Solution Manual For Business & Society Ethics, Sustainability & Stakeholder Management 11th Edition by Archie B. Carroll, Jill Brown, Ann K. Buchholtz

Instructor fgManual: fgCarroll/Brown, fgBusiness fg& fgSociety: fgEthics, fgSustainability fg& fgStakeholder fgManagement,
fg11e,

9780357718629; fgChapter fg1: fgThe fgBusiness, fgSociety, fgand fgResponsibility




SOLUTION MANUAL FOR fg f g




Business & Society 11th Edition by Archie B. Carroll, Jill Brown
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Chapter 1-18 fg




Chapter 1: The Business and Society Relationship
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Table of Contentsfg fg




Purpose and Perspective of the Chapter ................................................................................. 2
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Cengage Supplements ............................................................................................................. 2
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Chapter Objectives................................................................................................................... 2
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Complete List of Chapter Activities and Assessments .............................................................. 2
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Key Terms ............................................................................................................................... 3
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What's New in This Chapter .................................................................................................... 4
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Chapter Outline........................................................................................................................ 4
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Discussion Questions ............................................................................................................... 5
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Additional Activities and Assignments ....................................................................................... 8
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Appendix .................................................................................................................................. 9
Generic Rubrics ...................................................................................................................................... 9
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Standard Writing Rubric......................................................................................................................... 9
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Standard Discussion Rubric .................................................................................................................. 11
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© fg2022 fgCengage. fgAll fgRights fgReserved. fgMay fgnot fgbe fgscanned, fgcopied fgor fgduplicated, fgor fgposted fgto fga fgpublicly 1
fgaccessible

website, fgin fgwhole fgor fgin fgpart.

, Instructor fgManual: fgCarroll/Brown, fgBusiness fg& fgSociety: fgEthics, fgSustainability fg& fgStakeholder fgManagement,
fg11e,

9780357718629; fgChapter fg1: fgThe fgBusiness, fgSociety, fgand fgResponsibility


Purpose and Perspective of the Chapter
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The purpose of this chapter is to introduce some important basic concepts in the business
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and society discussion, including pluralism, special-interest societies, business criticism,
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corporate power, corporate social responsibility to stakeholders, and sustainability.
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Cengage Supplements fg


The following product-level supplements provide additional information that may help you in
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preparing your course. They are available in the Instructor Resource Center.
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 Instructor’s Manual fg


 Transition Guide fg


 Test Banks fg


 PowerPoint Slides fg


 Case Notes fg




Chapter Objectives fg


The following objectives are addressed in this chapter:
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01.01 Define and explain business and society as foundational concepts. Describe
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how society is viewed as the macroenvironment.
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01.02 Explain the characteristics of a pluralistic society. Describe pluralism and identify
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its attributes, strengths, and weaknesses.
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01.03 Clarify what is a special-interest society and how it poses special challenges
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for business.
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01.04 Identify, discuss, and illustrate the factors leading up to business criticism and
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corporate response. What is the general criticism of business? How may the
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balance of power and responsibility be resolved?
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01.05 Identify what is the changing social contract. Is it better or worse for stakeholders?
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01.06 Make clear the major themes characterizing this book: managerial approach,
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business ethics, sustainability, and stakeholder management.
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Complete List of Chapter Activities and Assessments
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For additional guidance, refer to the Teaching Online Guide.
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Chapter PPT Slide fg Activity/Assessment Duration
Objectiv
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e
1.1 2 Icebreaker: Business and You fg fg fg 10 minutes
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1.1 7 Discussion: Corporate Ethics fg fg 15 minutes
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1.2 20 Discussion: COVID-19 fg 15 minutes
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© fg2022 fgCengage. fgAll fgRights fgReserved. fgMay fgnot fgbe fgscanned, fgcopied fgor fgduplicated, fgor fgposted fgto fga fgpublicly 2
fgaccessible

website, fgin fgwhole fgor fgin fgpart.

, Instructor fgManual: fgCarroll/Brown, fgBusiness fg& fgSociety: fgEthics, fgSustainability fg& fgStakeholder fgManagement,
fg11e,

9780357718629; fgChapter fg1: fgThe fgBusiness, fgSociety, fgand fgResponsibility

1.4 23 Discussion: Business Criticism and Rising fg fg fg fg 15 minutes fg


Expectations
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1.4 24 Discussion Levels of Power fg fg fg 15 minutes fg


1.4 26 Discussion: Iron Law of Responsibility fg fg fg fg 15 minutes fg




[return to top] fg fg




Key Terms fg


Affluence: the level of wealth, disposable income, and standard of living of the society
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Business: the collection of private, commercially oriented (profit-oriented)
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organizations, ranging in size from one-family proprietorships
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Business ethics: ethical issues that arise in the commercial realm
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Business power: the capacity or ability to produce an effect, have an impact, or to
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bring influence to bear on a situation or people
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Economic environment: the nature and direction of the economy in which business operates
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Education: the process of receiving or giving systematic instruction, especially at a school or
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university
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Entitlement mentality: the general belief that individuals are owed something (e.g., a job,
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an education, a living wage, or health care) just because they are a member of society
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Iron Law of Responsibility: Whenever power and responsibility become substantially
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out of balance, forces will be generated to bring them into closer balance.
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Macroenvironment: the total environment outside the firm fg fg fg fg fg fg




Managerial approach: a focus on the three main themes of vital importance to managers,
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organizations, and society today: business ethics, sustainability, and stakeholder management.
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Nongovernmental organizations (NGOs): special-interest groups that may be organized on a fg fg fg fg fg fg fg fg fg fg


local, national, or international level
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Pluralism: a diffusion of power among society’s many groups and organizations
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Political environment: the processes by which laws get passed and officials get elected and all
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other aspects of the interaction between firms, political practices, and government
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Rights movement: a trend and pattern of rising expectations as to how people want to be
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treated
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Rising expectation: a belief or an outlook that each succeeding generation ought to have a
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standard of living higher than that of its predecessor
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Social contract: a set of reciprocal understandings and expectations that characterize the
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relationship between major institutions
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Social environment: the demographics, lifestyles, culture, and social values of the society
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Social problem: a gap between society’s expectations of social conditions and the current
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social realities
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© fg2022 fgCengage. fgAll fgRights fgReserved. fgMay fgnot fgbe fgscanned, fgcopied fgor fgduplicated, fgor fgposted fgto fga fgpublicly 3
fgaccessible

website, fgin fgwhole fgor fgin fgpart.

, Instructor fgManual: fgCarroll/Brown, fgBusiness fg& fgSociety: fgEthics, fgSustainability fg& fgStakeholder fgManagement,
fg11e,

9780357718629; fgChapter fg1: fgThe fgBusiness, fgSociety, fgand fgResponsibility

Society: community, a nation, or a broad grouping of people with common traditions, values,
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institutions, and collective activities and interests
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Special-interest society: a society characterized by tens of thousands of special interest
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groups, each pursuing its own specific agenda
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Stakeholder management: the management of integral constituents in the business and
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society relationship
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Stakeholders: individuals or groups with which business interacts who have a ―stake,‖ or
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vested interest, in the firm
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Sustainability: business’s ability to survive and thrive over the long term
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Sustainable development: a pattern of resource use that aims to meet current human
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needs while preserving the environment so that these needs can be met not only in the
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present but also for future generations
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Technological environment: the total set of technology-based advancements taking place in
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society and the world
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[return to top] fg fg




What's New in This Chapter fg fg fg fg


The following elements are improvements in this chapter from the previous edition:
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 The key terms have been updated.
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 The endnotes have been updated.
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 The topic Business and society relationship (A-head) is updated.
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 The box spotlight on sustainability has been updated.
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 Figure 1-2 from the previous edition has been renamed as Figure 1-1.
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 Figure 1-3 from the previous edition has been renamed as Figures 1-2.
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 Figure 1-4 from the previous edition has been renamed as Figure 1-3.
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 Image 1-2 is revised. fg fg fg


 The heading ―Awareness through television, movies, the internet, and social media‖
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has been renamed to ―Awareness through various media‖.
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 The heading ―24/7 News and investigative program‖ has been renamed to
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―24/7 Television programming‖.
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 The heading ―Revolution of rising expectations‖ is renamed to ―Rising expectations‖.
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 Figure 1-3: The data is revised. fg fg fg fg fg


 The titles of ―Ethics in Practice Case‖ have been updated.
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 Title of figure 1-4 is renamed.
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[return to top] fg fg




Chapter Outline fg


In the outline below, each element includes references (in parentheses) to related content.
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“CH.##” refers to the chapter objective; “PPT Slide #” refers to the slide number in the
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PowerPoint deck for this chapter (provided in the PowerPoints section of the Instructor
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Resource Center); and, as applicable for each discipline, accreditation or certification
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standards (“BL 1.3.3”). Introduce the chapter and use the Ice Breaker in the PPT if
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desired, and if one is provided for this chapter. Review learning objectives for Chapter 1.
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(PPT Slides 1–3).
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© fg2022 fgCengage. fgAll fgRights fgReserved. fgMay fgnot fgbe fgscanned, fgcopied fgor fgduplicated, fgor fgposted fgto fga fgpublicly 4
fgaccessible

website, fgin fgwhole fgor fgin fgpart.