NPMA CPPS CERTIFICATION TESTS
COMPILATION BUNDLE EXAM SCRIPT
2026 COMPREHENSIVE QUESTIONS WITH
SOLUTIONS GRADED A+
⩥ Rules. Answer: Specific; direct participants and employees to act in a
prescribed manner
⩥ Policies. Answer: broad and open to interpretation. Based on
circumstances, set direction.
⩥ Anti-discrimination is an example of a. Answer: policy
⩥ Procedures. Answer: Chronological sequence of activities; define
steps for implementation. Outlined in operations manuals. A process for
completing a task.
⩥ A public Parks and Recreation agency's services are divided into three
categories:. Answer: Parks, programs, and facilities
⩥ It is the PRP's responsibility to ensure that the public has the
opportunity to (3 things). Answer: 1. Participate in quality rec programs,
2. enjoy attractive parks, 3. Ensure that facilities are effective and safe
,⩥ Evaluations. Answer: Explain the value of the expenditures of the
services and explain that services are meeting community needs
⩥ Needs assessment. Answer: provides feedback on community
attitudes, opinions, and perceptions of P&R department & its resources
⩥ Conflicting management strategies: There is an ongoing struggle in
Parks and Recreation between these two things:. Answer: Conservation
and development
⩥ "No flying of model aircrafts behind zero line, no aerobatics or high-
speed passes" are examples of:. Answer: Rules
⩥ "Model aircrafts/boats shall be allowed only by permit issued by
Parks and Recreation Director" is an example of a:. Answer: Policy
⩥ "To obtain a permit, first call the Parks and Recreation Director, then
pay permit fees and submit application" is an example of a. Answer:
Procedure
⩥ Comprehensive Plan. Answer: Identifies short and long-term priorities
for P&R department, includes agency's goals and policies, identification
of deficiencies, inventories, and developed standards for Parks
,⩥ Master Plan. Answer: Subsets of comprehensive plan; focuses on
physical resources and development. Typically updated every 10 years.
Driven by data.
⩥ Strategic Plan. Answer: Development or revision of mission and
vision; action plan for achieving goals and objectives. Based on data
analysis that provides insight to trends in agency's internal & external
environments
⩥ ADA act of 1992 requires.... Answer: - that physical alterations to
public accommodations must be made to accommodate people w/
disabilities to the maximum extent feasible
-Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs, visually
impaired)
⩥ What is the order of priorities for ADA barrier removal recommended
by the Department of Justice?. Answer: 1. Access for those with
disabilities ("get through the door")
2. Access to areas where programs and services are offered
3. Access to restrooms, drinking fountains, & telephone when facilities
are open
4. Every individual should have the ability to benefit from services
, ⩥ Customer expectations. Answer: Based on the image/reputation of the
agency, prior experiences with the agency, marketing/promotional
material related to the agency, and word-of-mouth feedback from others
⩥ PRP must be aware of regulatory policies affecting the agency from
the following organizations (5). Answer: 1. OSHA
2. EPA
3. EEOC (Equal Employment Opportunity Commission)
4. FDA
5. NLRB (National Labor Relations Board)
⩥ What are the minimum and maximum levels of maintenance standards
for Parks and Recreation?. Answer: Minimum level: Maintain area so it
is safe
Maximum level: Maximum occupant safety and comfort & a sensation
of well-being
⩥ Routine Maintenance. Answer: Preserve or improve the appearance of
a facility or equipment. Less frequent than housekeeping activities, vary
by season and user preference. May be completed on a fixed time
schedule- not urgent.
⩥ Examples of routine maintenance include.... Answer:
Stripping/waxing floors, painting walls, cleaning fixtures, adjusting
doors
COMPILATION BUNDLE EXAM SCRIPT
2026 COMPREHENSIVE QUESTIONS WITH
SOLUTIONS GRADED A+
⩥ Rules. Answer: Specific; direct participants and employees to act in a
prescribed manner
⩥ Policies. Answer: broad and open to interpretation. Based on
circumstances, set direction.
⩥ Anti-discrimination is an example of a. Answer: policy
⩥ Procedures. Answer: Chronological sequence of activities; define
steps for implementation. Outlined in operations manuals. A process for
completing a task.
⩥ A public Parks and Recreation agency's services are divided into three
categories:. Answer: Parks, programs, and facilities
⩥ It is the PRP's responsibility to ensure that the public has the
opportunity to (3 things). Answer: 1. Participate in quality rec programs,
2. enjoy attractive parks, 3. Ensure that facilities are effective and safe
,⩥ Evaluations. Answer: Explain the value of the expenditures of the
services and explain that services are meeting community needs
⩥ Needs assessment. Answer: provides feedback on community
attitudes, opinions, and perceptions of P&R department & its resources
⩥ Conflicting management strategies: There is an ongoing struggle in
Parks and Recreation between these two things:. Answer: Conservation
and development
⩥ "No flying of model aircrafts behind zero line, no aerobatics or high-
speed passes" are examples of:. Answer: Rules
⩥ "Model aircrafts/boats shall be allowed only by permit issued by
Parks and Recreation Director" is an example of a:. Answer: Policy
⩥ "To obtain a permit, first call the Parks and Recreation Director, then
pay permit fees and submit application" is an example of a. Answer:
Procedure
⩥ Comprehensive Plan. Answer: Identifies short and long-term priorities
for P&R department, includes agency's goals and policies, identification
of deficiencies, inventories, and developed standards for Parks
,⩥ Master Plan. Answer: Subsets of comprehensive plan; focuses on
physical resources and development. Typically updated every 10 years.
Driven by data.
⩥ Strategic Plan. Answer: Development or revision of mission and
vision; action plan for achieving goals and objectives. Based on data
analysis that provides insight to trends in agency's internal & external
environments
⩥ ADA act of 1992 requires.... Answer: - that physical alterations to
public accommodations must be made to accommodate people w/
disabilities to the maximum extent feasible
-Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs, visually
impaired)
⩥ What is the order of priorities for ADA barrier removal recommended
by the Department of Justice?. Answer: 1. Access for those with
disabilities ("get through the door")
2. Access to areas where programs and services are offered
3. Access to restrooms, drinking fountains, & telephone when facilities
are open
4. Every individual should have the ability to benefit from services
, ⩥ Customer expectations. Answer: Based on the image/reputation of the
agency, prior experiences with the agency, marketing/promotional
material related to the agency, and word-of-mouth feedback from others
⩥ PRP must be aware of regulatory policies affecting the agency from
the following organizations (5). Answer: 1. OSHA
2. EPA
3. EEOC (Equal Employment Opportunity Commission)
4. FDA
5. NLRB (National Labor Relations Board)
⩥ What are the minimum and maximum levels of maintenance standards
for Parks and Recreation?. Answer: Minimum level: Maintain area so it
is safe
Maximum level: Maximum occupant safety and comfort & a sensation
of well-being
⩥ Routine Maintenance. Answer: Preserve or improve the appearance of
a facility or equipment. Less frequent than housekeeping activities, vary
by season and user preference. May be completed on a fixed time
schedule- not urgent.
⩥ Examples of routine maintenance include.... Answer:
Stripping/waxing floors, painting walls, cleaning fixtures, adjusting
doors
