DISPATCHER STUDY GUIDE EXAM QUESTIONS AND
ANSWERS GRADED A+ 100% VERIFIED.
What 4 things are required to be a Call taker or Dispatcher? ANS >>
Trained, skilled, fast, and smart
What will you do when you monitor the responders? ANS >>
Coordinate, inform, assist, watch, monitor
What was America's first fire alarm system and therefore the first
emergency dispatcher? ANS >> A rope and a bell
, DISPATCHER STUDY GUIDE
What is the European number recommended today? ANS >> 112
What and where was the first American 911 call? ANS >> When:
February 10th 1968
Where: Haleyville, Alabama
What is the current challenge for 911? ANS >> The issue of wireless
location technology
What is a secondary PSAP? ANS >> Dispatchers who don't take initial
calls
There are several different jobs at a PSAP. What are they? ANS >> Call
receiver
Dispatcher
Supervisor
Systems specialists
Systems Manager
Training Manager
Centre Manager/ Director
What is "lateral"? ANS >> A person hired from another agency