WITH ANSWERS GRADED A+
◉ Macroenvironment. Answer: Larger societal forces that affect the
microenvironment; Considered to be beyond the control of the
organization
◉ The company, Suppliers, Marketing intermediaries, Customers,
Competitors, Publics. Answer: What are the 6 actors in the
Microenvironment?
◉ PR. Answer: marketers want to create good relationships with their
publics
◉ Company's Internal Environment. Answer: What defines the
companies strengths and weaknesses, capabilities and limitations?
◉ Internal Environment. Answer: Areas inside a company
◉ Suppliers. Answer: Provide resources needed to produce goods and
services; Important link in the "value delivery system."
, ◉ As partners. Answer: How do enlightened marketers consider their
key suppliers?
◉ Marketing Intermediaries. Answer: Help the company to promote,
sell, and distribute its goods to final buyers
◉ Resellers, Physical distribution firms, Marketing services agencies,
Financial intermediaries. Answer: What are 4 examples of marketing
intermediaries
◉ Consumer markets, Business markets, Reseller markets, Government
markets, International markets. Answer: What are the 5 different types of
customers?
◉ Competitors. Answer: Those who serve a target market with products
and services that are viewed by consumers as being reasonable
substitutes; reasonable substitutes
◉ Publics. Answer: Group that has an interest in or impact on an
organization's ability to achieve its objectives
◉ Financial, media, government, citizen-action, local, general,
international publics. Answer: What are the 7 types of publics?