Page 1 of 68
FFM (Foundations In Financial Management)
ACTUAL EXAM ALL 300 QUESTIONS AND
CORRECT ANSWERS LATEST UPDATE THIS
YEAR
1. Jose, a Marketplace agent, forgets to include his NPN on a transaction when enrolling a
consumer in a QHP. What should he do to ensure he is compensated? (Select all that apply)
A. Contact the QHP issuer directly and work with the consumer to update the Marketplace
application to include his NPN
B. Work only with the consumer to update the application
C. Contact CMS directly for compensation
D. Wait until next year’s OE
Answer: A & B
Rationale: Compensation requires that the agent’s NPN is correctly associated with the
enrollment. Both working with the issuer and the consumer ensures proper credit.
2. Consumers, with the assistance of an agent or broker, remain on which platform
throughout the entire Marketplace application process?
1
, Page 2 of 68
A. EDE
B. Classic DE
C. HealthCare.gov
D. Individual insurance carrier sites
Answer: C – HealthCare.gov
Rationale: When completing an application directly on the federal Marketplace, consumers
stay on HealthCare.gov for submission and eligibility determination.
3. Agents and brokers may facilitate the entire enrollment experience for a consumer,
including obtaining eligibility, without the consumer visiting HealthCare.gov. What is this
system called?
A. Marketplace
B. EDE
C. Classic DE
D. FFM
Answer: B – EDE (Enhanced Direct Enrollment)
Rationale: EDE allows agents and brokers to complete eligibility and enrollment directly
through a partner site, reducing the need for consumers to interact directly with
HealthCare.gov.
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, Page 3 of 68
4. Agents and brokers who visit both a DE partner’s site and HealthCare.gov while completing
an application are using:
A. Classic DE
B. EDE
C. SEP enrollment
D. Medicaid portal
Answer: A – Classic DE
Rationale: Classic Direct Enrollment involves using both the DE partner’s interface and the
federal Marketplace to complete enrollment.
5. Tyler, 23, is on a family Marketplace plan and wants his own coverage. What could have
prevented his father and sister from losing coverage when Tyler enrolled separately?
A. Tyler should have been added to his own household automatically
B. Tyler’s father should have removed him from the family application before Tyler submitted
his own
C. Tyler should have waited until the next OE
D. Tyler should have contacted CMS
Answer: B – His father should have removed him first
Rationale: Separating household members properly prevents accidental termination of
coverage for remaining family members.
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, Page 4 of 68
6. Keisha creates a new Marketplace application without adding the agent’s NPN, and she
was previously auto-enrolled. What happens next?
A. Agent still receives credit automatically
B. Marketplace cancels the auto-enrollment from last year’s agent-facilitated plan
C. The previous plan remains active
D. Marketplace assigns a new agent automatically
Answer: B – Auto-enrollment is canceled
Rationale: Marketplace removes auto-enrollment from a plan linked to the prior agent if a new
application is submitted without including the original NPN.
7. Applicants who permanently move within the same county, without gaining access to new
QHPs as a result, are:
A. Eligible to enroll
B. Ineligible to enroll
C. Eligible for Medicaid only
D. Eligible for an SEP
4
FFM (Foundations In Financial Management)
ACTUAL EXAM ALL 300 QUESTIONS AND
CORRECT ANSWERS LATEST UPDATE THIS
YEAR
1. Jose, a Marketplace agent, forgets to include his NPN on a transaction when enrolling a
consumer in a QHP. What should he do to ensure he is compensated? (Select all that apply)
A. Contact the QHP issuer directly and work with the consumer to update the Marketplace
application to include his NPN
B. Work only with the consumer to update the application
C. Contact CMS directly for compensation
D. Wait until next year’s OE
Answer: A & B
Rationale: Compensation requires that the agent’s NPN is correctly associated with the
enrollment. Both working with the issuer and the consumer ensures proper credit.
2. Consumers, with the assistance of an agent or broker, remain on which platform
throughout the entire Marketplace application process?
1
, Page 2 of 68
A. EDE
B. Classic DE
C. HealthCare.gov
D. Individual insurance carrier sites
Answer: C – HealthCare.gov
Rationale: When completing an application directly on the federal Marketplace, consumers
stay on HealthCare.gov for submission and eligibility determination.
3. Agents and brokers may facilitate the entire enrollment experience for a consumer,
including obtaining eligibility, without the consumer visiting HealthCare.gov. What is this
system called?
A. Marketplace
B. EDE
C. Classic DE
D. FFM
Answer: B – EDE (Enhanced Direct Enrollment)
Rationale: EDE allows agents and brokers to complete eligibility and enrollment directly
through a partner site, reducing the need for consumers to interact directly with
HealthCare.gov.
2
, Page 3 of 68
4. Agents and brokers who visit both a DE partner’s site and HealthCare.gov while completing
an application are using:
A. Classic DE
B. EDE
C. SEP enrollment
D. Medicaid portal
Answer: A – Classic DE
Rationale: Classic Direct Enrollment involves using both the DE partner’s interface and the
federal Marketplace to complete enrollment.
5. Tyler, 23, is on a family Marketplace plan and wants his own coverage. What could have
prevented his father and sister from losing coverage when Tyler enrolled separately?
A. Tyler should have been added to his own household automatically
B. Tyler’s father should have removed him from the family application before Tyler submitted
his own
C. Tyler should have waited until the next OE
D. Tyler should have contacted CMS
Answer: B – His father should have removed him first
Rationale: Separating household members properly prevents accidental termination of
coverage for remaining family members.
3
, Page 4 of 68
6. Keisha creates a new Marketplace application without adding the agent’s NPN, and she
was previously auto-enrolled. What happens next?
A. Agent still receives credit automatically
B. Marketplace cancels the auto-enrollment from last year’s agent-facilitated plan
C. The previous plan remains active
D. Marketplace assigns a new agent automatically
Answer: B – Auto-enrollment is canceled
Rationale: Marketplace removes auto-enrollment from a plan linked to the prior agent if a new
application is submitted without including the original NPN.
7. Applicants who permanently move within the same county, without gaining access to new
QHPs as a result, are:
A. Eligible to enroll
B. Ineligible to enroll
C. Eligible for Medicaid only
D. Eligible for an SEP
4
