Psychiatric And Mental Health Nursing ,All
Chapters | Questions And Answers 100%
Original Verified| Graded A+| Latest Update
_____________________________________________________________________________________
Which is the potential outcome of a nurse conducting self-examination without
the benefit of another's perspective?
A) biased view of self
B) lack of communication
C) negative self-awareness
D) negative therapeutic relationship
biased view of self
Which would be the most appropriate action by a nurse who has realized that his
or her attitudes are too ingrained to support a therapeutic relationship with a
client with different beliefs?
A) Refer the client to someone who can be therapeutically helpful.
B) Attempt to change the client's beliefs.
C) Ask for input from peers and clients.
D) Acknowledge the difference in beliefs to the client.
Refer the client to someone who can be therapeutically helpful.
The nurse has received a message from a client and has then interpreted the
message. What part of the communication process has taken place?
A) analyzing
B) encoding
C) decoding
D) deciphering
C) decoding
A client has asked the nurse a personal question. What should the nurse do when
responding?
A) redirect the client
B) answers the question honestly
C) request a change in assignment
D) attempt to elicit the underlying reason for the request
D) attempt to elicit the underlying reason for the request
Which is one of the most effective techniques, but often the most difficult
technique, during verbal interactions?
,A) passive listening
B) silence
C) process recording
D) giving advice
B) silence
Which assessment is important for the nurse to continually perform because
people with psychiatric problems often have difficulty expressing themselves and
interpreting the emotions of others?
A) orientation
B) their physical needs
C) nonverbal communication
D) use of silence
C) nonverbal communication
Which verbal communication technique is being used when the nurse has a
nonjudgemental attitude and presents the client with a different reality of the
situation?
A) confrontation
B) acceptance
C) avoidance
D) reality testing
confrontation
A nurse states to the client who is trembling and perspiring, "You are trembling
and perspiring. When did this start?" Which verbal communication technique is
being used?
A) interpretation
B) observation
C) reflection
D) open-ended statement
B) observation
Which statement about nonverbal communication and culture is true?
A) Nonverbal behaviour is culturally specific.
B) The nurse only needs to understand his or her own cultural context.
C) It is not necessary to consider culture related to nonverbal communication.
D) All cultures have the same boundaries.
Nonverbal behaviour is culturally specific.
The nurse is saying words of empathy to a client, but the nurse is standing far
away, with the arms crossed. What is the most likely outcome?
A) the client will ignore the nurse
B) the client will focus on the nurse's "closed" nonverbal cues
,C) the client will focus on the nurse's message of empathy
D) the client will be confused
B) the client will focus on the nurse's "closed" nonverbal cues
A hospitalized client tells the nurse, "I stayed awake all of last night because I was thought someone
would come into my room and kill me." Which response
by the nurse would use the technique of interpretation?
A) "It sounds as if you thought someone would come into your room and kill you."
B) "Why on earth would you think that someone here is going to kill you?"
C) "Let me see if I can understand your fears about being here."
D) "It sounds as if you were really scared last night."
D) "It sounds as if you were really scared last night."
A hospitalized client diagnosed with depression asks the nurse, "Should I go
home this weekend?" Which response by the nurse would use the technique of
reflection?
A) "Do you think you should go home for the weekend?"
B) "What does home mean to you?"
C) "It sounds as if you don't want to go home this weekend."
D) "I doubt that you really should go home this weekend."
"Do you think you should go home for the weekend?"
A client hospitalized with bipolar disorder tells the nurse, "I hate this place. I
don't belong locked up in here." Which response by the nurse would use the
technique of restatement?
A) "Why do you think you are locked up here?"
B) "It sounds as if you really don't like being here."
C) "You don't want to be here."
D) "There are reasons for you being here."
C) "You don't want to be here."
The nurse is passively listening to a client. What is the most likely outcome of
this interaction?
A) A professional relationship is cultivated.
B) The nurse concentrates only on what the client is saying, rather than nonverbals.
C) The nurse guides the client's thought processes.
D) The nurse allows the client to ramble about any subject.
D) The nurse allows the client to ramble about any subject.
The psychiatric nurse communicates to a client with an "I" statements in an
attempt to attempt to clarify the nurse's understanding of the situation. Which
verbal communication technique is being used?
A) restatement
B) empathic linkages
, C) validation
D) rapport
C) validation
Which term did Peplau use to mean the communication of feelings?
A) empathic linkages
B) self-disclosure
C) rapport
D) passive listening
empathic linkages
A nurse needs to monitor his or her interactions when first learning therapeutic
communication and during times when communication is a problem. The nurse
will write a verbatim transcript of the interaction. What technique is the nurse
implementing?
A) using symbolism
B) process recording
C) analyzing content themes
D) using communication blocks
B) process recording
Which is the first step the nurse should perform when choosing the best response
to a client?
A) assessing and interpreting the meaning of the client's communication
B) listening passively
C) taking verbal messages literally
D) identifying the desired client outcome
assessing and interpreting the meaning of the client's communication
A nurse is trying to develop skills in selecting effective communication
techniques. What is the nurse's best means of achieving this goal?
A) practicing responding in a therapeutic way
B) taking verbal messages literally
C) learning about the role of silence
D) asking for feedback from clients
practicing responding in a therapeutic way
Which action by the nurse related to self-disclosure is most conducive to
establishing a therapeutic relationship?
A) The nurse should self-disclose when desired by the client.
B) The client must remain the primary focus of the interaction.
C) The nurse should match the client's level of disclosure.
D) Rapport cannot develop unless the nurse is willing to self-disclose.
Chapters | Questions And Answers 100%
Original Verified| Graded A+| Latest Update
_____________________________________________________________________________________
Which is the potential outcome of a nurse conducting self-examination without
the benefit of another's perspective?
A) biased view of self
B) lack of communication
C) negative self-awareness
D) negative therapeutic relationship
biased view of self
Which would be the most appropriate action by a nurse who has realized that his
or her attitudes are too ingrained to support a therapeutic relationship with a
client with different beliefs?
A) Refer the client to someone who can be therapeutically helpful.
B) Attempt to change the client's beliefs.
C) Ask for input from peers and clients.
D) Acknowledge the difference in beliefs to the client.
Refer the client to someone who can be therapeutically helpful.
The nurse has received a message from a client and has then interpreted the
message. What part of the communication process has taken place?
A) analyzing
B) encoding
C) decoding
D) deciphering
C) decoding
A client has asked the nurse a personal question. What should the nurse do when
responding?
A) redirect the client
B) answers the question honestly
C) request a change in assignment
D) attempt to elicit the underlying reason for the request
D) attempt to elicit the underlying reason for the request
Which is one of the most effective techniques, but often the most difficult
technique, during verbal interactions?
,A) passive listening
B) silence
C) process recording
D) giving advice
B) silence
Which assessment is important for the nurse to continually perform because
people with psychiatric problems often have difficulty expressing themselves and
interpreting the emotions of others?
A) orientation
B) their physical needs
C) nonverbal communication
D) use of silence
C) nonverbal communication
Which verbal communication technique is being used when the nurse has a
nonjudgemental attitude and presents the client with a different reality of the
situation?
A) confrontation
B) acceptance
C) avoidance
D) reality testing
confrontation
A nurse states to the client who is trembling and perspiring, "You are trembling
and perspiring. When did this start?" Which verbal communication technique is
being used?
A) interpretation
B) observation
C) reflection
D) open-ended statement
B) observation
Which statement about nonverbal communication and culture is true?
A) Nonverbal behaviour is culturally specific.
B) The nurse only needs to understand his or her own cultural context.
C) It is not necessary to consider culture related to nonverbal communication.
D) All cultures have the same boundaries.
Nonverbal behaviour is culturally specific.
The nurse is saying words of empathy to a client, but the nurse is standing far
away, with the arms crossed. What is the most likely outcome?
A) the client will ignore the nurse
B) the client will focus on the nurse's "closed" nonverbal cues
,C) the client will focus on the nurse's message of empathy
D) the client will be confused
B) the client will focus on the nurse's "closed" nonverbal cues
A hospitalized client tells the nurse, "I stayed awake all of last night because I was thought someone
would come into my room and kill me." Which response
by the nurse would use the technique of interpretation?
A) "It sounds as if you thought someone would come into your room and kill you."
B) "Why on earth would you think that someone here is going to kill you?"
C) "Let me see if I can understand your fears about being here."
D) "It sounds as if you were really scared last night."
D) "It sounds as if you were really scared last night."
A hospitalized client diagnosed with depression asks the nurse, "Should I go
home this weekend?" Which response by the nurse would use the technique of
reflection?
A) "Do you think you should go home for the weekend?"
B) "What does home mean to you?"
C) "It sounds as if you don't want to go home this weekend."
D) "I doubt that you really should go home this weekend."
"Do you think you should go home for the weekend?"
A client hospitalized with bipolar disorder tells the nurse, "I hate this place. I
don't belong locked up in here." Which response by the nurse would use the
technique of restatement?
A) "Why do you think you are locked up here?"
B) "It sounds as if you really don't like being here."
C) "You don't want to be here."
D) "There are reasons for you being here."
C) "You don't want to be here."
The nurse is passively listening to a client. What is the most likely outcome of
this interaction?
A) A professional relationship is cultivated.
B) The nurse concentrates only on what the client is saying, rather than nonverbals.
C) The nurse guides the client's thought processes.
D) The nurse allows the client to ramble about any subject.
D) The nurse allows the client to ramble about any subject.
The psychiatric nurse communicates to a client with an "I" statements in an
attempt to attempt to clarify the nurse's understanding of the situation. Which
verbal communication technique is being used?
A) restatement
B) empathic linkages
, C) validation
D) rapport
C) validation
Which term did Peplau use to mean the communication of feelings?
A) empathic linkages
B) self-disclosure
C) rapport
D) passive listening
empathic linkages
A nurse needs to monitor his or her interactions when first learning therapeutic
communication and during times when communication is a problem. The nurse
will write a verbatim transcript of the interaction. What technique is the nurse
implementing?
A) using symbolism
B) process recording
C) analyzing content themes
D) using communication blocks
B) process recording
Which is the first step the nurse should perform when choosing the best response
to a client?
A) assessing and interpreting the meaning of the client's communication
B) listening passively
C) taking verbal messages literally
D) identifying the desired client outcome
assessing and interpreting the meaning of the client's communication
A nurse is trying to develop skills in selecting effective communication
techniques. What is the nurse's best means of achieving this goal?
A) practicing responding in a therapeutic way
B) taking verbal messages literally
C) learning about the role of silence
D) asking for feedback from clients
practicing responding in a therapeutic way
Which action by the nurse related to self-disclosure is most conducive to
establishing a therapeutic relationship?
A) The nurse should self-disclose when desired by the client.
B) The client must remain the primary focus of the interaction.
C) The nurse should match the client's level of disclosure.
D) Rapport cannot develop unless the nurse is willing to self-disclose.
