BUAD 331 INTRODUCTION TO OPERATIONS
MANAGEMENT EXAM 1 QUESTIONS AND
ANSWERS 2026
◉ To achieve an integrated internal supply chain: Answer: NOT
Senior leadership must champion internal supply chain integration
◉ Total value optimization involves: Answer: Finding the optimal
balance between increasing revenue and minimizing cost
◉ Forming alliances and encouraging innovation are core aspects of
a business competing on what? Answer: Total value optimization
◉ "Bending the chain" refers to: Answer: A move from a linear
supply chain model to an integrated, overlapping one
◉ An example of a supply chain activity that may reduce overall cost
but be ineffective from a total value optimization perspective is:
Answer: Offshoring
◉ What are the implications to KT's Dive Shop of having the wrong
products in stock? Answer: All of these answer choices are correct.
, ◉ What level of customer service should Kai and Thea offer to each
of their customer segments? Answer: Segment their customer base
and set service levels based on the form, time, and place value each
segment desires.
◉ Which of the following must Kai and Thea do first to ensure their
entire internal supply chain is working toward shared organizational
goals? Answer: Integrate their plan, source, make, deliver, and return
functions.
◉ From a supply chain perspective, how can Kai and Thea
concurrently enhance their customer value proposition and the
financial performance of their dive shop? Answer: Integrate demand,
supply, finance, and strategy to make more effective decisions.
◉ What is one of the key issues that Kai and Thea faced during their
first year of operations? Answer: Determining which products to
stock, how much to have of each, and how to price/promote them,
resulting in lost sales and excessive costs.
◉ From a supply chain perspective, how can Kai and Thea
concurrently enhance their customer value proposition and the
financial performance of their dive shop? Answer: Integrate demand,
supply, finance, and strategy to make more effective decisions.
MANAGEMENT EXAM 1 QUESTIONS AND
ANSWERS 2026
◉ To achieve an integrated internal supply chain: Answer: NOT
Senior leadership must champion internal supply chain integration
◉ Total value optimization involves: Answer: Finding the optimal
balance between increasing revenue and minimizing cost
◉ Forming alliances and encouraging innovation are core aspects of
a business competing on what? Answer: Total value optimization
◉ "Bending the chain" refers to: Answer: A move from a linear
supply chain model to an integrated, overlapping one
◉ An example of a supply chain activity that may reduce overall cost
but be ineffective from a total value optimization perspective is:
Answer: Offshoring
◉ What are the implications to KT's Dive Shop of having the wrong
products in stock? Answer: All of these answer choices are correct.
, ◉ What level of customer service should Kai and Thea offer to each
of their customer segments? Answer: Segment their customer base
and set service levels based on the form, time, and place value each
segment desires.
◉ Which of the following must Kai and Thea do first to ensure their
entire internal supply chain is working toward shared organizational
goals? Answer: Integrate their plan, source, make, deliver, and return
functions.
◉ From a supply chain perspective, how can Kai and Thea
concurrently enhance their customer value proposition and the
financial performance of their dive shop? Answer: Integrate demand,
supply, finance, and strategy to make more effective decisions.
◉ What is one of the key issues that Kai and Thea faced during their
first year of operations? Answer: Determining which products to
stock, how much to have of each, and how to price/promote them,
resulting in lost sales and excessive costs.
◉ From a supply chain perspective, how can Kai and Thea
concurrently enhance their customer value proposition and the
financial performance of their dive shop? Answer: Integrate demand,
supply, finance, and strategy to make more effective decisions.
