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Exam (elaborations)

Test Bank for Business Driven Technology (8th Edition – Baltzan & Phillips)

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This test bank is a comprehensive companion to Business Driven Technology (8th Edition), a core textbook used in undergraduate courses on information systems, business technology, and management information systems (MIS). It includes full chapter-by-chapter practice questions — typically multiple-choice, true/false, matching, and scenario-based items that align with the structure of the textbook and typical business technology exams. The content spans business success through technology, competitive advantage, strategic initiatives, information management, databases and analytics, data warehouses, decision support systems, enterprise applications, cybersecurity basics, and emerging tech trends — reflecting how information technology drives and supports organizational objectives. This test bank is particularly useful for reviewing concepts such as systems thinking, information value, data management, decision making frameworks, and integration of IT into business strategies, which are major themes in MIS curricula. Students use it to check understanding before quizzes, prepare for midterms and finals, and reinforce classroom learning with realistic exam-style questions. Its depth and alignment with educational outcomes make it a high-utility study resource for business and IT courses

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Institution
Management Information Systems
Course
Management Information Systems

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Uploaded on
January 8, 2026
Number of pages
197
Written in
2025/2026
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Exam (elaborations)
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,Business Driven Technology, 8e (Baltzan)
Chapter 2 Identifying Competitive Advantages

1) A leadership plan that achieves a specific set of goals or objectives is a business strategy.

Answer: TRUE
Difficulty: 1 Easy
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

2) When a company is the first to market with a competitive advantage, it gains a particular
benefit known as competitive intelligence.

Answer: FALSE
Explanation: When a company is the first to market with a competitive advantage, it gains a
particular benefit known as a first-mover advantage.
Difficulty: 1 Easy
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

3) To combat business challenges, leaders communicate and execute business strategies (from
the Greek word stratus for army and ago for leading).

Answer: TRUE
Difficulty: 2 Medium
Topic: Identifying Competitive Advantages
Bloom's: Understand
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic




1

,4) Businesses rarely need to update business strategies as the business environment remains
relatively stable.

Answer: FALSE
Explanation: Businesses constantly need to update business strategies as the business
environment rapidly changes.
Difficulty: 2 Medium
Topic: Identifying Competitive Advantages
Bloom's: Understand
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

5) Increasing sales, decreasing costs, entering new markets, or developing new products or
services are all examples of successful business strategies.

Answer: TRUE
Difficulty: 2 Medium
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

6) Increasing costs and decreasing sales are examples of business strategies.

Answer: FALSE
Explanation: Decreasing costs and increasing sales are examples of business strategies.
Difficulty: 2 Medium
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic




2

, 7) A first-mover advantage is the process of gathering information about the competitive
environment, including competitors' plans, activities, and products, to improve a company's
ability to succeed.

Answer: FALSE
Explanation: Competitive intelligence is the process of gathering information about the
competitive environment, including competitors' plans, activities, and products, to improve a
company's ability to succeed.
Difficulty: 1 Easy
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

8) FedEx created a first-mover advantage by developing its customer self-service software,
which allows people to request parcel pickups, print mailing slips, and track parcels online.

Answer: TRUE
Difficulty: 1 Easy
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic

9) A SWOT analysis will evaluate potential internal strengths, internal weaknesses, and external
opportunities.

Answer: TRUE
Difficulty: 1 Easy
Topic: Identifying Competitive Advantages
Bloom's: Remember
Accessibility: Keyboard Navigation
Learning Outcome: 02-01 Explain why competitive advantages are temporary along with the
four key areas of a SWOT analysis.
Gradable: automatic




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