Organizational Behavior
Chapter 8
Performance Appraisal and Rewards
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
1. Performance must be measured and rewarded if it is to be changed or improved.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems OUTCOME: 1
2. Performance appraisals are one of the least important and one of the most mishandled aspects of
management.
a. True
b. False
Title: ANSWER: T REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
3. Most of the problems with performance appraisals relate to the validity and reliability of the
instruments themselves.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
4. Unfortunately, little feedback regarding quantity and quality of job performance comes from
performance appraisals.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
5. The recency error exists where a supervisor assigns the same rating to each factor being evaluated for
an individual.
a. True
b. False
Title: ANSWER: F REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
6. BARS is significantly different and complex than the behavioral observation scale.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
7. Certainly, the most unpopular method of evaluation used in organizations today is the graphic rating
scale.
a. True
b. False
May 27, 2019 1
, Organizational Behavior
Title: ANSWER: F REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
8. Because of the significant quantitative data generated by the critical incident method, it is widely used
for promotion or salary decisions.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
9. A popular technique for evaluating employees who are involved in jobs that have clear quantitative
output is MBO.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
10. Assessment centers are unique among appraisal techniques in that they focus more on evaluating an
employee’s long-range potential to an organization than on her performance over the past year.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
11. Behavioral research consistently demonstrates that performance levels are highest when rewards
are contingent upon performance.
a. True
b. False
Title: ANSWER: F REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
12. The selection of an occupation by an individual, as well as the decision to join a particular
organization within that occupation, are influenced by the value and culture and not the rewards that
are thought to be available in the occupation or organization.
a. True
b. False
Title: ANSWER: F REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
13. According to research, there is little relation between rewards and job satisfaction.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
14. The inequity that exists in the distribution of available awards is a common reality in many
contemporary work organizations.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
15. Actual job performance and any reward system should be closely tied.
a. True
b. False
May 27, 2019 2
Chapter 8
Performance Appraisal and Rewards
TRUE-FALSE QUESTIONS
Title: ANSWER: T REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
1. Performance must be measured and rewarded if it is to be changed or improved.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems OUTCOME: 1
2. Performance appraisals are one of the least important and one of the most mishandled aspects of
management.
a. True
b. False
Title: ANSWER: T REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
3. Most of the problems with performance appraisals relate to the validity and reliability of the
instruments themselves.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
4. Unfortunately, little feedback regarding quantity and quality of job performance comes from
performance appraisals.
a. True
b. False
Title: ANSWER: F REFERENCE: Performance Appraisal Systems LEARNING OUTCOME: 1
5. The recency error exists where a supervisor assigns the same rating to each factor being evaluated for
an individual.
a. True
b. False
Title: ANSWER: F REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
6. BARS is significantly different and complex than the behavioral observation scale.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
7. Certainly, the most unpopular method of evaluation used in organizations today is the graphic rating
scale.
a. True
b. False
May 27, 2019 1
, Organizational Behavior
Title: ANSWER: F REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
8. Because of the significant quantitative data generated by the critical incident method, it is widely used
for promotion or salary decisions.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
9. A popular technique for evaluating employees who are involved in jobs that have clear quantitative
output is MBO.
a. True
b. False
Title: ANSWER: T REFERENCE: Techniques of Performance Appraisal LEARNING OUTCOME: 2
10. Assessment centers are unique among appraisal techniques in that they focus more on evaluating an
employee’s long-range potential to an organization than on her performance over the past year.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
11. Behavioral research consistently demonstrates that performance levels are highest when rewards
are contingent upon performance.
a. True
b. False
Title: ANSWER: F REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
12. The selection of an occupation by an individual, as well as the decision to join a particular
organization within that occupation, are influenced by the value and culture and not the rewards that
are thought to be available in the occupation or organization.
a. True
b. False
Title: ANSWER: F REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
13. According to research, there is little relation between rewards and job satisfaction.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
14. The inequity that exists in the distribution of available awards is a common reality in many
contemporary work organizations.
a. True
b. False
Title: ANSWER: T REFERENCE: Reward Systems in Organizations LEARNING OUTCOME: 4
15. Actual job performance and any reward system should be closely tied.
a. True
b. False
May 27, 2019 2
