MEDICATION THERAPY MANAGEMENT AND
PATIENT-CENTERED CARE GUIDE FINAL STUDY
GUIDE 2026 PRACTICE MATERIALS
◉ Buck is prescribed a medication from the physician in the ER. He
is instructed to take the medication twice daily for ten days, cut out
coffee and other caffeine from his diet, and follow up with his
Primary Care Physician in 2 weeks. After a month, Buck's physician
calls and asks him why he did not make a follow up appointment.
Buck informs him that after completing his medication, he felt a
whole lot better. When his physician asks about Buck discontinuing
caffeine from his diet, Buck said he didn't think it was a problem.
Which factor did Buck not follow?
Lesson 14 - Medication Therapy Management. Answer: Compliance
Rationale: Compliance refers to the patient engaging in the
recommendations for medication use, diet, and exercise as
prescribed by a healthcare provider.
◉ An advantage of Medication Synchronization is:
Lesson 14 - Medication Therapy Management. Answer: Patients can
have a designated, single date, for refilling all their prescriptions
,Rationale: Medication Synchronization is a platform that allows a
patient to have a designated, single date for refilling all their
prescriptions, assists the patient's ability for compliance and
adherence and pharmacy technicians can directly recommend and
schedule for patients.
◉ T/F
DAW, dispense as written, means the pharmacy must dispense
generic medication.
Lesson 17 - Financial Issues. Answer: FALSE
Rationale: DAW means to dispense the brand product only, not the
generic.
◉ Pharmacies receive payment from:
Lesson 17 - Financial Issues. Answer: The wholesaler & third parties
The patient and third parties both pay the pharmacies for
medications dispensed.
, ◉ Prescription drug benefit cards contain necessary billing
information, excluding:
Lesson 17 - Financial Issues. Answer: The patient's address
Rationale: Prescription drug benefit cards contain the patient's
identification number, group number, and co-pay amount.
◉ T/F
HMOs usually do not cover expenses incurred outside their network.
Lesson 17 - Financial Issues. Answer: True
Rationale: If a person is a part of an HMO they can only see a
provider within their group. If the member goes to a provider
outside the network, they are responsible for the cost of service.
◉ The primary number needed from an insurance card to submit
claims through the pharmacy for a prescription is the:
Lesson 17 - Financial Issues. Answer: BIN NUMBER
PATIENT-CENTERED CARE GUIDE FINAL STUDY
GUIDE 2026 PRACTICE MATERIALS
◉ Buck is prescribed a medication from the physician in the ER. He
is instructed to take the medication twice daily for ten days, cut out
coffee and other caffeine from his diet, and follow up with his
Primary Care Physician in 2 weeks. After a month, Buck's physician
calls and asks him why he did not make a follow up appointment.
Buck informs him that after completing his medication, he felt a
whole lot better. When his physician asks about Buck discontinuing
caffeine from his diet, Buck said he didn't think it was a problem.
Which factor did Buck not follow?
Lesson 14 - Medication Therapy Management. Answer: Compliance
Rationale: Compliance refers to the patient engaging in the
recommendations for medication use, diet, and exercise as
prescribed by a healthcare provider.
◉ An advantage of Medication Synchronization is:
Lesson 14 - Medication Therapy Management. Answer: Patients can
have a designated, single date, for refilling all their prescriptions
,Rationale: Medication Synchronization is a platform that allows a
patient to have a designated, single date for refilling all their
prescriptions, assists the patient's ability for compliance and
adherence and pharmacy technicians can directly recommend and
schedule for patients.
◉ T/F
DAW, dispense as written, means the pharmacy must dispense
generic medication.
Lesson 17 - Financial Issues. Answer: FALSE
Rationale: DAW means to dispense the brand product only, not the
generic.
◉ Pharmacies receive payment from:
Lesson 17 - Financial Issues. Answer: The wholesaler & third parties
The patient and third parties both pay the pharmacies for
medications dispensed.
, ◉ Prescription drug benefit cards contain necessary billing
information, excluding:
Lesson 17 - Financial Issues. Answer: The patient's address
Rationale: Prescription drug benefit cards contain the patient's
identification number, group number, and co-pay amount.
◉ T/F
HMOs usually do not cover expenses incurred outside their network.
Lesson 17 - Financial Issues. Answer: True
Rationale: If a person is a part of an HMO they can only see a
provider within their group. If the member goes to a provider
outside the network, they are responsible for the cost of service.
◉ The primary number needed from an insurance card to submit
claims through the pharmacy for a prescription is the:
Lesson 17 - Financial Issues. Answer: BIN NUMBER
