VERIFIED CORRECT ANSWERS
LATEST VERSION
Identify the components of the health history. - CORRECT ANSWER -- biographical
data/ Demographics
-- chief Complaint (CC)/ Reason for seeking care
Brief statement in person's own words describing reason for visit, write this in "quotes"
-- history of present illness/ present health
-- past health/past medical and surgical history
-- family history
-- functional assessment
social history
activities of daily living (ADLs)
-- review of Symptoms (ROS)
Identify the components of the functional/social history - CORRECT ANSWER --
sometimes referred to as psycho-social assessment and ADLs
--activities of daily living: cooking, eating, dressing, toileting, bathing, etc.
-- activity/exercise M(moving around inside and outside, any limitations, etc.
-- sleep/rest- how many hours/day, napping, aids, etc.
-- nutrition/elimination- adequate diet, specific diet, beverages/water, able to get
groceries, able to get to the BR: (specific questions about voiding, incontinence, BMs,
constipation/diarrhea, teeth/dentures, swallowing are with the ROS)
-- self-esteem, self-concept
--interpersonal relationships/resources
-- spiritual resources
-- coping and stress management
,Consider the role of culture as a key element in health assessment. - CORRECT
ANSWER -- touch: use sparingly, but in some cultures may relay meaning. It is
dependent on your level of familiarity with a client.
-- cultural Considerations-You must modify your actions based upon the client's culture.
For instance, eye contact is thought of as rude in some cultures
Non-verbal communication: - CORRECT ANSWER -- physical appearance
-- facial expression
-- posture
-- gestures
-- eye contact
-- voice
-- touch
Verbal Communication
-- affirmation: - CORRECT ANSWER use of verbal cues to show you are paying
attention. "is that right?"
-- restating:
-- clarification:
-- presenting reality:
-- humor:
-- redirecting: Refocusing the client on the topic at hand "Now lets get back to the
problem with your boyfriend....it is the reason you're here...isn't it?"
-- sharing perceptions: Sharing what you perceive to determine the meaning that the
client attributes to the situation. "I feel like your insinuating that you may hurt yourself or
someone else?".
Communicating with different ages across the life cycle: infants - CORRECT ANSWER
(gentle handling; quiet and calm voice; face them directly)
communicating with different ages across the life cycle: toddlers and preschoolers -
CORRECT ANSWER (answer "why" questions; provide choices when possible; short,
simple sentences; concrete language)
verbal communication
facilitation - CORRECT ANSWER responses designed to facilitate more information
sharing.
verbal communication: reflection - CORRECT ANSWER Repeating a portion of a
clients statement in order to gain greater meaning "you say your getting tired of my
lecture?"
, verbal communication
restating - CORRECT ANSWER restating the main point to see if you really wonder
what the client is saying. "So your really angry because your dinner was late?"
verbal communication: clarification - CORRECT ANSWER Asking the client to expand
on a topic to increase your understanding.
verbal communication: presenting reality - CORRECT ANSWER Presenting reality to
the client when you know they are exaggerating. IE "you must have eaten in the past
month, don't you think you might be overstating this, you haven't lost a pound"
verbal communication
humor - CORRECT ANSWER can be useful, but be careful, may be insulting.
verbal communication:
redirecting - CORRECT ANSWER Refocusing the client on the topic at hand "Now lets
get back to the problem with your boyfriend....it is the reason you're here...isn't it?"
verbal communication
sharing perceptions - CORRECT ANSWER Sharing what you perceive to determine
the meaning that the client attributes to the situation. "I feel like your insinuating that you
may hurt yourself or someone else?".
communicating with different ages across the life cycle:
School-age children - CORRECT ANSWER (interview pt. and caregiver together, but
when talking about S&S, ask the child first then gather data from caregiver)
communicating with different ages across the life cycle: adolescents - CORRECT
ANSWER (respectful attitude; honesty; stay in character; focus on teen not problem;
short and simple Q's)
communicating with different ages across the life cycle:
adults and older adults - CORRECT ANSWER (vision and/or hearing impaired keep in
mind; address by surname)
Communicating with patients with special needs:
-- acutely ill or pain - CORRECT ANSWER (make them comfy; ask priority questions;
closed direct questions best)
communicating with patients with special needs:
under influence of illicit drugs or alcohol - CORRECT ANSWER ask simple direct
questions; priority finding out when last dose or drink was, how much was consumed,
name of drink/drug)
communicating with patients with special needs: - CORRECT ANSWER - depressed,
anxious, crying, mental complication