CMHT EXAM 1 QUESTIONS WITH DETAILED
VERIFIED ANSWERS; ALREADY GRADED A
African Americans - correct answer- the road from slavery to
equality.
Americans w/Disabilities Act - correct answer- equal access
to people w/disabilities.
Cherniss & Goleman (2001) - correct answer-
managers/workers who dev. em. intelligence can improve
effectiveness at work and potential for advancement; personal
RSs can improve when indiv. dev. em. intelligence.
Civil Rights Act of 1964 - correct answer- sexual harassment
discrimination law.
conflict - correct answer- 2/more parties want the same
thing/their wants are incompatible; emotionality; need to care
about it (high stakes); can be internal, competitive; can be
enjoyable.
, Cox & Blake (1991) - correct answer- make diversity a
competitive advantage; decreased turnover costs; attracting
best talent from diverse groups; create marketing adv. in global
business; improve creative thinking w/ diverse perspectives;
improve quality of business decisions; increase systems flexibility
w/ dev. of new policies and procedures/ways of leading.
Critelli - dimensions of div. man. - correct answer- becoming
employer of choice for diversified WF; understanding challenges
of global diversity; implementing supplier diversity programs
that create jobs for women & minority entrepreneurs.
discrimination - correct answer- bx/action when we treat
people differently because of their membership in a particular
group; builds ST & P.
diversity - correct answer- the ways in which people differ
that may affect their organizational experiences in terms of
performance, motivation, communication, & inclusion.
diversity task force - correct answer- dev. for mission
statement & implementation p;an for accountability w/in the
organization.
VERIFIED ANSWERS; ALREADY GRADED A
African Americans - correct answer- the road from slavery to
equality.
Americans w/Disabilities Act - correct answer- equal access
to people w/disabilities.
Cherniss & Goleman (2001) - correct answer-
managers/workers who dev. em. intelligence can improve
effectiveness at work and potential for advancement; personal
RSs can improve when indiv. dev. em. intelligence.
Civil Rights Act of 1964 - correct answer- sexual harassment
discrimination law.
conflict - correct answer- 2/more parties want the same
thing/their wants are incompatible; emotionality; need to care
about it (high stakes); can be internal, competitive; can be
enjoyable.
, Cox & Blake (1991) - correct answer- make diversity a
competitive advantage; decreased turnover costs; attracting
best talent from diverse groups; create marketing adv. in global
business; improve creative thinking w/ diverse perspectives;
improve quality of business decisions; increase systems flexibility
w/ dev. of new policies and procedures/ways of leading.
Critelli - dimensions of div. man. - correct answer- becoming
employer of choice for diversified WF; understanding challenges
of global diversity; implementing supplier diversity programs
that create jobs for women & minority entrepreneurs.
discrimination - correct answer- bx/action when we treat
people differently because of their membership in a particular
group; builds ST & P.
diversity - correct answer- the ways in which people differ
that may affect their organizational experiences in terms of
performance, motivation, communication, & inclusion.
diversity task force - correct answer- dev. for mission
statement & implementation p;an for accountability w/in the
organization.
