SCM Final (Comprehensive Part)
2025/2026 Exam Questions with 100%
Correct Answers | Latest Update
What is (are) a reason(s) for companies to engage in Supply Chain
Management?
A. It is an easy way to avoid having to deal with annoying customers by
sending them to other companies.
B. Inventory levels can be reduced by effectively sharing forecasting
information up and down the supply chain.
C. Firms can focus on what they do best and outsource or eliminate non-
value added activities.
,D. It is a quick method to cut costs in operations.
E. Both B & C - 🧠ANSWER ✔✔E. Both B & C
A goal of supply chain managers is to use technology and teamwork to
build efficient and effective processes that create ________ for the
customer.
Value
Profit
Inventory
Processes - 🧠ANSWER ✔✔value
Which of the following statement(s) is (are) true about service processes?
A. Services are production processes that act on or with customer
resources.
B. Services are customer-provider co-productive processes.
C. In service settings, production and consumption are typically
simultaneous.
D. Services cannot be inventoried.
,E. Both A & C.
F. All of the above - 🧠ANSWER ✔✔F. All of the above
Which of the following accurately describes the bullwhip effect?
A. Small changes in retail-level demand get magnified as they work their
way up the supply chain.
B. Reduces supply chain costs by moving decision making closer to the
source of supply.
C. Reduces supply chain costs by moving decision making closer to the
end customer.
D. Has only been identified and documented in the consumer packaged
goods industry. - 🧠ANSWER ✔✔A. Small changes in retail-level demand
get magnified as they work their way up the supply chain.
Supply chain members experience the "bullwhip effect"...
A. as a direct result of inadequate communications up and down the
supply chain.
B. when members of the supply chain initiate a collaborative forecast.
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STATEMENT. ALL RIGHTS RESERVED
, C. when demand forecasts are stable, quantified and communicated
throughout the supply chain.
D. only during a new product introduction when the rate of increase in
demand is the highest. - 🧠ANSWER ✔✔A. as a direct result of inadequate
communications up and down the supply chain.
Opportunities to deliver customer value through total order performance
occur in which five areas?
A. Quality, Cost, Innovation, Delivery, Reliability
B. Agility, Delivery, Quality, Cost, Responsiveness
C. Innovation, Cost, Responsiveness, Quality, Reliability
D. Innovation, Cost, Quality, Delivery, Agility
E. None of the above - 🧠ANSWER ✔✔D. Innovation, Cost, Quality,
Delivery, Agility
Which of the following appropriately characterizes supply chain
management (SCM)?
2025/2026 Exam Questions with 100%
Correct Answers | Latest Update
What is (are) a reason(s) for companies to engage in Supply Chain
Management?
A. It is an easy way to avoid having to deal with annoying customers by
sending them to other companies.
B. Inventory levels can be reduced by effectively sharing forecasting
information up and down the supply chain.
C. Firms can focus on what they do best and outsource or eliminate non-
value added activities.
,D. It is a quick method to cut costs in operations.
E. Both B & C - 🧠ANSWER ✔✔E. Both B & C
A goal of supply chain managers is to use technology and teamwork to
build efficient and effective processes that create ________ for the
customer.
Value
Profit
Inventory
Processes - 🧠ANSWER ✔✔value
Which of the following statement(s) is (are) true about service processes?
A. Services are production processes that act on or with customer
resources.
B. Services are customer-provider co-productive processes.
C. In service settings, production and consumption are typically
simultaneous.
D. Services cannot be inventoried.
,E. Both A & C.
F. All of the above - 🧠ANSWER ✔✔F. All of the above
Which of the following accurately describes the bullwhip effect?
A. Small changes in retail-level demand get magnified as they work their
way up the supply chain.
B. Reduces supply chain costs by moving decision making closer to the
source of supply.
C. Reduces supply chain costs by moving decision making closer to the
end customer.
D. Has only been identified and documented in the consumer packaged
goods industry. - 🧠ANSWER ✔✔A. Small changes in retail-level demand
get magnified as they work their way up the supply chain.
Supply chain members experience the "bullwhip effect"...
A. as a direct result of inadequate communications up and down the
supply chain.
B. when members of the supply chain initiate a collaborative forecast.
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
3
STATEMENT. ALL RIGHTS RESERVED
, C. when demand forecasts are stable, quantified and communicated
throughout the supply chain.
D. only during a new product introduction when the rate of increase in
demand is the highest. - 🧠ANSWER ✔✔A. as a direct result of inadequate
communications up and down the supply chain.
Opportunities to deliver customer value through total order performance
occur in which five areas?
A. Quality, Cost, Innovation, Delivery, Reliability
B. Agility, Delivery, Quality, Cost, Responsiveness
C. Innovation, Cost, Responsiveness, Quality, Reliability
D. Innovation, Cost, Quality, Delivery, Agility
E. None of the above - 🧠ANSWER ✔✔D. Innovation, Cost, Quality,
Delivery, Agility
Which of the following appropriately characterizes supply chain
management (SCM)?
