What does the Golden Rule mean when applied to the fire service? Treat everyone else as
if they were a member of your family
What is the set of shared attitudes, values, goals, and practices that characterize an institution
or organization? Culture
Where was the first fire insurance company formed in America? Charleston, South
Carolina
Which are developed to provide definitive guidelines for present and future
actions Policies
Which are the two levels of NFPA fire fighter certification I and II
Which basic management principle says that each fire fighter should answer to only one
supervisor? Unity of command
Which cultural characteristic means taking action even though you have doubts or fears about
the consequences? Moral courage
, Which development led to the widespread use of the mechanized pumping
apparatus? Internal combustion engines
Which fire was the precursor for today's NFPA 101 Life Safety Code and helped bring about
changes like sprinkler systems where more than 25 people work above ground
level? Triangle Shirtwaist Factory Fire
Which is one of the four basic management principles used by fire departments Division
of labor
Which national organization writes codes and standards for fire protection? National Fire
Protection Association (NFPA)
Which position serves as a point of contact between the incident commander and the news
media? Public information officer
Which position specializes in reviewing plans for fire detection and suppression systems for
functionality and code compliance? Fire protection engineer
Which rank is directly above a lieutenant in the fire service Captain
Which style of leadership does the fire department use? Paramilitary