Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
NVD -
correct answer ✅National Vulnerability Database
CVE -
correct answer ✅Common Vulnerability and Exposures
CWE -
correct answer ✅Common Weakness Enumeration
CPE -
correct answer ✅Common Platform Enumeration
Third-Party Vulnerable Entries -
correct answer ✅Dictionary of vulns or scan checks based on
scanning vendors (Qualys, Tenable, Veracode)
What data does a VIT contain? -
correct answer ✅Tasks, Attachments, Work Notes, Approvals,
Vulnerability Details
,Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR + CMDB allows for the following activities in a single system of
record? -
correct answer ✅Remediation, Configuration
Management/Business Impact, Security Incident Response,
Problem Management, Change Management, Orchestrations
(Manual response), SLAs
IT Remediation Workspace -
correct answer ✅Shows all vulnerabilities/RT assigned to me or to
a group I belong to
Remediation Overview -
correct answer ✅Dashboard reporting of all vulns/RT assigned to
me or to groups I belong to
Vulnerability Manager Workspace -
correct answer ✅Breakdown of all vulnerabilities (admin view)
Approver Overview -
correct answer ✅view of all Exception and FP requests in a
dashboard
,Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR Roles: Vulnerability Admin -
correct answer ✅complete access to the VR application, Configure
VR and rules, Installs all 3rd-party integrations, assigns all VR
personas and roles
VR Roles: Remediation Owner -
correct answer ✅view and update VI's and RT's, view all
vulnerabilities and solutions, write access to Notes on the solution
record
VR Roles: Vulnerability Analyst -
correct answer ✅manage VI's and RT's, Assign remediation tasks,
monitor remediation Progress
VR Roles: CI Manager -
correct answer ✅Manages unmatched CIs not in CMDB, Updates
discovered items
, Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR Roles: Exception Approver -
correct answer ✅approves exceptions, deferrals, and closures of
VI's and RT's
AVR Roles: Security Champion -
correct answer ✅Liaisons between the development group and
security managers
AVR Roles: App-Sec Manager -
correct answer ✅ID and prioritization of vulns, configure
integrations, work with security champion and developer to
remediate vulns
AVR Roles: Developer -
correct answer ✅contributor to development of an application,
make changes to application to remediate vulns
VR Properties: sn_vul.popup -
correct answer ✅customization when creating a problem change
or security incident in VIT form
Implementor Exam Actual Questions and
Answers 2026
NVD -
correct answer ✅National Vulnerability Database
CVE -
correct answer ✅Common Vulnerability and Exposures
CWE -
correct answer ✅Common Weakness Enumeration
CPE -
correct answer ✅Common Platform Enumeration
Third-Party Vulnerable Entries -
correct answer ✅Dictionary of vulns or scan checks based on
scanning vendors (Qualys, Tenable, Veracode)
What data does a VIT contain? -
correct answer ✅Tasks, Attachments, Work Notes, Approvals,
Vulnerability Details
,Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR + CMDB allows for the following activities in a single system of
record? -
correct answer ✅Remediation, Configuration
Management/Business Impact, Security Incident Response,
Problem Management, Change Management, Orchestrations
(Manual response), SLAs
IT Remediation Workspace -
correct answer ✅Shows all vulnerabilities/RT assigned to me or to
a group I belong to
Remediation Overview -
correct answer ✅Dashboard reporting of all vulns/RT assigned to
me or to groups I belong to
Vulnerability Manager Workspace -
correct answer ✅Breakdown of all vulnerabilities (admin view)
Approver Overview -
correct answer ✅view of all Exception and FP requests in a
dashboard
,Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR Roles: Vulnerability Admin -
correct answer ✅complete access to the VR application, Configure
VR and rules, Installs all 3rd-party integrations, assigns all VR
personas and roles
VR Roles: Remediation Owner -
correct answer ✅view and update VI's and RT's, view all
vulnerabilities and solutions, write access to Notes on the solution
record
VR Roles: Vulnerability Analyst -
correct answer ✅manage VI's and RT's, Assign remediation tasks,
monitor remediation Progress
VR Roles: CI Manager -
correct answer ✅Manages unmatched CIs not in CMDB, Updates
discovered items
, Service Now Vulnerability Response
Implementor Exam Actual Questions and
Answers 2026
VR Roles: Exception Approver -
correct answer ✅approves exceptions, deferrals, and closures of
VI's and RT's
AVR Roles: Security Champion -
correct answer ✅Liaisons between the development group and
security managers
AVR Roles: App-Sec Manager -
correct answer ✅ID and prioritization of vulns, configure
integrations, work with security champion and developer to
remediate vulns
AVR Roles: Developer -
correct answer ✅contributor to development of an application,
make changes to application to remediate vulns
VR Properties: sn_vul.popup -
correct answer ✅customization when creating a problem change
or security incident in VIT form
