HFMA CRCR EXAM QUESTIONS
AND CORRECT ANSWERS
What are collection agency fees based on? -
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CORRECT ANSWER>>>~ A percentage of dollars collected
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Self-
funded benefit plans may choose to coordinate benefits using the gender rule or what other r
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ule? - CORRECT ANSWER>>>~ Birthday
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In what type of payment methodology is a lump sum or bundled payment negotiated betwee
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n the payer and some or all providers? - CORRECT ANSWER>>>~ Case rates
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What customer service improvements might improve the patient accounts department? -
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CORRECT ANSWER>>>~ Holding staff accountable for customer service during performance r
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eviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? -
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CORRECT ANSWER>>>~ Inform a Medicare beneficiary that Medicare may not pay for the or
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der or service JS JS
What type of account adjustment results from the patient's unwillingness to pay for a self-
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pay balance? - CORRECT ANSWER>>>~ Bad debt adjustment
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What is the initial hospice benefit? - CORRECT ANSWER>>>~ Two 90-
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day periods and an unlimited number of subsequent periods
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,When does a hospital add ambulance charges to the Medicare inpatient claim? -
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CORRECT ANSWER>>>~ If the patient requires ambulance transportation to a skilled nursing
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facility
How should a provider resolve a late-charge credit posted after an account is billed? -
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CORRECT ANSWER>>>~ Post a late-charge adjustment to the account
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an increase in the dollars aged greater than 90 days from date of service indicate what about
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accounts - CORRECT ANSWER>>>~ They are not being processed in a timely manner
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What is an advantage of a preregistration program? -
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CORRECT ANSWER>>>~ It reduces processing times at the time of service
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What are the two statutory exclusions from hospice coverage? -
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CORRECT ANSWER>>>~ Medically unnecessary services and custodial care
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What core financial activities are resolved within patient access? -
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CORRECT ANSWER>>>~ Scheduling, insurance verification, discharge processing, and payme
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nt of point-of-service receipts
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What statement applies to the scheduled outpatient? -
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CORRECT ANSWER>>>~ The services do not involve an overnight stay
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How is a mis-posted contractual allowance resolved? -
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CORRECT ANSWER>>>~ Comparing the contract reimbursement rates with the contract on t
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he admittance advice to identify the correct amount
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What type of patient status is used to evaluate the patient's need for inpatient care? -
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CORRECT ANSWER>>>~ Observation
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,Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the benef
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iciary has received what? -
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CORRECT ANSWER>>>~ Medically necessary inpatient hospital services for at least 3 consecu
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tive days before the skilled nursing care admission
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When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? -
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CORRECT ANSWER>>>~ When the patient is the insured
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What are non- JS JS
emergency patients who come for service without prior notification to the provider called? -
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CORRECT ANSWER>>>~ Unscheduled patients
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If the insurance verification response reports that a subscriber has a single policy, what is the
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status of the subscriber's spouse? -
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CORRECT ANSWER>>>~ Neither enrolled not entitled to benefits
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Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act, e
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stablishes what? - JS JS
CORRECT ANSWER>>>~ Disclosure rules for consumer credit sales and consumer loans
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What is a principal diagnosis? -
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CORRECT ANSWER>>>~ Primary reason for the patient's admission
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Collecting patient liability dollars after service leads to what? -
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CORRECT ANSWER>>>~ Lower accounts receivable levels
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What is the daily out-of-pocket amount for each lifetime reserve day used? -
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CORRECT ANSWER>>>~ 50% of the current deductible amount
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, What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
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an RHC services? - CORRECT ANSWER>>>~ Inpatient care
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What code indicates the disposition of the patient at the conclusion of service? -
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CORRECT ANSWER>>>~ Patient discharge status code
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What are hospitals required to do for Medicare credit balance accounts? -
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CORRECT ANSWER>>>~ They result in lost reimbursement and additional cost to collect
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When an undue delay of payment results from a dispute between the patient and the third pa
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rty payer, who is responsible for payment? - CORRECT ANSWER>>>~ Patient
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Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the informati
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on provided on the order must include: - CORRECT ANSWER>>>~ A valid CPT or HCPCS code
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With advances in internet security and encryption, revenue-
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cycle processes are expanding to allow patients to do what? -
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CORRECT ANSWER>>>~ Access their information and perform functions on-line
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What date is required on all CMS 1500 claim forms? -
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CORRECT ANSWER>>>~ onset date of current illness
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What does scheduling allow provider staff to do -
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CORRECT ANSWER>>>~ Review appropriateness of the service request
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What code is used to report the provider's most common semiprivate room rate? -
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CORRECT ANSWER>>>~ Condition code
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Regulations and requirements for coding accountable care organizations, which allows provid
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ers to begin creating these organizations, were finalized in: - CORRECT ANSWER>>>~ 2012
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AND CORRECT ANSWERS
What are collection agency fees based on? -
JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ A percentage of dollars collected
JS JS JS JS JS JS JS
Self-
funded benefit plans may choose to coordinate benefits using the gender rule or what other r
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ule? - CORRECT ANSWER>>>~ Birthday
JS JS JS JS
In what type of payment methodology is a lump sum or bundled payment negotiated betwee
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n the payer and some or all providers? - CORRECT ANSWER>>>~ Case rates
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What customer service improvements might improve the patient accounts department? -
JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Holding staff accountable for customer service during performance r
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eviews
What is an ABN (Advance Beneficiary Notice of Non-coverage) required to do? -
JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Inform a Medicare beneficiary that Medicare may not pay for the or
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der or service JS JS
What type of account adjustment results from the patient's unwillingness to pay for a self-
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pay balance? - CORRECT ANSWER>>>~ Bad debt adjustment
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What is the initial hospice benefit? - CORRECT ANSWER>>>~ Two 90-
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day periods and an unlimited number of subsequent periods
JS JS JS JS JS JS JS JS
,When does a hospital add ambulance charges to the Medicare inpatient claim? -
JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ If the patient requires ambulance transportation to a skilled nursing
JS JS JS JS JS JS JS JS JS JS JS JS JS
facility
How should a provider resolve a late-charge credit posted after an account is billed? -
JS JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Post a late-charge adjustment to the account
JS JS JS JS JS JS JS JS JS
an increase in the dollars aged greater than 90 days from date of service indicate what about
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
accounts - CORRECT ANSWER>>>~ They are not being processed in a timely manner
JS JS JS JS JS JS JS JS JS JS JS JS
What is an advantage of a preregistration program? -
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CORRECT ANSWER>>>~ It reduces processing times at the time of service
JS JS JS JS JS JS JS JS JS JS JS
What are the two statutory exclusions from hospice coverage? -
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CORRECT ANSWER>>>~ Medically unnecessary services and custodial care
JS JS JS JS JS JS JS JS
What core financial activities are resolved within patient access? -
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CORRECT ANSWER>>>~ Scheduling, insurance verification, discharge processing, and payme
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nt of point-of-service receipts
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What statement applies to the scheduled outpatient? -
JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ The services do not involve an overnight stay
JS JS JS JS JS JS JS JS JS JS
How is a mis-posted contractual allowance resolved? -
JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Comparing the contract reimbursement rates with the contract on t
JS JS JS JS JS JS JS JS JS JS JS JS
he admittance advice to identify the correct amount
JS JS JS JS JS JS JS
What type of patient status is used to evaluate the patient's need for inpatient care? -
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Observation
JS JS JS
,Coverage rules for Medicare beneficiaries receiving skilled nursing care require that the benef
JS JS JS JS JS JS JS JS JS JS JS JS
iciary has received what? -
JS JS JS JS
CORRECT ANSWER>>>~ Medically necessary inpatient hospital services for at least 3 consecu
JS JS JS JS JS JS JS JS JS JS JS JS
tive days before the skilled nursing care admission
JS JS JS JS JS JS JS
When is the word "SAME" entered on the CMS 1500 billing form in Field 0$? -
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ When the patient is the insured
JS JS JS JS JS JS JS JS
What are non- JS JS
emergency patients who come for service without prior notification to the provider called? -
JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Unscheduled patients
JS JS JS JS
If the insurance verification response reports that a subscriber has a single policy, what is the
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
status of the subscriber's spouse? -
JS JS JS JS JS
CORRECT ANSWER>>>~ Neither enrolled not entitled to benefits
JS JS JS JS JS JS JS JS
Regulation Z of the Consumer Credit Protection Act, also known as the Truth in Lending Act, e
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
stablishes what? - JS JS
CORRECT ANSWER>>>~ Disclosure rules for consumer credit sales and consumer loans
JS JS JS JS JS JS JS JS JS JS JS
What is a principal diagnosis? -
JS JS JS JS JS
CORRECT ANSWER>>>~ Primary reason for the patient's admission
JS JS JS JS JS JS JS JS
Collecting patient liability dollars after service leads to what? -
JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Lower accounts receivable levels
JS JS JS JS JS JS
What is the daily out-of-pocket amount for each lifetime reserve day used? -
JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ 50% of the current deductible amount
JS JS JS JS JS JS JS JS
, What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
an RHC services? - CORRECT ANSWER>>>~ Inpatient care
JS JS JS JS JS JS JS
What code indicates the disposition of the patient at the conclusion of service? -
JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Patient discharge status code
JS JS JS JS JS JS
What are hospitals required to do for Medicare credit balance accounts? -
JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ They result in lost reimbursement and additional cost to collect
JS JS JS JS JS JS JS JS JS JS JS JS
When an undue delay of payment results from a dispute between the patient and the third pa
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
rty payer, who is responsible for payment? - CORRECT ANSWER>>>~ Patient
JS JS JS JS JS JS JS JS JS JS
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the informati
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
on provided on the order must include: - CORRECT ANSWER>>>~ A valid CPT or HCPCS code
JS JS JS JS JS JS JS JS JS JS JS JS JS JS JS
With advances in internet security and encryption, revenue-
JS JS JS JS JS JS JS
cycle processes are expanding to allow patients to do what? -
JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Access their information and perform functions on-line
JS JS JS JS JS JS JS JS JS
What date is required on all CMS 1500 claim forms? -
JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ onset date of current illness
JS JS JS JS JS JS JS
What does scheduling allow provider staff to do -
JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Review appropriateness of the service request
JS JS JS JS JS JS JS JS
What code is used to report the provider's most common semiprivate room rate? -
JS JS JS JS JS JS JS JS JS JS JS JS JS
CORRECT ANSWER>>>~ Condition code
JS JS JS JS
Regulations and requirements for coding accountable care organizations, which allows provid
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ers to begin creating these organizations, were finalized in: - CORRECT ANSWER>>>~ 2012
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