BCOR 330 EXAM 3 QUESTIONS & ANSWERS
EAI - Answers -a suite of software applications that integrates existing systems by
providing layers of software that connect applications together
Trigger - Answers -Computer programs stored within the database that run to keep the
database consistent when certain conditions arise
Which of the following is NOT a characteristic of enterprise application integration (EAI)
- Answers -It uses relationship management applications
Characteristic about ERP - Answers -relationship manahement
EAI - Answers --provides integrated information
-enables existing applications to communicate and share data
-connects system "islands" via a new layer of software/system
-enables a gradual move to enterprise resource planning systems.
Stored procedures - Answers -computer programs stored in the database that are used
to enforce business rules.
Process blueprints - Answers -inherent processes defined in the ERP solution
Industry-specific solutions - Answers -"starter kits" that contain program and database
configuration files as well as process blueprints that apply to ERP implementations in
specific industries
While implementing and upgrading enterprise information systems, expense and risk
arise from one of four primary factors. Which of the following are the primary factor? -
Answers --Employee resistance
-Choosing lesser regrets is a way to fill gaps.
-Communicating the need for change is a way to handle transition problems.
-Training and coaching enhances employee confidence.
Which of the following best describes business process reengineering? - Answers -It
refers to the activities involved in altering and designing business processes to take
advantage of new information systems.
A customer relationship management (CRM) system - Answers -suite of applications, a
database, and a set of inherent processes for managing all the interactions with the
customer, from lead generation to customer service.
EAI - Answers -a suite of software applications that integrates existing systems by
providing layers of software that connect applications together
Trigger - Answers -Computer programs stored within the database that run to keep the
database consistent when certain conditions arise
Which of the following is NOT a characteristic of enterprise application integration (EAI)
- Answers -It uses relationship management applications
Characteristic about ERP - Answers -relationship manahement
EAI - Answers --provides integrated information
-enables existing applications to communicate and share data
-connects system "islands" via a new layer of software/system
-enables a gradual move to enterprise resource planning systems.
Stored procedures - Answers -computer programs stored in the database that are used
to enforce business rules.
Process blueprints - Answers -inherent processes defined in the ERP solution
Industry-specific solutions - Answers -"starter kits" that contain program and database
configuration files as well as process blueprints that apply to ERP implementations in
specific industries
While implementing and upgrading enterprise information systems, expense and risk
arise from one of four primary factors. Which of the following are the primary factor? -
Answers --Employee resistance
-Choosing lesser regrets is a way to fill gaps.
-Communicating the need for change is a way to handle transition problems.
-Training and coaching enhances employee confidence.
Which of the following best describes business process reengineering? - Answers -It
refers to the activities involved in altering and designing business processes to take
advantage of new information systems.
A customer relationship management (CRM) system - Answers -suite of applications, a
database, and a set of inherent processes for managing all the interactions with the
customer, from lead generation to customer service.
