HUMAN RESOURCES MANAGEMENT WGU
C232 ACTUAL EXAM PAPER 2026
QUESTIONS AND ANSWERS 100% CORRECT
⩥ How does HR influence each of these HR objectives Answer: 1.
productivity- hr can influence work organization and design, increase
output with higher quality; 2. provide opportunities for employees; 3. hr
must be familiar with laws and regulations that affect hiring and pay
descions, promotion activities, health and safety regulations; 4. keep
ethical and moral behavior (utilitarian and deontological)
⩥ What are the six major trends have been identified that represent the
major events that influenced the growth and importance of HRM
Answer: 1. increased competition; 2. the costs and benefits associated
with HR utilization; 3. productivity changes (resulting from changes in
techonology, captial investment, the 2008-2014 recession, capital
utilization, outsourcing, and government policies); 4. the increasing pace
and complexity of social, cultural, legal, demographic, and educational
changes; 5. the symptoms of dysfunction in the workplace; 6. societal
trends of the 21st century
⩥ HR influences which internal environment factors Answer: interal
enviroment includes factors that the organization controls. Ex: the
organization's culture, product development, mission and strategy are all
part of the interal enviroment
,⩥ How doe the internal environment influences HR polices? Answer:
culture represents the organization's value system. Prodcut development,
mission, and strategy
⩥ What does the acronym SWOT stand for and why would a company
conduct a SWOT analysis Answer: Strength, Weaknesses, Opportunities,
Threats. Used to asses the firm's abilities and capacities along with
forces in the external enviroment
⩥ What are the six HR competencies? Answer: 1. provide
transformational leadership; 2. collaborate and resolve strategic
challenges within the firm; 3. encourage real employee involvement; 4.
empower and facilitate learning as well as change and decision-making;
5. design process and performance systems; 6.maintain a global business
perspective
⩥ What are the eight characteristics of a strong HR professional?
Answer: 1. knowledge of the business and industry; 2. greater
understanding of economic phenomena; 3. analytical abilities; 4.
leadership and influence; 5. propensity for action; 6. engagement; 7.
political awareness; 8. customer focus
⩥ Explain the difference between an HR generalist and an HR specialist.
Answer: HR Generalist: usually provide guidance, support management
and serve as a source of help and information on human resource
matters; HR Specialist: responsible for specific hrmfunctions within the
organizatin (EX: employment and recruiting)
, ⩥ What are the five areas an HR generalist should have a solid
understanding of? Answer: 1. training and development; 2.
compensation and benefits; 3. empoyee and labor relations; 4. recruiting
and selecting employees; 5. health safety and security
⩥ Define Ethics Answer: the moral principles and values that an
individual uses to decide whether an action is appropriate
⩥ Discuss the importance of ethics in human resource administration.
Answer: HR professionals play a central role in creating and sustaining a
positive work enviroment; it is important tha they consistently engage in
ethical behavior (role model).
⩥ Define "employment at-will". Answer: A common-law rule for
employment contracts that presume an employer can generally hire, fire,
or promote an employee for any reason at any time. In addition,
employees can leave for any reason at any time.
⩥ What are the consequences to employees of the "employment at-
will"? Answer: Critized for potentially harsh consequences to
employees, which may leave them vulnerable and financially insecure.
⩥ What are the consequences to employees of the "employment at-
will"? Answer: Critized for potentially harsh consequences to
employees, which may leave them vulnerable and financially insecure.
C232 ACTUAL EXAM PAPER 2026
QUESTIONS AND ANSWERS 100% CORRECT
⩥ How does HR influence each of these HR objectives Answer: 1.
productivity- hr can influence work organization and design, increase
output with higher quality; 2. provide opportunities for employees; 3. hr
must be familiar with laws and regulations that affect hiring and pay
descions, promotion activities, health and safety regulations; 4. keep
ethical and moral behavior (utilitarian and deontological)
⩥ What are the six major trends have been identified that represent the
major events that influenced the growth and importance of HRM
Answer: 1. increased competition; 2. the costs and benefits associated
with HR utilization; 3. productivity changes (resulting from changes in
techonology, captial investment, the 2008-2014 recession, capital
utilization, outsourcing, and government policies); 4. the increasing pace
and complexity of social, cultural, legal, demographic, and educational
changes; 5. the symptoms of dysfunction in the workplace; 6. societal
trends of the 21st century
⩥ HR influences which internal environment factors Answer: interal
enviroment includes factors that the organization controls. Ex: the
organization's culture, product development, mission and strategy are all
part of the interal enviroment
,⩥ How doe the internal environment influences HR polices? Answer:
culture represents the organization's value system. Prodcut development,
mission, and strategy
⩥ What does the acronym SWOT stand for and why would a company
conduct a SWOT analysis Answer: Strength, Weaknesses, Opportunities,
Threats. Used to asses the firm's abilities and capacities along with
forces in the external enviroment
⩥ What are the six HR competencies? Answer: 1. provide
transformational leadership; 2. collaborate and resolve strategic
challenges within the firm; 3. encourage real employee involvement; 4.
empower and facilitate learning as well as change and decision-making;
5. design process and performance systems; 6.maintain a global business
perspective
⩥ What are the eight characteristics of a strong HR professional?
Answer: 1. knowledge of the business and industry; 2. greater
understanding of economic phenomena; 3. analytical abilities; 4.
leadership and influence; 5. propensity for action; 6. engagement; 7.
political awareness; 8. customer focus
⩥ Explain the difference between an HR generalist and an HR specialist.
Answer: HR Generalist: usually provide guidance, support management
and serve as a source of help and information on human resource
matters; HR Specialist: responsible for specific hrmfunctions within the
organizatin (EX: employment and recruiting)
, ⩥ What are the five areas an HR generalist should have a solid
understanding of? Answer: 1. training and development; 2.
compensation and benefits; 3. empoyee and labor relations; 4. recruiting
and selecting employees; 5. health safety and security
⩥ Define Ethics Answer: the moral principles and values that an
individual uses to decide whether an action is appropriate
⩥ Discuss the importance of ethics in human resource administration.
Answer: HR professionals play a central role in creating and sustaining a
positive work enviroment; it is important tha they consistently engage in
ethical behavior (role model).
⩥ Define "employment at-will". Answer: A common-law rule for
employment contracts that presume an employer can generally hire, fire,
or promote an employee for any reason at any time. In addition,
employees can leave for any reason at any time.
⩥ What are the consequences to employees of the "employment at-
will"? Answer: Critized for potentially harsh consequences to
employees, which may leave them vulnerable and financially insecure.
⩥ What are the consequences to employees of the "employment at-
will"? Answer: Critized for potentially harsh consequences to
employees, which may leave them vulnerable and financially insecure.
