MBAA 604: Managerial Accounting
⏹ human resource. Answer: the ____ of an organization - have been,
are, and will continue to be, the major challenge and critical competitive
advantage
⏹ globalization, diversity, ethics. Answer: ___, ___ and ___ serve as
very important environmental or contextual dimensions for
organizational behavior.
⏹ human resources. Answer: management of ____ through extensive
training and techniques such as empowerment resulted in performance
benefits, but operational initiatives such as total quality management or
advanced manufacturing technology did not.
⏹ human capital. Answer: At first employees were considered a cost,
then human resources, and now are becoming widely recognized as ____
(what you know - education, experience, skills)
⏹ social capital. Answer: who you know - networks, connections,
friends
⏹ positive psychological capital. Answer: who you are in terms of
confidence, hope, optimism, resiliency, and who you can become,
authentic self
,⏹ Hawthorne studies. Answer: ____, which are generally recognized to
be the beginning of the systematic study and understanding of
organizational behavior
⏹ half century. Answer: The academic field of OB has been around for
about ____
⏹ Thomas Kuhn. Answer: first introduced years ago by philosophy of
science historian ____
⏹ paradigm. Answer: broad model, a framework, a way of thinking, or a
scheme for understanding reality
⏹ Joel Barker. Answer: ___ said a paradigm simply establishes the rules
(written or unwritten), defines the boundaries, and tells one how to
behave within the boundaries to be successful
⏹ intelligent enterprise. Answer: James Brian Quinn offers the ____ as
new paradigm. He believes that the organization of enterprises and
effective strategies will depend more on development and deployment of
intellectual resources than on the management of physical assets
⏹ microcognitive, dynamics, performance. Answer: The new paradigm
sets the stage for the study, understanding, and application of the time-
tested ____ processes, _____, and the final part of managing and leading
high _____
, ⏹ technical, conceptual, human. Answer: Management is usually
considered to have 3 major dimensions:
1.
2.
3.
⏹ technical. Answer: The ___ dimension consists of the manager's
functional expertise in accounting or engineering or marketing and
increasingly in information technology and managing in the supply
chain
⏹ Douglas McGregor. Answer: Theory X and Theory Y
⏹ theory x. Answer: employees were basically lazy, only interested in
money, and that if you could make them happy, they would be high
performers; becoming extinct
⏹ human behavior. Answer: ____ at work is much more complicated
and diverse than is suggested by the economic-security-working-
conditions approach
⏹ hallow talk, fear, internal competition, measurement systems,
mindless, evidence-based management. Answer: Pfeffer and Sutton
identify 5 sources that seem to prevent the majority of managers from
effective implementation and sustainability
1. _____
⏹ human resource. Answer: the ____ of an organization - have been,
are, and will continue to be, the major challenge and critical competitive
advantage
⏹ globalization, diversity, ethics. Answer: ___, ___ and ___ serve as
very important environmental or contextual dimensions for
organizational behavior.
⏹ human resources. Answer: management of ____ through extensive
training and techniques such as empowerment resulted in performance
benefits, but operational initiatives such as total quality management or
advanced manufacturing technology did not.
⏹ human capital. Answer: At first employees were considered a cost,
then human resources, and now are becoming widely recognized as ____
(what you know - education, experience, skills)
⏹ social capital. Answer: who you know - networks, connections,
friends
⏹ positive psychological capital. Answer: who you are in terms of
confidence, hope, optimism, resiliency, and who you can become,
authentic self
,⏹ Hawthorne studies. Answer: ____, which are generally recognized to
be the beginning of the systematic study and understanding of
organizational behavior
⏹ half century. Answer: The academic field of OB has been around for
about ____
⏹ Thomas Kuhn. Answer: first introduced years ago by philosophy of
science historian ____
⏹ paradigm. Answer: broad model, a framework, a way of thinking, or a
scheme for understanding reality
⏹ Joel Barker. Answer: ___ said a paradigm simply establishes the rules
(written or unwritten), defines the boundaries, and tells one how to
behave within the boundaries to be successful
⏹ intelligent enterprise. Answer: James Brian Quinn offers the ____ as
new paradigm. He believes that the organization of enterprises and
effective strategies will depend more on development and deployment of
intellectual resources than on the management of physical assets
⏹ microcognitive, dynamics, performance. Answer: The new paradigm
sets the stage for the study, understanding, and application of the time-
tested ____ processes, _____, and the final part of managing and leading
high _____
, ⏹ technical, conceptual, human. Answer: Management is usually
considered to have 3 major dimensions:
1.
2.
3.
⏹ technical. Answer: The ___ dimension consists of the manager's
functional expertise in accounting or engineering or marketing and
increasingly in information technology and managing in the supply
chain
⏹ Douglas McGregor. Answer: Theory X and Theory Y
⏹ theory x. Answer: employees were basically lazy, only interested in
money, and that if you could make them happy, they would be high
performers; becoming extinct
⏹ human behavior. Answer: ____ at work is much more complicated
and diverse than is suggested by the economic-security-working-
conditions approach
⏹ hallow talk, fear, internal competition, measurement systems,
mindless, evidence-based management. Answer: Pfeffer and Sutton
identify 5 sources that seem to prevent the majority of managers from
effective implementation and sustainability
1. _____
