CAPSTONE HRM 6698 | 2026 UPDATE
WITH COMPLETE SOLUTION
What is the study of employee relations? - ANSWERS-Managing the
relationship of employees with the organization and each other
What aspects of the workplace are impacted by employee relations? -
ANSWERS--Organizational Culture
-Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - ANSWERS-Fairness and
consistency, effective communication; documentation
Organizational culture consists of - ANSWERS-Shared values and
assumptions of. how members will behave
Organizational benefits of engaged employees? - ANSWERS-Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? -
ANSWERS-Engagement is about being interested in the work; satisfaction is
about being happy in the job
Which factors impact employee engagement and productivity? - ANSWERS-
Teamwork, trust, and information sharing
,Management support for the employee and effective communication
Common goals and vision
Conflict in organizations is often a result of - ANSWERS-Conflicting interests
Unclear expectations
Poor communication
Strategic Management - ANSWERS-the processes and activities used to
formulate HR objectives, practices, and policies to meet the short and long-
range organizational needs and opportunities, to guide and lead the change
process and to evaluate HR's contributions to organizational effectiveness.
Workforce Planning and Employment - ANSWERS-the process of planning,
developing, implementing, administering and performing ongoing evaluation
of recruiting, hiring, orientation and organizational exit, to ensure that the
workforce will meet the organization's goals and objectives.
Human Resource Development - ANSWERS-the processes of ensuring that
the skills, knowledge, abilities, and performance of the workforce meet
current and future organizational and individual needs through developing,
implementing and evaluating activities and programs addressing employee
training and development, change and performance management and the
unique needs of particular employee groups.
Compensation and Benefits - ANSWERS-the processes of analyzing,
developing, implementing, administering, and performing ongoing evaluation
of a total compensation and benefits system for all employee groups
consistent with human resource management goals.
, Employee and Labor Relations - ANSWERS-the processes of analyzing,
developing, implementing, administering and performing ongoing evaluation
of the workplace relationship between employer and employee (including
collective bargaining process and union relationships), in order to maintain
effective relationships and working conditions that balance the employer's
needs with the employees' rights in support of the organizations strategic
objectives.
Occupational Health, Safety and Security - ANSWERS-The processes of
analyzing, developing, implementing, administering and performing ongoing
evaluation of programs, practices and services to promote the physical and
mental well-being of individuals in the workplace and to protect individuals
and the workplace from unsafe acts, unsafe working conditions and violence.
What is the purpose of a workplace investigation? - ANSWERS-To establish
the facts of the situation
What is the first step in minimizing employee discipline issues? - ANSWERS-
Ensure expectations are clearly communicated
OSHA - ANSWERS-Occupational Safety and Health Administration- The Act
largely addresses employer liability for on-the-job injuries and occupationally
acquired diseases.
Civil Rights Act of 1866 - ANSWERS-This law literally gave all citizens the
right to enter into contracts as "white citizens." Congress's intent in passing
this law was to ensure that the former slaves enjoyed freedom in their lives
and were able to obtain gainful employment on an equal basis with
Caucasians.
WITH COMPLETE SOLUTION
What is the study of employee relations? - ANSWERS-Managing the
relationship of employees with the organization and each other
What aspects of the workplace are impacted by employee relations? -
ANSWERS--Organizational Culture
-Conflict resolutions and workplace investigations
-Employee discipline and engagement
What are the core concepts of employee relations? - ANSWERS-Fairness and
consistency, effective communication; documentation
Organizational culture consists of - ANSWERS-Shared values and
assumptions of. how members will behave
Organizational benefits of engaged employees? - ANSWERS-Loyalty
Motivation
Improved organizational performance
What is the relationship between employee engagement and satisfaction? -
ANSWERS-Engagement is about being interested in the work; satisfaction is
about being happy in the job
Which factors impact employee engagement and productivity? - ANSWERS-
Teamwork, trust, and information sharing
,Management support for the employee and effective communication
Common goals and vision
Conflict in organizations is often a result of - ANSWERS-Conflicting interests
Unclear expectations
Poor communication
Strategic Management - ANSWERS-the processes and activities used to
formulate HR objectives, practices, and policies to meet the short and long-
range organizational needs and opportunities, to guide and lead the change
process and to evaluate HR's contributions to organizational effectiveness.
Workforce Planning and Employment - ANSWERS-the process of planning,
developing, implementing, administering and performing ongoing evaluation
of recruiting, hiring, orientation and organizational exit, to ensure that the
workforce will meet the organization's goals and objectives.
Human Resource Development - ANSWERS-the processes of ensuring that
the skills, knowledge, abilities, and performance of the workforce meet
current and future organizational and individual needs through developing,
implementing and evaluating activities and programs addressing employee
training and development, change and performance management and the
unique needs of particular employee groups.
Compensation and Benefits - ANSWERS-the processes of analyzing,
developing, implementing, administering, and performing ongoing evaluation
of a total compensation and benefits system for all employee groups
consistent with human resource management goals.
, Employee and Labor Relations - ANSWERS-the processes of analyzing,
developing, implementing, administering and performing ongoing evaluation
of the workplace relationship between employer and employee (including
collective bargaining process and union relationships), in order to maintain
effective relationships and working conditions that balance the employer's
needs with the employees' rights in support of the organizations strategic
objectives.
Occupational Health, Safety and Security - ANSWERS-The processes of
analyzing, developing, implementing, administering and performing ongoing
evaluation of programs, practices and services to promote the physical and
mental well-being of individuals in the workplace and to protect individuals
and the workplace from unsafe acts, unsafe working conditions and violence.
What is the purpose of a workplace investigation? - ANSWERS-To establish
the facts of the situation
What is the first step in minimizing employee discipline issues? - ANSWERS-
Ensure expectations are clearly communicated
OSHA - ANSWERS-Occupational Safety and Health Administration- The Act
largely addresses employer liability for on-the-job injuries and occupationally
acquired diseases.
Civil Rights Act of 1866 - ANSWERS-This law literally gave all citizens the
right to enter into contracts as "white citizens." Congress's intent in passing
this law was to ensure that the former slaves enjoyed freedom in their lives
and were able to obtain gainful employment on an equal basis with
Caucasians.
