ACTUAL QUESTIONS AND CORRECT
ANSWERS
Train the Trainer - CORRECT ANSWER Relies on the vendor to train selected
members of the organization who will then serve as super-users and train others in their
respective departments, units, or areas.
Just-in-Time Training - CORRECT ANSWER Enables users to practice on the system
multiple times before go-live.
System Champion - CORRECT ANSWER Someone who is well respected in the
organization, sees the new system as necessary to the organization's achievement of its
strategic goals, and is passionate about implementing it.
Business Sponsor - CORRECT ANSWER The individual who holds overall
accountability for the project.
Privacy - CORRECT ANSWER An individual's right to be left alone and to limit
his/her healthcare information.
Confidentiality - CORRECT ANSWER The expectation that information shared with a
healthcare provider during the course of treatment will be used only for its intended purpose
and not disclosed otherwise.
Malware - CORRECT ANSWER A general term for software that is written to "infect"
and subsequently harm a host computer system.
Trojan - CORRECT ANSWER A type of virus specifically designed to look like a safe
program.
, Licensure - CORRECT ANSWER The process that gives a facility legal approval to
operate.
Certification - CORRECT ANSWER Gives a healthcare organization the authority to
participate in the federal Medicare and Medicaid programs.
Accreditation - CORRECT ANSWER An external review process that an organization
elects to undergo; it is voluntary and has fees associated with it.
Clinical Document Architecture (CDA) - CORRECT ANSWER A document markup
standard for clinical information exchange among providers based on version 3 of HL7.
National Drug Code (NDC) - CORRECT ANSWER The universal product identifier
for all human drugs.
Health Effectiveness Data and Information Set (HEDIS) - CORRECT ANSWER One
of the oldest and most widely used sets of healthcare performance measures in the US; not
only used for accreditation of health plans but also for the basis of health plan comparison
and quality improvement.
Clinical Quality Measures (CQM) - CORRECT ANSWER Tools that help measure and
track the quality of healthcare services provided by eligible professionals, eligible hospitals,
and critical access hospitals within the healthcare system.
National Quality Forum (NQF) - CORRECT ANSWER Promotes patient protections
and healthcare quality through measurement and public reporting.
Agency for Healthcare Research and Quality (AHRQ) - CORRECT ANSWER A
governmental agency of the HHS, whose mission is to support research "to improve the
outcomes and quality of healthcare, reduce its costs, address patient safety and medical
errors, and broaden access to effective service."