Economic Co-
Operation and Development collects economic and social data worldwide and monitors trends of
economic development.
•There are currently 35 countries, including the United States, that are members of this organization.
•OECD
Health Indicators in statistics - Answers •such as infant mortality rates, average life expectancy, and
health risk behaviors are used to evaluate the health status of a population
Gross Domestic Product - Answers •What is it? The percentage of products or services produced
within a country's borders.
•In 2017, the U.S. spent 17.9% of its GDP on health care, the highest percentage of the 35 OECD
members.
•If we spend the most, shouldn't our statistics be the best of the OECD?
2015 OECD Statistical Highlights Life Expectancy Rates - Answers •Average life expectancy in OECD
countries is 80.6 years.
•Japan, Spain, and Switzerland have the highest life expectancy rates of 83.9 years, 83 years, and 82.9
years, respectively.
•Lowest is South Africa at 57.4 years.
•U.S. average is 78.8 years.
Why isn't the U.S. first in life expectancy?
•Life expectancy rates are a measurement of mortality for a designated age group in a particular year.
Gender has an impact on life expectancy.
•Life expectancy is calculated at birth, by ethnicity, age 65, and gender.
2015 OECD Life Expectancy by Gender and Age 65 - Answers •83.1 years for women; 77.9 years for
men.
•U.S. men: 76.3 years, close to the OECD men's average.
•U.S. women: 81.2 years, close to the OECD women's average.
•OECD average of years of life at 65 is 19.5 years.
•U.S. similar to the OECD average of 19.3.
•France, Japan, and Spain exceeded the average.